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Content
2021, Volume 123, Issue C
- 126-139 Recover from a service failure: The differential effects of brand betrayal and brand disappointment on an exclusive brand offering
by Tan, Teck Ming & Balaji, M.S. & Oikarinen, Eeva-Liisa & Alatalo, Sari & Salo, Jari
- 140-155 Technology-enabled personalization in retail stores: Understanding drivers and barriers
by Riegger, Anne-Sophie & Klein, Jan F. & Merfeld, Katrin & Henkel, Sven
- 156-164 A framework of intellectual property protection strategies and open innovation
by Grimaldi, Michele & Greco, Marco & Cricelli, Livio
- 165-175 Diverse values of fashion rental service and contamination concern of consumers
by Baek, Eunsoo & Oh, Ga-Eun (Grace)
- 176-187 Innovating by eliminating: Technological resource divestiture and firms’ innovation performance
by Kim, Nami & Kim, Eonsoo & Lee, Jongseon
- 188-195 Highway to hell: Cultural propensity and digital infrastructure gap as recipe to entrepreneurial death
by Bullini Orlandi, Ludovico & Zardini, Alessandro & Rossignoli, Cecilia
- 196-207 Perceived corruption, business process digitization, and SMEs’ degree of internationalization in sub-Saharan Africa
by Adomako, Samuel & Amankwah-Amoah, Joseph & Tarba, Shlomo Y. & Khan, Zaheer
- 208-219 A meta-analysis of the relationship between place attachment and pro-environmental behaviour
by Daryanto, Ahmad & Song, Zening
- 220-231 The role of digital innovation in knowledge management systems: A systematic literature review
by Di Vaio, Assunta & Palladino, Rosa & Pezzi, Alberto & Kalisz, David E.
- 232-240 Social comparison orientation and frequency: A study on international travel bloggers
by Mariani, Marcello M. & Ek Styven, Maria & Nataraajan, Rajan
- 241-254 Brand antiquity and value perception: Are customers willing to pay higher prices for older brands?
by Baumert, Thomas & de Obesso, María de las Mercedes
- 255-266 Bridging innovation and commercialization to create value: An open innovation study
by Wang, Yun-chu & Phillips, Fred & Yang, Chyan
- 267-278 Call me maybe: Methods and practical implementation of artificial intelligence in call center arrivals’ forecasting
by Albrecht, Tobias & Rausch, Theresa Maria & Derra, Nicholas Daniel
- 279-288 How online advertising competes with user-generated content in TripAdvisor. A neuroscientific approach
by Bigne, Enrique & Simonetti, Aline & Ruiz, Carla & Kakaria, Shobhit
- 289-301 The influence of scent on virtual reality experiences: The role of aroma-content congruence
by Flavián, Carlos & Ibáñez-Sánchez, Sergio & Orús, Carlos
- 302-312 Reexamining the tradeoff between value creation and value appropriation: The role of internal organizational resources vs. External strategic international alliances
by Tower, Annette P. & Hewett, Kelly & Saboo, Alok
- 313-323 The economic worth of loyalty programs: An event study analysis
by Faramarzi, Ashkan & Bhattacharya, Abhi
- 324-332 Qualitative analysis for joint ventures as an entry mode in foreign direct investment
by Almenar-Llongo, Vicent & Muñoz de Prat, Javier & Orero-Blat, Maria
- 333-342 Entrepreneurial capital leveraging innovation in micro firms: A mixed-methods perspective
by Fernandes Crespo, Nuno & Curado, Carla & Oliveira, Mírian & Muñoz-Pascual, Lucía
- 343-354 The impact of social executives on firms’ mergers and acquisitions strategies: A difference-in-differences analysis
by Wang, Qiping & Lau, Raymond Yiu Keung & Xie, Haoran
- 355-366 The effect of subscription-based direct-to-consumer channel additions on firm value
by Pasirayi, Simbarashe & Fennell, Patrick B.
- 367-379 Understanding videos at scale: How to extract insights for business research
by Schwenzow, Jasper & Hartmann, Jochen & Schikowsky, Amos & Heitmann, Mark
- 380-388 Differences between TripAdvisor and Booking.com in branding co-creation
by Teresa Borges-Tiago, Maria & Arruda, Carolina & Tiago, Flavio & Rita, Paulo
- 389-400 Antecedents and consequences of business model innovation in the IT industry
by Bhatti, Sabeen Hussain & Santoro, Gabriele & Khan, Jabran & Rizzato, Fabio
- 401-414 Within, in-between, out-of-bounds? Locating researcher positionalities in multicultural marketplaces
by Kipnis, Eva & Bebek, Gaye & Brőckerhoff, Aurélie
- 415-422 Practice theory in a collaborative context
by Alpenberg, Jan & Scarbrough, D. Paul
- 423-437 There’s an app for that! understanding the drivers of mobile application downloads
by Aydin Gokgoz, Zeynep & Ataman, M. Berk & van Bruggen, Gerrit H.
