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Supply chain leadership driven strategic resilience capabilities management: A leader-member exchange perspective

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  • Shin, Nina
  • Park, Sangwook

Abstract

Understanding a supply chain (SC) leader’s role from a collaborative capability management perspective offers insights into strategically managing exchange relationships during disruptions. This study illustrates the importance of leadership responsibility in managing overall resilience capabilities among SC network members. Using insights drawn from leadership theory, SC leader-member exchange (LMX) is operationalised to measure levels in exchange relationships. Furthermore, an integrative probabilistic-reliability management approach is applied to explore the impact of SCLMX on SC network resilience performance. The findings reveal (i) the significant role a buyer’s leadership can play in improving SC capabilities; (ii) the asymmetric roles of different capabilities in resilience improvement; and (iii) the need to further investigate the relationship between SC capabilities and resilience based on disruption phases. This study presents a novel and useful theoretical model for investigating the role and value of SC leadership in complex SC network collaboration.

Suggested Citation

  • Shin, Nina & Park, Sangwook, 2021. "Supply chain leadership driven strategic resilience capabilities management: A leader-member exchange perspective," Journal of Business Research, Elsevier, vol. 122(C), pages 1-13.
  • Handle: RePEc:eee:jbrese:v:122:y:2021:i:c:p:1-13
    DOI: 10.1016/j.jbusres.2020.08.056
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    2. Bürgel, Tobias R. & Hiebl, Martin R.W. & Pielsticker, David I., 2023. "Digitalization and entrepreneurial firms' resilience to pandemic crises: Evidence from COVID-19 and the German Mittelstand," Technological Forecasting and Social Change, Elsevier, vol. 186(PA).
    3. Lindsey Hall, Kristina K. & Qi, Ji (Miracle) & Richey, Robert Glenn & Patil, Ripinka Koli, 2022. "Collaboration, feedback, and performance: Supply chain insights from service-dominant logic," Journal of Business Research, Elsevier, vol. 146(C), pages 385-397.
    4. Maciej Urbaniak & Piotr Rogala & Piotr Kafel, 2023. "Expectations of manufacturing companies regarding future priorities of improvement actions taken by their suppliers," Operations Management Research, Springer, vol. 16(1), pages 296-310, March.
    5. Yuan, Ruizhi & Luo, Jun & Liu, Martin J. & Yu, Jiang, 2022. "Understanding organizational resilience in a platform-based sharing business: The role of absorptive capacity," Journal of Business Research, Elsevier, vol. 141(C), pages 85-99.
    6. Queiroz, Maciel M. & Fosso Wamba, Samuel & Chiappetta Jabbour, Charbel Jose & Machado, Marcio C., 2022. "Supply chain resilience in the UK during the coronavirus pandemic: A resource orchestration perspective," International Journal of Production Economics, Elsevier, vol. 245(C).
    7. Chauhan, Chetna & Kaur, Puneet & Arrawatia, Rakesh & Ractham, Peter & Dhir, Amandeep, 2022. "Supply chain collaboration and sustainable development goals (SDGs). Teamwork makes achieving SDGs dream work," Journal of Business Research, Elsevier, vol. 147(C), pages 290-307.
    8. Iftikhar, Anas & Purvis, Laura & Giannoccaro, Ilaria, 2021. "A meta-analytical review of antecedents and outcomes of firm resilience," Journal of Business Research, Elsevier, vol. 135(C), pages 408-425.
    9. Parast, Mahour M., 2022. "Toward a contingency perspective of organizational and supply chain resilience," International Journal of Production Economics, Elsevier, vol. 250(C).

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