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Sales Talk, Cancellation Terms, and the Role of Consumer Protection

Citations

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Cited by:

  1. Xingyi Liu, 2018. "Disclosing information to a loss-averse audience," Economic Theory Bulletin, Springer;Society for the Advancement of Economic Theory (SAET), vol. 6(1), pages 63-79, April.
  2. David Bardey & Denis Gromb & David Martimort & Jérôme Pouyet, 2016. "Drugs, Showrooms and Financial Products: Competition and Regulation when Sellers Provide Expert Advice," PSE Working Papers halshs-01400841, HAL.
  3. Toomas Hinnosaar & Keiichi Kawai, 2020. "Robust pricing with refunds," RAND Journal of Economics, RAND Corporation, vol. 51(4), pages 1014-1036, December.
  4. Emeric Henry & Marco Loseto & Marco Ottaviani, 2022. "Regulation with Experimentation: Ex Ante Approval, Ex Post Withdrawal, and Liability," Management Science, INFORMS, vol. 68(7), pages 5330-5347, July.
  5. Daniel Krähmer & Roland Strausz, 2015. "Optimal Sales Contracts with Withdrawal Rights," The Review of Economic Studies, Review of Economic Studies Ltd, vol. 82(2), pages 762-790.
  6. Petrikaitė, Vaiva, 2018. "A search model of costly product returns," International Journal of Industrial Organization, Elsevier, vol. 58(C), pages 236-251.
  7. David Bardey & Denis Gromb & David Martimort & Jérôme Pouyet, 2020. "Controlling Sellers Who Provide Advice: Regulation and Competition," Journal of Industrial Economics, Wiley Blackwell, vol. 68(3), pages 409-444, September.
  8. Michel, Christian, 2017. "Market regulation of voluntary add-on contracts," International Journal of Industrial Organization, Elsevier, vol. 54(C), pages 239-268.
  9. Murooka, Takeshi & Schwarz, Marco A., 2019. "Consumer exploitation and notice periods," Economics Letters, Elsevier, vol. 174(C), pages 89-92.
  10. Gnutzmann, Hinnerk & Śpiewanowski, Piotr, 2023. "Can consumer rights improve on-time performance? Evidence from European Air Passenger Rights," Transport Policy, Elsevier, vol. 136(C), pages 155-168.
  11. Michel, Christian, 2016. "Market Regulation of Voluntary Add-on Contracts," VfS Annual Conference 2016 (Augsburg): Demographic Change 145892, Verein für Socialpolitik / German Economic Association.
  12. Michel, Christian & Stenzel, André, 2021. "Model-based evaluation of cooling-off policies," Games and Economic Behavior, Elsevier, vol. 129(C), pages 270-293.
  13. Hoffmann, Florian & Inderst, Roman & Turlo, Sergey, 2018. "Regulating Cancellation Rights with Consumer Experimentation," EconStor Preprints 253659, ZBW - Leibniz Information Centre for Economics.
  14. Ericson, Keith M. Marzilli, 2020. "When consumers do not make an active decision: Dynamic default rules and their equilibrium effects," Games and Economic Behavior, Elsevier, vol. 124(C), pages 369-385.
  15. Mikhail Drugov & Marta Troya‐Martinez, 2019. "Vague lies and lax standards of proof: On the law and economics of advice," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 28(2), pages 298-315, April.
  16. Roman Inderst & Martin Obradovits, 2023. "Excessive Competition On Headline Prices," International Economic Review, Department of Economics, University of Pennsylvania and Osaka University Institute of Social and Economic Research Association, vol. 64(2), pages 783-808, May.
  17. Herweg, Fabian & Rosato, Antonio, 2018. "Bait and Ditch: Consumer Naiveté and Salesforce Incentives," CEPR Discussion Papers 12612, C.E.P.R. Discussion Papers.
  18. Hervé Laroche & Véronique Steyer & Christelle Théron, 2019. "How Could You be so Gullible? Scams and Over-Trust in Organizations," Journal of Business Ethics, Springer, vol. 160(3), pages 641-656, December.
  19. Bruno Jullien & In-Uck Park, 2014. "New, Like New, or Very Good? Reputation and Credibility," The Review of Economic Studies, Review of Economic Studies Ltd, vol. 81(4), pages 1543-1574.
  20. Cook, Jeffrey J. & Cruce, Jesse & O'Shaughnessy, Eric & Ardani, Kristen & Margolis, Robert, 2021. "Exploring the link between project delays and cancelation rates in the U.S. rooftop solar industry," Energy Policy, Elsevier, vol. 156(C).
  21. Andrew Rhodes & Chris M. Wilson, 2018. "False advertising," RAND Journal of Economics, RAND Corporation, vol. 49(2), pages 348-369, June.
  22. Zhengqing Gui & Yangguang Huang & Xiaojian Zhao, 2018. "Whom to Educate? Financial Fraud and Investor Awareness," HKUST IEMS Working Paper Series 2018-52, HKUST Institute for Emerging Market Studies, revised Jan 2018.
  23. Kiryl Khalmetski, 2013. "The Hidden Value of Lying: Evasion of Guilt in Expert Advice," 2013 Papers pkh266, Job Market Papers.
  24. Yuk‐Fai Fong & Xiaoxiao Hu & Ting Liu & Xiaoxuan Meng, 2020. "Using Customer Service to Build Clients’ Trust," Journal of Industrial Economics, Wiley Blackwell, vol. 68(1), pages 136-155, March.
  25. Fabian Herweg & Antonio Rosato, 2020. "Bait and ditch: Consumer naïveté and salesforce incentives," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 29(1), pages 97-121, January.
  26. Inderst, Roman & Tirosh, Gilad, 2015. "Refunds and returns in a vertically differentiated industry," International Journal of Industrial Organization, Elsevier, vol. 38(C), pages 44-51.
  27. Khalmetski, Kiryl, 2019. "Evasion of guilt in expert advice," Journal of Economic Behavior & Organization, Elsevier, vol. 167(C), pages 296-310.
  28. Christian Michel, 2018. "Contractual structures and consumer misperceptions," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 27(2), pages 188-205, June.
  29. Inderst, Roman, 2015. "Regulating commissions in markets with advice," International Journal of Industrial Organization, Elsevier, vol. 43(C), pages 137-141.
  30. Dmitry Lubensky & Eric Schmidbauer, 2020. "Free Product Trials: Disclosing Quality And Match Value," Economic Inquiry, Western Economic Association International, vol. 58(4), pages 1565-1576, October.
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