- 438-449 Conflicting coexistence of legitimation and delegitimation logics in a revived market: The case of a traditional clothing market
by Regany, Fatima & Benmecheddal, Ahmed & Belkhir, Meriam & Djelassi, Souad
- 450-462 Market innovation: A literature review and new research directions
by Sprong, Niels & Driessen, Paul H. & Hillebrand, Bas & Molner, Sven
- 463-475 The price of social status desire and public self-consciousness in luxury consumption
by Balabanis, George & Stathopoulou, Anastasia
- 476-488 Is quantitative and qualitative information relevant for choosing mutual funds?
by Otero-González, Luis & Durán-Santomil, Pablo
- 489-501 Digitalization and business models: Where are we going? A science map of the field
by Caputo, Andrea & Pizzi, Simone & Pellegrini, Massimiliano M. & Dabić, Marina
- 502-515 The thought that counts is the one we ignore: How givers overestimate the importance of relative gift value
by Givi, Julian & Galak, Jeff & Olivola, Christopher Y.
- 516-528 Demystifying pollution haven hypothesis: Role of FDI
by Singhania, Monica & Saini, Neha
- 529-537 Refugee information consumption on Twitter
by Perez-Cepeda, Maximiliano & Arias-Bolzmann, Leopoldo G.
- 538-546 Parental attitudes and entrepreneurial success
by Staniewski, Marcin Waldemar & Awruk, Katarzyna
- 547-556 Entrepreneurship as seen by entrepreneurs in a developing country
by Mendoza, Geovanny & Llopis, Juan & Gasco, Jose & Gonzalez, Reyes
- 557-567 Digital transformation in healthcare: Analyzing the current state-of-research
by Kraus, Sascha & Schiavone, Francesco & Pluzhnikova, Anna & Invernizzi, Anna Chiara
- 568-579 A reputation transfer perspective on the internationalization of emerging market firms
by Mukherjee, Debmalya & Makarius, Erin E. & Stevens, Charles E.
- 580-587 Civic crowdfunding: A new opportunity for local governments
by De Crescenzo, Veronica & Botella-Carrubi, Dolores & Rodríguez García, María
- 588-603 Augmenting organizational decision-making with deep learning algorithms: Principles, promises, and challenges
by Shrestha, Yash Raj & Krishna, Vaibhav & von Krogh, Georg
- 604-612 From brain variations to individual differences in the color–flavor incongruency effect: A combined virtual reality and resting-state fMRI study
by Huang, Jianping & Zhao, Ping & Wan, Xiaoang
- 613-624 An empirical study on the impact of sustainable entrepreneurship: Based on the environmental Kuznets model
by Gu, Wentao & Zheng, Xiaoyan
- 625-641 What women want? How contextual product displays influence women’s online shopping behavior
by González, Eva M. & Meyer, Jan-Hinrich & Paz Toldos, M.
- 642-656 Digital transformation and customer value creation in Made in Italy SMEs: A dynamic capabilities perspective
by Matarazzo, Michela & Penco, Lara & Profumo, Giorgia & Quaglia, Roberto
- 657-668 Socioemotional wealth and financial decisions in private family SMEs
by Samuel Baixauli-Soler, J. & Belda-Ruiz, María & Sánchez-Marín, Gregorio
- 669-682 The route to improve the effectiveness of negative PSAs
by Ma, Jingjing & Mo, Zichuan & Gal, David
- 683-695 Intellectual agility and innovation in micro and small businesses: The mediating role of entrepreneurial leadership
by Dabić, Marina & Stojčić, Nebojša & Simić, Marijana & Potocan, Vojko & Slavković, Marko & Nedelko, Zlatko
2021, Volume 122, Issue C
- 1-13 Supply chain leadership driven strategic resilience capabilities management: A leader-member exchange perspective
by Shin, Nina & Park, Sangwook
- 14-23 A tale of two forms of proximity: Geography and market
by Chung, Chune Young & Sul, Hong Kee & Wang, Kainan
- 24-37 The moderating effects of prior trust on consumer responses to firm failures
by Raju, Sekar & Rajagopal, Priyali & Murdock, Mitchel R.
