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The associations of clinicians' implicit attitudes about race with medical visit communication and patient ratings of interpersonal care

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  • Cooper, L.A.
  • Roter, D.L.
  • Carson, K.A.
  • Beach, M.C.
  • Sabin, J.A.
  • Greenwald, A.G.
  • Inui, T.S.

Abstract

Objectives. We examined the associations of clinicians' implicit attitudes about race with visit communication and patient ratings of care. Methods. In a cross-sectional study of 40 primary care clinicians and 269 patients in urban community-based practices, we measured clinicians' implicit general race bias and race and compliance stereotyping with 2 implicit association tests and related them to audiotape measures of visit communication and patient ratings. Results. Among Black patients, general race bias was associated with more clinician verbal dominance, lower patient positive affect, and poorer ratings of interpersonal care; race and compliance stereotyping was associated with longer visits, slower speech, less patient centeredness, and poorer ratings of interpersonal care. Among White patients, bias was associated with more verbal dominance and better ratings of interpersonal care; race and compliance stereotyping was associated with less verbal dominance, shorter visits, faster speech, more patient centeredness, higher clinician positive affect, and lower ratings of some aspects of interpersonal care. Conclusions. Clinician implicit race bias and race and compliance stereotyping are associated with markers of poor visit communication and poor ratings of care, particularly among Black patients.

Suggested Citation

  • Cooper, L.A. & Roter, D.L. & Carson, K.A. & Beach, M.C. & Sabin, J.A. & Greenwald, A.G. & Inui, T.S., 2012. "The associations of clinicians' implicit attitudes about race with medical visit communication and patient ratings of interpersonal care," American Journal of Public Health, American Public Health Association, vol. 102(5), pages 979-987.
  • Handle: RePEc:aph:ajpbhl:10.2105/ajph.2011.300558_1
    DOI: 10.2105/AJPH.2011.300558
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    Cited by:

    1. Linlin Hu & Bright P. Zhou & Shiyang Liu & Zijuan Wang & Yuanli Liu, 2019. "Outpatient Satisfaction with Tertiary Hospitals in China: The Role of Sociodemographic Characteristics," IJERPH, MDPI, vol. 16(19), pages 1-13, September.
    2. Ursula Meidert & Godela Dönnges & Thomas Bucher & Frank Wieber & Andreas Gerber-Grote, 2023. "Unconscious Bias among Health Professionals: A Scoping Review," IJERPH, MDPI, vol. 20(16), pages 1-28, August.
    3. Mattarozzi, Katia & Colonnello, Valentina & De Gioia, Francesco & Todorov, Alexander, 2017. "I care, even after the first impression: Facial appearance-based evaluations in healthcare context," Social Science & Medicine, Elsevier, vol. 182(C), pages 68-72.
    4. Adams, A. & Vail, L. & Buckingham, C.D. & Kidd, J. & Weich, S. & Roter, D., 2014. "Investigating the influence of African American and African Caribbean race on primary care doctors' decision making about depression," Social Science & Medicine, Elsevier, vol. 116(C), pages 161-168.
    5. Gordon B Moskowitz & Irmak Olcaysoy Okten & Cynthia M Gooch, 2017. "Distortion in time perception as a result of concern about appearing biased," PLOS ONE, Public Library of Science, vol. 12(8), pages 1-18, August.
    6. Attanasio, Laura B. & Hardeman, Rachel R., 2019. "Declined care and discrimination during the childbirth hospitalization," Social Science & Medicine, Elsevier, vol. 232(C), pages 270-277.
    7. Bagnis, Arianna & Caffo, Ernesto & Cipolli, Carlo & De Palma, Alessandra & Farina, Gabriele & Mattarozzi, Katia, 2020. "Judging health care priority in emergency situations: Patient facial appearance matters," Social Science & Medicine, Elsevier, vol. 260(C).
    8. Hagiwara, Nao & Penner, Louis A. & Gonzalez, Richard & Eggly, Susan & Dovidio, John F. & Gaertner, Samuel L. & West, Tessa & Albrecht, Terrance L., 2013. "Racial attitudes, physician–patient talk time ratio, and adherence in racially discordant medical interactions," Social Science & Medicine, Elsevier, vol. 87(C), pages 123-131.
    9. Metzl, Jonathan M. & Petty, JuLeigh & Olowojoba, Oluwatunmise V., 2018. "Using a structural competency framework to teach structural racism in pre-health education," Social Science & Medicine, Elsevier, vol. 199(C), pages 189-201.
    10. Lucinda B Leung & W Neil Steers & Katherine J Hoggatt & Donna L Washington, 2020. "Explaining racial-ethnic differences in hypertension and diabetes control among veterans before and after patient-centered medical home implementation," PLOS ONE, Public Library of Science, vol. 15(10), pages 1-10, October.
    11. Maina, Ivy W. & Belton, Tanisha D. & Ginzberg, Sara & Singh, Ajit & Johnson, Tiffani J., 2018. "A decade of studying implicit racial/ethnic bias in healthcare providers using the implicit association test," Social Science & Medicine, Elsevier, vol. 199(C), pages 219-229.
    12. Joseph Gibbons, 2021. "Distancing the socially distanced: Racial/ethnic composition’s association with physical distancing in response to COVID-19 in the U.S," PLOS ONE, Public Library of Science, vol. 16(5), pages 1-21, May.
    13. Khosla, Natalia N. & Perry, Sylvia P. & Moss-Racusin, Corinne A. & Burke, Sara E. & Dovidio, John F., 2018. "A comparison of clinicians' racial biases in the United States and France," Social Science & Medicine, Elsevier, vol. 206(C), pages 31-37.
    14. Schut, Rebecca A., 2021. "Racial disparities in provider-patient communication of incidental medical findings," Social Science & Medicine, Elsevier, vol. 277(C).
    15. Feagin, Joe & Bennefield, Zinobia, 2014. "Systemic racism and U.S. health care," Social Science & Medicine, Elsevier, vol. 103(C), pages 7-14.

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