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The Effect of Casual Teaching on Student Satisfaction: Evidence from the UK

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  • Williams, Rhys

Abstract

Using data on student satisfaction and teaching time in the UK, this paper examines how the proportion of teaching conducted by casual staff affected student satisfaction ratings for the 2014-15 academic year. It is found that an increased proportion of teaching delivered by casual staff leads to lower student satisfaction, even when controlling for university and faculty fi�xed effects. This may be a result of the features of casual contracts or might reflect the characteristics of individuals taking up such contracts. Regardless, it suggests that there is a trade-off between increasing casualisation and student satisfaction which could have implications for future student demand. As a result, policymakers should consider the long-term implications before offloading teaching to casual staff.

Suggested Citation

  • Williams, Rhys, 2020. "The Effect of Casual Teaching on Student Satisfaction: Evidence from the UK," MPRA Paper 106024, University Library of Munich, Germany.
    • Handle: RePEc:pra:mprapa:106024
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    References listed on IDEAS

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    1. Gibbons, Stephen & Neumayer, Eric & Perkins, Richard, 2015. "Student satisfaction, league tables and university applications: Evidence from Britain," Economics of Education Review, Elsevier, vol. 48(C), pages 148-164.
    2. David N. Figlio & Morton O. Schapiro & Kevin B. Soter, 2015. "Are Tenure Track Professors Better Teachers?," The Review of Economics and Statistics, MIT Press, vol. 97(4), pages 715-724, October.
    3. Lenton, Pamela, 2015. "Determining student satisfaction: An economic analysis of the National Student Survey," Economics of Education Review, Elsevier, vol. 47(C), pages 118-127.
    4. Arnaud Chevalier & Xiaoxuan Jia, 2016. "Subject-Specific League Tables and Students' Application Decisions," Manchester School, University of Manchester, vol. 84(5), pages 600-620, September.
    5. Anne Junor, 2004. "Casual University Work: Choice, Risk, Inequity and the Case for Regulation," The Economic and Labour Relations Review, , vol. 14(2), pages 276-304, January.
    6. Soo, Kwok Tong & Elliott, Caroline, 2010. "Does price matter? Overseas students in UK higher education," Economics of Education Review, Elsevier, vol. 29(4), pages 553-565, August.
    7. Horstschräer, Julia, 2012. "University rankings in action? The importance of rankings and an excellence competition for university choice of high-ability students," Economics of Education Review, Elsevier, vol. 31(6), pages 1162-1176.
    8. Stijn Broecke, 2015. "University rankings: do they matter in the UK?," Education Economics, Taylor & Francis Journals, vol. 23(2), pages 137-161, April.
    9. Rosalind Gill, 2014. "Academics, Cultural Workers and Critical Labour Studies," Journal of Cultural Economy, Taylor & Francis Journals, vol. 7(1), pages 12-30, February.
    10. Vik Loveday, 2018. "The neurotic academic: anxiety, casualisation, and governance in the neoliberalising university," Journal of Cultural Economy, Taylor & Francis Journals, vol. 11(2), pages 154-166, March.
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    Cited by:

    1. Anita Kéri & Erzsébet Hetesi, 2022. "Is it only the university they are satisfied with? – Foreign student satisfaction and its effect on loyalty," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 19(3), pages 601-622, September.

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    More about this item

    Keywords

    Casual Contracts; UK Higher Education; Student Satisfaction; Educational Economics;
    All these keywords.

    JEL classification:

    • C21 - Mathematical and Quantitative Methods - - Single Equation Models; Single Variables - - - Cross-Sectional Models; Spatial Models; Treatment Effect Models
    • I20 - Health, Education, and Welfare - - Education - - - General
    • I23 - Health, Education, and Welfare - - Education - - - Higher Education; Research Institutions
    • J41 - Labor and Demographic Economics - - Particular Labor Markets - - - Labor Contracts

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