- 38-50 Market bifurcations in board sports: How consumers shape markets through boundary work
by Diaz Ruiz, Carlos & Makkar, Marian
- 51-59 Does the mixed ownership reform work? Influence of board chair on performance of state-owned enterprises
by Guan, Jian & Gao, Zhimin & Tan, Justin & Sun, Weizheng & Shi, Fan
- 60-74 Intellectual structure of consumer complaining behavior (CCB) research: A bibliometric analysis
by Arora, Swapan Deep & Chakraborty, Anirban
- 75-87 The effects of augmented reality mobile app advertising: Viral marketing via shared social experience
by Sung, Eunyoung (Christine)
- 88-96 Haptic-payment: Exploring vibration feedback as a means of reducing overspending in mobile payment
by Manshad, Muhanad Shakir & Brannon, Daniel
- 97-108 Do social network crowds help fundraising campaigns? Effects of social influence on crowdfunding performance
by Liu, Yang & Chen, Yuan & Fan, Zhi-Ping
- 109-120 Workforce reductions and post-merger operating performance: The role of corporate governance
by Malikov, Kamran & Demirbag, Mehmet & Kuvandikov, Azimjon & Manson, Stuart
- 121-130 Online corporate reputation: A panel data approach and a reputation index proposal applied to the banking sector
by Ramos, Célia M.Q. & Casado-Molina, Ana-María
- 131-144 Nation branding as a market-shaping strategy: A study on South Korean products in Vietnam
by Nguyen, Arthur & Özçaglar-Toulouse, Nil
- 145-158 In eWOM we trust: Using naïve theories to understand consumer trust in a complex eWOM marketspace
by Pyle, Martin A. & Smith, Andrew N. & Chevtchouk, Yanina
- 159-170 Economic impact of corporate foundations: An event analysis approach
by Monfort, Abel & Villagra, Nuria & Sánchez, Joaquín
- 171-179 The role of entrepreneurship in different economic phases
by Galindo-Martín, Miguel-Ángel & Castaño-Martínez, María-Soledad & Méndez-Picazo, María-Teresa
- 180-191 Understanding consumers’ acceptance of automated technologies in service encounters: Drivers of digital voice assistants adoption
by Fernandes, Teresa & Oliveira, Elisabete
- 192-203 Online product size perceptions: Examining liquid volume size perceptions based on online product pictures
by Berg, Hanna & Lindström, Annika
- 204-216 Data analytics and performance: The moderating role of intuition-based HR management in major league baseball
by Kim, Jaemin & Dibrell, Clay & Kraft, Ellen & Marshall, David
- 217-225 Drivers of technology readiness and motivations for consumption in explaining the tendency of consumers to use technology-based services
by Cruz-Cárdenas, Jorge & Guadalupe-Lanas, Jorge & Ramos-Galarza, Carlos & Palacio-Fierro, Andrés
- 226-240 The dark-side of coopetition: Influences on the paradoxical forces of cooperativeness and competitiveness across product-market strategies
by Crick, James M. & Crick, Dave
- 241-255 Entrepreneurial orientation and the fate of corporate acquisitions
by Hunt, Richard A.
- 256-269 Uncovering the dark side of gamification at work: Impacts on engagement and well-being
by Hammedi, Wafa & Leclercq, Thomas & Poncin, Ingrid & Alkire (Née Nasr), Linda
- 270-280 Omnichannel battle between Amazon and Walmart: Is the focus on delivery the best strategy?
by Jindal, Rupinder P. & Gauri, Dinesh K. & Li, Wanyu & Ma, Yu
- 281-292 How does integration affect industrial innovation through networks in technology-sourcing overseas M&A? A comparison between China and the US
by Chen, Feiqiong & Liu, Huiqian & Ge, Yuhao
- 293-303 Collective market shaping by competitors and its contribution to market resilience
by Beninger, Stefanie & Francis, June N.P.
- 304-310 Analysis of the moderating effect of front-of-pack labelling on the relation between brand attitude and purchasing intention
by Medina-Molina, Cayetano & Rey-Moreno, Manuel & Periáñez-Cristóbal, Rafael
- 311-320 Betting on Bitcoin: How social collectives shape cryptocurrency markets
by Breidbach, Christoph F. & Tana, Silviana
- 321-334 Fexit: The effect of political and promotional communication from friends and family on Facebook exiting intentions
by Pelletier, Mark J. & Horky, Alisha Blakeney & Fox, Alexa K.
