IDEAS home Printed from https://ideas.repec.org/a/acg/comfin/v9y2021i3p7-10.html
   My bibliography  Save this article

A Study on Significance of Competence of Services Provider in Knowledge- Based Service Marketing

Author

Listed:
  • P Ponraj

    (Sourashtra College)

  • T P Ramprasad

    (Sourashtra College)

Abstract

In India BPO is a main source of knowledge based services. BPO offers many benefits, It aids in cost reduction by lowering HR costs, such as wage bills, perks, employee benefits, and administrative overheads. Only the client is responsible for the cost of meaningful, high-quality work produced by Bookmarking knowledge-based services is a complicated process with numerous important considerations and the objective of the study is to know significance of competence of the service provider in knowledge-based services for this data has been collected from 30 sample respondents, SPSS package has been used to derive statistical inference.

Suggested Citation

  • P Ponraj & T P Ramprasad, 2021. "A Study on Significance of Competence of Services Provider in Knowledge- Based Service Marketing," ComFin Research, Shanlax Journals, vol. 9(3), pages 7-10, July.
    • Handle: RePEc:acg:comfin:v:9:y:2021:i:3:p:7-10
    DOI: 10.34293/commerce.v9i3.4125
    as

    Download full text from publisher

    File URL: http://www.shanlaxjournals.in/journals/index.php/commerce/article/view/4125
    Download Restriction: no
    File URL: http://www.shanlaxjournals.in/journals/index.php/commerce/article/view/4125/3359
    Download Restriction: no
    File URL: https://libkey.io/10.34293/commerce.v9i3.4125?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Ion Plumb & Andreea Zamfir, 2009. "Managing Service Quality within the Knowledge-Based Economy: Opportunities and Challenges," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 11(26), pages 373-382, June.
    2. Florian Kohlbacher, 2008. "Knowledge-based marketing: building and sustaining competitive advantage through knowledge co-creation," International Journal of Management and Decision Making, Inderscience Enterprises Ltd, vol. 9(6), pages 617-645.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Robert Nowacki & Marcin W. Staniewski, 2012. "Innovation in the Management of SMEs in the Service Sector in Poland," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 14(Special N), pages 755-773, November.
    2. Dan Popescu & Cristina State, 2015. "Crowdsourcing: An Alternative for the Dynamic Development of Entrepreneurship in the Romanian Tourism," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 17(38), pages 162-162, February.
    3. Alexandra Ioana IONESCU FLOREA & Rãzvan-Andrei CORBOª, 2015. "Supplier Relationship Strategies in the Automotive Industry: An International Comparative Analysis," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 16(4), pages 451-460, October.
    4. Carmen Balan & Mirela-Patricia Zegreanu, 2012. "Insights into the Development of the Market of Mobile Marketing Services in Romania," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 14(Special N), pages 786-801, November.
    5. Wensley, Anthony K.P. & Navarro, Juan Gabriel Cegarra, 2015. "Overcoming knowledge loss through the utilization of an unlearning context," Journal of Business Research, Elsevier, vol. 68(7), pages 1563-1569.
    6. Xiangxuan Xu, 2012. "Internet of Things in Service Innovation," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 14(Special N), pages 698-719, November.
    7. Bogdan Ghilic-Micu & Marinela Mircea & Marian Stoica, 2011. "Knowledge based economy –technological perspective: implications and solutions for agility improvement and innovation achievement in higher education," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 13(30), pages 404-419, June.
    8. Stanko Čokelc & Jan Žan Oplotnik, 2013. "Suggestion of legal regulation of tax advisory services to ensure its higher quality – case study from Slovenia," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 15(34), pages 469-484, June.
    9. Ionuţ Magdalena & Andreea Mocanu, 2020. "Transfer of Marketing Knowledge in SMEs," Book chapters-LUMEN Proceedings, in: Marcin Waldemar STANIEWSKI & Valentina VASILE & Adriana Grigorescu (ed.), International Conference Innovative Business Management & Global Entrepreneurship (IBMAGE 2020), edition 1, volume 14, chapter 14, pages 187-204, Editura Lumen.
    10. Isidoro Romero & Raluca Mariana Petrescu & Alina Elena Balalia (Iosif), 2011. "Universities as Suppliers of Entrepreneurship Education Services. The Cases of The University of Seville and The Academy of Economic Studies in Bucharest," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 13(30), pages 347-361, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:acg:comfin:v:9:y:2021:i:3:p:7-10. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: S.Lakshmanan (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.