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Airport IT: Enabler of the long-term vision or insurmountable obstacle?

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  • Phy, Justin L.

Abstract

The fast pace of technology development, coupled with the unique requirements of an airport, make it difficult for an airport operator to ensure that investments made in technology provide the greatest possible return toward the long-term vision. Frequently, decisions are made based on assumptions formed from limited data and anecdotal evidence of peer airports, resulting in outcomes that do not meet stakeholder needs. In fact, alignment with the business needs of the airport is often an afterthought, as many airport operators do not appreciate which solutions can be effective in the current technology environment of the airport. Airport operators can be highly successful in leveraging technology to accomplish their long-term strategy through a systematic approach to understanding needs, evaluating opportunities, and providing governance.

Suggested Citation

  • Phy, Justin L., 2015. "Airport IT: Enabler of the long-term vision or insurmountable obstacle?," Journal of Airport Management, Henry Stewart Publications, vol. 9(1), pages 22-29, January.
    • Handle: RePEc:aza:jam000:y:2015:v:9:i:1:p:22-29
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    More about this item

    Keywords

    technology; best practices; business objectives; strategy; vision;
    All these keywords.

    JEL classification:

    • R4 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics
    • R40 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - General
    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

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