- 335-343 Complementor competitive advantage: A framework for strategic decisions
by Cenamor, Javier
- 344-352 The effectiveness of advertising images in promoting experiential offerings: An emotional response approach
by Septianto, Felix & Ye, Sheng & Northey, Gavin
- 353-361 Value creation through the evolution of business model themes
by Costa Climent, Ricardo & Haftor, Darek M.
- 362-372 The influence of a retail store manager in developing frontline employee brand relationship, service performance and customer loyalty
by Jung, Jin Ho & Yoo, Jay Jaewon & Arnold, Todd J.
- 373-386 How do digital innovation teams function? Understanding the team cognition-process nexus within the context of digital transformation
by Hadjielias, Elias & (Lola) Dada, Olufunmilola & Discua Cruz, Allan & Zekas, Stavros & Christofi, Michael & Sakka, Georgia
- 387-397 Do activist shareholders influence a manager’s decisions on a firm’s dividend policy: A mixed-method study
by Barros, Victor & Verga Matos, Pedro & Miranda Sarmento, Joaquim & Rino Vieira, Pedro
- 398-410 The role of regulatory focus and its influence on the cultural distance – Adjustment relationship for expatriate managers
by Silbiger, Avi & Barnes, Bradley R. & Berger, Ron & Renwick, Douglas W.S.
- 411-422 The role of implicit lay belief, SEC attributes and temporal orientation in consumer decision making
by Roy, Rajat & Naidoo, Vik
- 423-436 Blending the real world and the virtual world: Exploring the role of flow in augmented reality experiences
by Brannon Barhorst, Jennifer & McLean, Graeme & Shah, Esta & Mack, Rhonda
- 437-446 To conform or deviate? The effect of resource scarcity on consumer preference for minority-endorsed options
by Gong, Xiushuang & Zhang, Honghong & Fan, Yafeng
- 447-457 Information asymmetry, cross-listing, and post-M&A performance
by Song, Sangcheol & Zeng, Yuping & Zhou, Bing
- 458-465 Brands in virtual reality games: Affective processes within computer-mediated consumer experiences
by van Berlo, Zeph M.C. & van Reijmersdal, Eva A. & Smit, Edith G. & van der Laan, L. Nynke
- 466-476 Agency theory and entrepreneurship: A cross-country analysis
by Solomon, Shelby J. & Bendickson, Joshua S. & Marvel, Matt R. & McDowell, William C. & Mahto, Raj
- 477-487 Resource-induced coping heuristics and entrepreneurial orientation in dynamic environments
by Adomako, Samuel
- 488-501 For the sake of nature: Identity work and meaningful experiences in environmental entrepreneurship
by Gregori, Patrick & Holzmann, Patrick & Wdowiak, Malgorzata A.
- 502-517 Artificial intelligence in supply chain management: A systematic literature review
by Toorajipour, Reza & Sohrabpour, Vahid & Nazarpour, Ali & Oghazi, Pejvak & Fischl, Maria
- 518-533 A systematic literature review of negative psychological states and behaviors in sales
by Lyngdoh, Teidorlang & Chefor, Ellis & Hochstein, Bryan & Britton, Benjamin P. & Amyx, Douglas
- 534-566 Home sharing in marketing and tourism at a tipping point: What do we know, how do we know, and where should we be heading?
by Lim, Weng Marc & Yap, Sheau-Fen & Makkar, Marian
- 567-581 What should I believe? Exploring information validity on social network platforms
by Asamoah, Daniel Adomako & Sharda, Ramesh
- 582-596 Consequences of cross-cultural differences in perceived well-being for entrepreneurship
by Pathak, Saurav & Muralidharan, Etayankara
- 597-607 Responses to COVID-19: The role of governance, healthcare infrastructure, and learning from past pandemics
by Sharma, Amalesh & Borah, Sourav Bikash & Moses, Aditya C.
- 608-620 Marketing-to-Millennials: Marketing 4.0, customer satisfaction and purchase intention
by Dash, Ganesh & Kiefer, Kip & Paul, Justin
- 621-626 Why do banks retain unprofitable customers? A customer lifetime value real options approach
by Méndez-Suárez, Mariano & Crespo-Tejero, Natividad
- 627-639 Eco-innovation for environment and waste prevention
by Sumrin, Samina & Gupta, Suraksha & Asaad, Yousra & Wang, Yichuan & Bhattacharya, Saurabh & Foroudi, Pantea
- 640-656 How shoppers' configurations of demographics, sustainability assessments, and place-attractiveness assessments impact who shops in culturally traditional mega-markets
by Jung, Jaesuk & Ko, Eunju & Woodside, Arch G.
