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Competing for Customers' Attention: Advertising When Consumers Have Imperfect Memory

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Author Info
Oksana Loginova () (Department of Economics, University of Missouri-Columbia)

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Abstract

This paper applies the theory of memory for advertising, developed in the consumer behavior literature, to an industrial organization setting to provide insight into advertising strategies in imperfectly competitive markets. There are two firms and infinitely many identical consumers. The firms produce a homogeneous product and distribute their brands through a common retailer. Consumers randomly arrive and are willing to buy one unit of the product. They are unaware of the existence of a particular brand unless they remember an ad describing it. Under ``retroactive interference'' consumers remember recently seen ads and forget about ads they saw in the past. Under ``proactive interference'' the ability of consumers to recall new ads is hampered by past ad exposure. The equilibrium of the advertising game is characterized for both proactive and retroactive interferences across three strategic settings. In the Simultaneous Move setting, the firms' equilibrium advertising frequencies, remarkably, do not depend on the type of interference. In the Sequential Move and Dynamic settings, proactive and retroactive interferences do give rise to different equilibrium outcomes.

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Publisher Info
Paper provided by Department of Economics, University of Missouri in its series Working Papers with number 0510.

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Length: 28 pgs.
Date of creation: 15 Mar 2005
Date of revision: 15 Dec 2006
Handle: RePEc:umc:wpaper:0510

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Related research
Keywords: Advertising Memory Forgetting Competitive Interference.

Find related papers by JEL classification:
C73 - Mathematical and Quantitative Methods - - Game Theory and Bargaining Theory - - - Stochastic and Dynamic Games; Evolutionary Games
D11 - Microeconomics - - Household Behavior - - - Consumer Economics: Theory
D43 - Microeconomics - - Market Structure and Pricing - - - Oligopoly and Other Forms of Market Imperfection
L13 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Oligopoly and Other Imperfect Markets
M37 - Business Administration and Business Economics; Marketing; Accounting - - Marketing and Advertising - - - Advertising

References listed on IDEAS
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  1. Kumar, Anand & Krishnan, Shanker, 2004. "Memory Interference in Advertising: A Replication and Extension," Journal of Consumer Research: An Interdisciplinary Quarterly, University of Chicago Press, vol. 30(4), pages 602-11, March.
  2. Burke, Raymond R & Srull, Thomas K, 1988. "Competitive Interference and Consumer Memory for Advertising," Journal of Consumer Research: An Interdisciplinary Quarterly, University of Chicago Press, vol. 15(1), pages 55-68, June.
  3. Keller, Kevin Lane, 1991. "Memory and Evaluation Effects in Competitive Advertising Environments," Journal of Consumer Research: An Interdisciplinary Quarterly, University of Chicago Press, vol. 17(4), pages 463-76, March.
  4. Jewell, Robert D & Unnava, H Rao, 2003. " When Competitive Interference Can Be Beneficial," Journal of Consumer Research: An Interdisciplinary Quarterly, University of Chicago Press, vol. 30(2), pages 283-91, September.
  5. Stegeman, Mark, 1991. "Advertising in Competitive Markets," American Economic Review, American Economic Association, vol. 81(1), pages 210-23, March. [Downloadable!] (restricted)
  6. Klemperer, Paul, 1995. "Competition When Consumers Have Switching Costs: An Overview with Applications to Industrial Organization, Macroeconomics, and International Trade," Review of Economic Studies, Blackwell Publishing, vol. 62(4), pages 515-39, October. [Downloadable!] (restricted)
  7. Bester, Helmut & Petrakis, Emmanuel, 1995. "Price competition and advertising in oligopoly," European Economic Review, Elsevier, vol. 39(6), pages 1075-1088, June. [Downloadable!] (restricted)
  8. Keller, Kevin Lane, 1987. "Memory Factors in Advertising: The Effect of Advertising Retrieval Cues on Brand Evaluations," Journal of Consumer Research: An Interdisciplinary Quarterly, University of Chicago Press, vol. 14(3), pages 316-33, December.
  9. Grossman, Gene M & Shapiro, Carl, 1984. "Informative Advertising with Differentiated Products," Review of Economic Studies, Blackwell Publishing, vol. 51(1), pages 63-81, January. [Downloadable!] (restricted)
  10. Sendhil Mullainathan, 2002. "A Memory-Based Model Of Bounded Rationality," The Quarterly Journal of Economics, MIT Press, vol. 117(3), pages 735-774, August. [Downloadable!] (restricted)
  11. LeBlanc, Greg, 1998. "Informative Advertising Competition," Journal of Industrial Economics, Blackwell Publishing, vol. 46(1), pages 63-77, March. [Downloadable!] (restricted)
  12. Butters, Gerard R, 1977. "Equilibrium Distributions of Sales and Advertising Prices," Review of Economic Studies, Blackwell Publishing, vol. 44(3), pages 465-91, October. [Downloadable!] (restricted)
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