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International employees’ concerns during serious disease outbreaks and the potential impact on business continuity: Lessons identified from the 2014–15 West African Ebola outbreak

Author

Listed:
  • Cole, Jennifer
  • Watkins, Chris

Abstract

This paper presents the findings of research carried out into the information-seeking behaviour, and information requirements of a small sample of international workers stationed in West Africa during the Zaire Ebola virus outbreak of 2014–15. The research study under which these results were obtained was part of exploratory research for a PhD focused on the use, and potential uses, of social media platforms during serious disease outbreaks that might be used to inform policy planning for public health and emergency response interventions. Thus, the findings from this study may provide valuable insights to business continuity managers and emergency planners in making future decisions about information exchange and crisis decision-making during future serious disease outbreaks.

Suggested Citation

  • Cole, Jennifer & Watkins, Chris, 2015. "International employees’ concerns during serious disease outbreaks and the potential impact on business continuity: Lessons identified from the 2014–15 West African Ebola outbreak," Journal of Business Continuity & Emergency Planning, Henry Stewart Publications, vol. 9(2), pages 149-162, December.
    • Handle: RePEc:aza:jbcep0:y:2015:v:9:i:2:p:149-162
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    More about this item

    Keywords

    Ebola; West Africa; information-seeking behaviour; international workers; public health and emergency response interventions;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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