- 657-669 International business and the migrant-owned enterprise
by Czinkota, Michael & Khan, Zaheer & Knight, Gary
- 670-684 Diffusion of industrial robotics and inclusive growth: Labour market evidence from cross country data
by (Maggie) Fu, Xiaoqing & Bao, Qun & Xie, Hongjun & Fu, Xiaolan
- 685-699 Examining antecedents of consumers’ pro-environmental behaviours: TPB extended with materialism and innovativeness
by Alzubaidi, Hawazin & Slade, Emma L. & Dwivedi, Yogesh K.
- 700-712 Organizational mindfulness towards digital transformation as a prerequisite of information processing capability to achieve market agility
by Li, Huanli & Wu, Yun & Cao, Dongmei & Wang, Yichuan
- 713-724 Why wouldn’t green appeal drive purchase intention? Moderation effects of consumption values in the UK and China
by De Silva, Muthu & Wang, Pengji & Kuah, Adrian T.H.
- 725-735 Towards a circular economy: An emerging economies context
by Patwa, Nitin & Sivarajah, Uthayasankar & Seetharaman, Arumugam & Sarkar, Sabyasachi & Maiti, Kausik & Hingorani, Kunal
- 736-750 Mapping inclusive innovation: A bibliometric study and literature review
by Mortazavi, Sina & Eslami, Mohammad H. & Hajikhani, Arash & Väätänen, Juha
- 751-760 Service customer orientation and social sustainability: The case of small medium enterprises
by Lee, Corrinne Mei Jyin & Che-Ha, Norbani & Syed Alwi, Sharifah Faridah
- 761-773 Message framing in P2P lending relationships
by Huang, Jin & Sena, Vania & Li, Jun & Ozdemir, Sena
- 774-793 Uncertainty of M&As under asymmetric estimation
by Kanungo, Rama Prasad
- 794-804 Who really cares? Introducing an ‘Ethics of Care’ to debates on transformative value co-creation
by Parsons, Elizabeth & Kearney, Treasa & Surman, Emma & Cappellini, Benedetta & Moffat, Sue & Harman, Vicki & Scheurenbrand, Klara
- 805-821 How do technology strategies affect the catch-up progress of high-tech latecomers? Evidence from two Chinese research-institute-transformed telecommunications firms
by Zhang, Haoyu & Shi, Yongjiang & Liu, Jianxin & Wu, Xiaobo
- 822-834 Perception of supply chain quality risk: Understanding the moderation role of supply market thinness
by Tse, Ying Kei & Zhang, Minhao & Zeng, Wenjuan & Ma, Jie
- 835-846 Understanding consumers’ social media engagement behaviour: An examination of the moderation effect of social media context
by Cao, Dongmei & Meadows, Maureen & Wong, Donna & Xia, Senmao
- 853-863 The Internet of Everything: Smart things and their impact on business models
by Langley, David J. & van Doorn, Jenny & Ng, Irene C.L. & Stieglitz, Stefan & Lazovik, Alexander & Boonstra, Albert
- 864-874 Challenges at the marketing–operations interface in omni-channel retail environments
by Bijmolt, Tammo H.A. & Broekhuis, Manda & de Leeuw, Sander & Hirche, Christian & Rooderkerk, Robert P. & Sousa, Rui & Zhu, Stuart X.
- 875-888 Corporate digital responsibility
by Lobschat, Lara & Mueller, Benjamin & Eggers, Felix & Brandimarte, Laura & Diefenbach, Sarah & Kroschke, Mirja & Wirtz, Jochen
- 889-901 Digital transformation: A multidisciplinary reflection and research agenda
by Verhoef, Peter C. & Broekhuizen, Thijs & Bart, Yakov & Bhattacharya, Abhi & Qi Dong, John & Fabian, Nicolai & Haenlein, Michael
- 902-914 Digital platform openness: Drivers, dimensions and outcomes
by Broekhuizen, T.L.J. & Emrich, O. & Gijsenberg, M.J. & Broekhuis, M. & Donkers, B. & Sloot, L.M.
- 915-925 Data analytics in a privacy-concerned world
by Wieringa, Jaap & Kannan, P.K. & Ma, Xiao & Reutterer, Thomas & Risselada, Hans & Skiera, Bernd
2020, Volume 121, Issue C
- 1-12 Interactions between instrumental timbre and consumers’ regulatory focus
by Sunaga, Tsutomu & Meng, Yan & Zhuang, Xuhong
- 13-21 Customer engagement, customer equity and repurchase intention in mobile apps
by Ho, Mia Hsiao-Wen & Chung, Henry F.L.
