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Compulsory technology adoption and adaptation in education: A looming student privacy problem

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  • Kristen L. Walker
  • Kiya Bodendorf
  • Tina Kiesler
  • Georgie de Mattos
  • Mark Rostom
  • Amr Elkordy

Abstract

Educational settings worldwide have a significant impact on the early use of digital devices and online media by children. Therefore, schools' educational technology (EdTech) adoption decisions may lead to long‐term repercussions for students and society. The authors explore how schools make technology decisions on behalf of their students, focusing on the ways that privacy and data security are considered in technology adoption decisions and use. Adaptation‐level theory helps to illustrate the growing dependence on technology in compulsory educational settings, the convenience of adopting digital tools, and the risks to children that result as they use and adapt to technology. Analysis of in‐depth interviews and text analysis of public state reports indicate that confusion between information technology and EdTech consequentially leads to a “privacy‐security chasm.” Findings highlight privacy‐security challenges in K‐12 school districts and the growing need to understand student privacy protection as part of children's digital well‐being.

Suggested Citation

  • Kristen L. Walker & Kiya Bodendorf & Tina Kiesler & Georgie de Mattos & Mark Rostom & Amr Elkordy, 2023. "Compulsory technology adoption and adaptation in education: A looming student privacy problem," Journal of Consumer Affairs, Wiley Blackwell, vol. 57(1), pages 445-478, January.
    • Handle: RePEc:bla:jconsa:v:57:y:2023:i:1:p:445-478
    DOI: 10.1111/joca.12506
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    References listed on IDEAS

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    1. Ann‐Marie Kennedy & Katharine Jones & Janine Williams, 2019. "Children as Vulnerable Consumers in Online Environments," Journal of Consumer Affairs, Wiley Blackwell, vol. 53(4), pages 1478-1506, December.
    2. Monica C. LaBarge & Kristen L. Walker & Courtney Nations Azzari & Maureen Bourassa & Jesse Catlin & Stacey Finkelstein & Alexei Gloukhovtsev & James Leonhardt & Kelly Martin & Maria Rejowicz‐Quaid & M, 2022. "Digital exchange compromises: Teetering priorities of consumers and organizations at the iron triangle," Journal of Consumer Affairs, Wiley Blackwell, vol. 56(3), pages 1220-1243, September.
    3. Akshaya Vijayalakshmi & Meng‐Hsien (Jenny) Lin & Russell N. Laczniak, 2018. "Managing Children's Internet Advertising Experiences: Parental Preferences for Regulation," Journal of Consumer Affairs, Wiley Blackwell, vol. 52(3), pages 595-622, November.
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