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Risk Management in the Internet Banking. The Case of Kazakhstan

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Listed:
  • Elena Shustova
  • Vesselin Blagoev

Abstract

The risk management in the banking sector has always been of primary concern, especially after the cases of mismanagement, which lead to big losses, and even closing down banks. For obvious reason, in the case of internet banking the risk management (RM) issues become much more complicated. This study focuses on the specifics of RM in the case of Kazakhstani banks, using as an example the policy of one of the leading banks in this area – BankCentrCredit. Kazakhstan has all the characteristics of a country which has to develop intensively the internet banking – large territory, low density of the population and as a result – very expensive coverage with bank services with the traditional methods – bank offices. We especially address the specifics of risks in case of providing digital financial services, based on artificial intelligence solutions and related robotized systems.

Suggested Citation

  • Elena Shustova & Vesselin Blagoev, 2018. "Risk Management in the Internet Banking. The Case of Kazakhstan," Economic Studies journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 5, pages 135-146.
    • Handle: RePEc:bas:econst:y:2018:i:5:p:135-146
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    References listed on IDEAS

    as
    1. Ivo Županović, 2014. "Sustainable Risk Management in the Banking Sector," Journal of Central Banking Theory and Practice, Central bank of Montenegro, vol. 3(1), pages 81-100.
    2. David H. Pyle., 1997. "Bank Risk Management: Theory," Research Program in Finance Working Papers RPF-272, University of California at Berkeley.
    3. Elena Shustova & Vesselin Blagoev, 2018. "M&A and Crediting: the Hybrid Growth Strategy Seems to Be the Best for the Banks in Kazakhstan," Economic Studies journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 3, pages 91-108.
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    Cited by:

    1. Vesselin Blagoev & Elena Shustova, 2019. "The National Culture Effect on the Adoption of Internet-Banking," Economic Studies journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 6, pages 19-38.

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    More about this item

    JEL classification:

    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management
    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software

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