- 22-32 “I want to break free!” How experiences of freedom foster consumer happiness
by Gaston-Breton, Charlotte & Sørensen, Elin Brandi & Thomsen, Thyra Uth
- 33-46 Tales from the countryside: Unpacking “passing the environmental buck” as hypocritical practice in the food supply chain
by Glover, Jane & Touboulic, Anne
- 47-57 Composing markets: A framework of intentionality in market-shaping
by Hawa, Joelle & Baker, Jonathan & Plewa, Carolin
- 58-72 Chief global officers, geographical sales dispersion, and firm performance
by Feng, Cong & Patel, Pankaj C. & Sivakumar, K.
- 73-84 A review of comparative advertising research 1975–2018: Thematic and citation analyses
by del Barrio-García, Salvador & Muñoz-Leiva, Francisco & Golden, Linda
- 85-92 Is “Three” a lucky number? Exchange-rate exposure in a “Rule of Three” model
by Andrikopoulos, Athanasios & Dassiou, Xeni
- 93-102 Purchasing intention and behavior in the sharing economy: Mediating effects of APP assessments
by Lo, Fang-Yi & Yu, Tiffany Hui-Kuang & Chen, Hsin-Hao
- 103-111 Do board characteristics impact corporate risk disclosures? The Indian experience
by Khandelwal, Chandni & Kumar, Satish & Madhavan, Vinodh & Pandey, Nitesh
- 112-120 Establishing the boundary conditions for female board directors’ influence on firm performance through CSR
by Liu, Yonghong & Lei, Lijun & Buttner, E. Holly
- 121-126 Who will be your next customer: A machine learning approach to customer return visits in airline services
by Hwang, Syjung & Kim, Jina & Park, Eunil & Kwon, Sang Jib
- 127-141 Perceived design affordance of new products: Scale development and validation
by El Amri, Dhouha & Akrout, Houcine
- 142-153 Internationalization and firm default risk: The roles of environmental dynamism and marketing capability
by Sun, Wenbin & Ding, Zhihua & Xu, Xiaobo & Cui, Kacie
- 154-169 Investigating firm level drivers of salesperson brand identification
by Allison, Lee & Flaherty, Karen E.
- 170-179 Self-centered and self-employed: Gender and the relationship between narcissism and self-employment
by Harms, P.D. & Patel, Pankaj C. & Carnevale, Joel B.
- 180-194 On-demand service platforms pro/anti adoption cognition: Examining the context-specific reasons
by Delgosha, Mohammad Soltani & Hajiheydari, Nastaran
- 195-208 The effects of transforming mobile services into mobile promotions
by Hsieh, Jung-Kuei
- 209-222 Predicting motivational outcomes in social entrepreneurship: Roles of entrepreneurial self-efficacy and situational fit
by To, Chester K.M. & Guaita Martínez, José Manuel & Orero-Blat, Maria & Chau, K.P.
- 223-234 Is sharing up for sale? Monetary exchanges in the sharing economy
by Küper, Inken & Edinger-Schons, Laura Marie
- 235-242 Scenarios in business and management: The current stock and research opportunities
by Tiberius, Victor & Siglow, Caroline & Sendra-García, Javier
- 243-253 How anticipated emotions shape behavioral intentions to fight climate change
by Odou, Philippe & Schill, Marie
- 254-267 Business ties, political ties, and innovation performance in Chinese industrial firms: The role of entrepreneurial orientation and environmental dynamism
by Zhang, Jing A. & O'Kane, Conor & Chen, Guoquan
- 268-282 Network market orientation as a relational governance mechanism to public-private partnerships
by Irún, Beatriz & Monferrer, Diego & Moliner, Miguel Ángel
- 283-314 Artificial intelligence and business models in the sustainable development goals perspective: A systematic literature review
by Di Vaio, Assunta & Palladino, Rosa & Hassan, Rohail & Escobar, Octavio
- 315-328 Firm-advisor ties and financial performance in the context of corporate divestiture
by Pathak, Seemantini & Chiu, Shih-Chi (Sana)
- 329-337 Work-life management for workforce maintenance: A qualitative comparative study
by Yee, Rachel W.Y. & Miquel-Romero, Maria-Jose & Cruz-Ros, Sonia
- 338-352 Exploring how consumer goods companies innovate in the digital age: The role of big data analytics companies
by Mariani, Marcello M. & Fosso Wamba, Samuel
- 353-363 Deterring dealer slackness: The role of supplier incentives and monitoring and the market environment
by Zhang, Zhikun & Zhang, Chuang & Shen, Lu
- 364-374 Voice analytics in business research: Conceptual foundations, acoustic feature extraction, and applications
by Hildebrand, Christian & Efthymiou, Fotis & Busquet, Francesc & Hampton, William H. & Hoffman, Donna L. & Novak, Thomas P.
