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Exploring the role of ICT-Enabled Social Innovation to support the modernisation of EU Social Protection Systems: findings and insights from analysis of case studies in fourteen Member States

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This report presents the results of the analysis of selected case studies on how ICT-enabled social innovations promoting social investment can contribute to the modernisation of social protection systems in the EU. The case studies are drawn from 14 different Member States and address diverse social services and policy domains. Evidence from the analysis points to the strong potential of using new approaches based on ICT-enabled social innovation to support public authorities, at various governance levels, in their efforts to improve the effectiveness and impact of social services delivery mechanisms and outreach. The analysis makes a first attempt to assess the relationship between different typologies of ICT-enabled social innovation and the broader social protection system in which they are embedded. However, more research is needed to better understand the potential impact these initiatives could have on enhancing the adequacy and sustainability of welfare systems in the EU.

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  • Gianluca Misuraca & Giulio Pasi & Fabienne Abadie & Csaba Kucsera & Marco Virginillo, 2017. "Exploring the role of ICT-Enabled Social Innovation to support the modernisation of EU Social Protection Systems: findings and insights from analysis of case studies in fourteen Member States," JRC Research Reports JRC106484, Joint Research Centre.
    • Handle: RePEc:ipt:iptwpa:jrc106484
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    Cited by:

    1. Gianluca Misuraca & Giulio Pasi & Maria Cesira Urzi Brancati, 2017. "The potential and impact of ICT-enabled Social Innovation to promote social investment in the EU," JRC Research Reports JRC108517, Joint Research Centre.
    2. Miguel Poiares Maduro & Giulio Pasi & Gianluca Misuraca, 2018. "Social Impact Investment in the EU. Financing strategies and outcome oriented approaches for social policy innovation: narratives, experiences, and recommendations," JRC Research Reports JRC111373, Joint Research Centre.

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    More about this item

    Keywords

    Social investment; social policy innovation; SIP; Social Investment Package; social economy; social enterprise; ICT enabled social innovation; ICT; services; social protection; social welfare;
    All these keywords.

    JEL classification:

    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes
    • O35 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Social Innovation
    • O38 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Government Policy
    • H55 - Public Economics - - National Government Expenditures and Related Policies - - - Social Security and Public Pensions
    • H75 - Public Economics - - State and Local Government; Intergovernmental Relations - - - State and Local Government: Health, Education, and Welfare
    • H83 - Public Economics - - Miscellaneous Issues - - - Public Administration
    • I31 - Health, Education, and Welfare - - Welfare, Well-Being, and Poverty - - - General Welfare, Well-Being
    • I38 - Health, Education, and Welfare - - Welfare, Well-Being, and Poverty - - - Government Programs; Provision and Effects of Welfare Programs

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