- 378-388 Culture is in the “I” of the beholder: Identity confirmation in tourist advertisements
by Cowan, Kirsten & Spielmann, Nathalie
- 389-399 Product patriotism: How consumption practices make and maintain national identity
by Spielmann, Nathalie & Maguire, Jennifer Smith & Charters, Steve
- 400-408 Differential effects of pay-it-forward and direct-reciprocity on prosocial behavior
by Yang, Zhiyong & Janakiraman, Narayan & Hossain, Mehdi T. & Grisaffe, Douglas B.
- 409-419 Representing another nation: The influence of foreign citizen ambassadors on product evaluations
by Spielmann, Nathalie & Minton, Elizabeth A.
- 420-428 Effects of ‘feeling right’ about website cultural congruency on regular and mobile websites
by Bartikowski, Boris & Gierl, Heribert & Richard, Marie-Odile
- 429-437 Materialism, cosmopolitanism, and emotional brand attachment: The roles of ideal self-congruity and perceived brand globalness
by Fastoso, Fernando & González-Jiménez, Héctor
- 438-447 A cross-cultural case study of consumers' communications about a new technological product
by Moro, Sérgio & Pires, Guilherme & Rita, Paulo & Cortez, Paulo
- 448-460 Connecting with consumers using ubiquitous technology: A new model to forecast consumer reaction
by Margulis, Anna & Boeck, Harold & Laroche, Michel
- 461-475 Consumer adoption of pro-poor service innovations in subsistence marketplaces
by Hasan, Rajibul & Lowe, Ben & Petrovici, Dan
- 476-486 Brand co-creation through social commerce information sharing: The role of social media
by Tajvidi, Mina & Richard, Marie-Odile & Wang, YiChuan & Hajli, Nick
- 495-505 Creating value in product service systems through sharing
by Akbar, Payam & Hoffmann, Stefan
- 506-515 When interchangeability between providers and users makes a difference: The mediating role of social proximity in collaborative services
by Nguyen, Stephanie & Didi Alaoui, Mohamed & Llosa, Sylvie
- 516-523 Explicating the resource integration process during self-service socialisation: Conceptual framework and research propositions
by van Tonder, Estelle & Saunders, Stephen Graham & Farquhar, Jillian Dawes
- 524-534 Beyond organisational support: Exploring the supportive role of co-workers and supervisors in a multi-actor service ecosystem
by Pinna, Roberta & De Simone, Silvia & Cicotto, Gianfranco & Malik, Ashish
- 535-548 When co-production fails: The role of customer’s internal attributions and impression management concerns
by Sugathan, Praveen & Ranjan, Kumar Rakesh
- 549-556 Friend or foe? Customer engagement’s value-based effects on fellow customers and the firm
by Clark, Moira K. & Lages, Cristiana Raquel & Hollebeek, Linda D.
- 557-566 Customer engagement, consumption and firm performance in a multi-actor service eco-system: The moderating role of resource integration
by Ho, Mia Hsiao-Wen & Chung, Henry F.L. & Kingshott, Russel & Chiu, Chun-Chen
- 567-577 A dynamic framework for managing customer engagement on social media
by Shawky, Sara & Kubacki, Krzysztof & Dietrich, Timo & Weaven, Scott
- 578-591 How different (dis)engagement behaviors affect performance within an e-market ecosystem: A longitudinal analysis
by Katsifaraki, Georgia D. & Theodosiou, Marios
- 592-603 Similarity over difference: How congruency in customer characteristics drives service experiences
by Nguyen, July & Ferraro, Carla & Sands, Sean
- 604-615 Paying it forward: The influence of other customer service recovery on future co-creation
by Kim, Kawon & Baker, Melissa A.
- 616-627 The effects of warmth-oriented and competence-oriented service recovery messages on observers on online platforms
by Huang, Ran & Ha, Sejin
- 628-641 When in Rome! Complaint contagion effect in multi-actor service ecosystems
by Chen, Ke & Chen, Jianxun & Zhan, Wu & Sharma, Piyush
- 642-654 Enhancing member-institution relationships through social media: The role of other-user engagement behavior and similarity perceptions
by Fujita, Momoko & Harrigan, Paul & Soutar, Geoffrey N. & Kumar Roy, Sanjit & Roy, Rajat
- 655-666 Tensions and trade-offs in multi-actor service ecosystems
by McColl-Kennedy, Janet R. & Cheung, Lilliemay & Coote, Leonard V.
- 667-685 Hidden costs in different stages of advanced services – A multi-actor perspective of performance based contracts
by Datta, Partha Priya
- 686-695 The “right-to-refuse-service” paradox: Other customers’ perception of discretionary service denial
by Sarkar, Juhi Gahlot & Sarkar, Abhigyan & Balaji, M.S.
- 696-712 Effect of service transgressions on distant third-party customers: The role of moral identity and moral judgment
by Sharma, Isha & Jain, Kokil & Behl, Abhishek
- 713-723 Digital ecosystem and consumer engagement: A socio-technical perspective
by Morgan-Thomas, Anna & Dessart, Laurence & Veloutsou, Cleopatra
- 724-734 Digital information flows across a B2C/C2C continuum and technological innovations in service ecosystems: A service-dominant logic perspective
by Peltier, James W. & Dahl, Andrew J. & Swan, Eric L.
- 735-746 Understanding online event experience: The importance of communication, engagement and interaction
by Kharouf, Husni & Biscaia, Rui & Garcia-Perez, Alexeis & Hickman, Ellie
- 747-756 Luxury in the digital age: A multi-actor service encounter perspective
by Holmqvist, Jonas & Wirtz, Jochen & Fritze, Martin P.
2020, Volume 120, Issue C
- 1-15 How personalized advertising affects equity of brands advertised on Facebook? A mediation mechanism
by Tran, Trang P. & Lin, Chien-Wei & Baalbaki, Sally & Guzmán, Francisco
- 16-30 Political uncertainty and firm entry: Evidence from Chinese manufacturing industries
by Chen, Shaojian & Mao, Hui & Feng, Zongxian
- 31-41 Prior disclosure of product placement: The more explicit the disclosure, the better the brand recall and brand attitude
by Chan, Fanny Fong Yee
- 42-58 Relationship learning and international customer involvement in new product design: The moderating roles of customer dependence and cultural distance
by Najafi-Tavani, Zhaleh & Mousavi, Sahar & Zaefarian, Ghasem & Naudé, Peter
- 59-73 Family support as social exchange in entrepreneurship: Its moderating impact on entrepreneurial stressors-well-being relationships
by Xu, Feng & Kellermanns, Franz W. & Jin, Linlin & Xi, Jing
- 74-81 Analysis of sustainable consumer behavior as a business opportunity
by Calderon-Monge, Esther & Pastor-Sanz, Ivan & Sendra Garcia, F. Javier
- 82-93 Customer coproduction in healthcare service delivery: Examining the influencing effects of the social context
by Osei-Frimpong, Kofi & McLean, Graeme & Wilson, Alan & Lemke, Fred
- 94-102 The Presenter’s Paradox in customer service interactions
by Kang, Christine & Wooten, David B.
- 103-113 Viewing time as a cross-media metric: Comparing viewing time for video advertising on television and online
by Bellman, Steven & Beal, Virginia & Wooley, Brooke & Varan, Duane
- 114-126 Understanding the value process: Value creation in a luxury service context
by Holmqvist, Jonas & Visconti, Luca M. & Grönroos, Christian & Guais, Blandine & Kessous, Aurélie
- 127-136 CSR disclosure and firm performance: The mediating role of corporate reputation and moderating role of CEO integrity
by Pham, Hanh Song Thi & Tran, Hien Thi
- 137-146 Combining corporate governance indicators with stacking ensembles for financial distress prediction
by Liang, Deron & Tsai, Chih-Fong & Lu, Hung-Yuan (Richard) & Chang, Li-Shin
- 147-156 Using confirmatory composite analysis to assess emergent variables in business research
by Henseler, Jörg & Schuberth, Florian
- 157-174 Stay close but not too close: The role of similarity in the cross-gender extension of patronymic brands
by Ulrich, Isabelle & Azar, Salim L. & Aimé, Isabelle
- 175-180 The impact of surge pricing on customer retention
by Huarng, Kun-Huang & Yu, Tiffany Hui-Kuang