How Do Communication Structures Shape The Process Of Knowledge Transfer? - An Agent-Based Model
AbstractKnowledge diffusion is a complex process. Knowledge is intangible and therefore is not easy to capitalize within an organization, or share between a set of individuals. The aim of this paper is to study the impact of two different structures of communication on both processes of knowledge transfer and individual learning, in the context of a community of practice. We will specifically compare two types of communication structures (through face-to-face interactions and through a forum) by using agent-based models. Results show that each structure has a different impact on individual learning and knowledge transfer. Though, communication through face-to-face interactions seems to make individuals learn slower than on a web forum. Conclusions are widely discussed.
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Bibliographic InfoPaper provided by HAL in its series Working Papers with number halshs-00349033.
Date of creation: 22 Dec 2008
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knowledge; communication structure; communities of practice; agent-based models;
This paper has been announced in the following NEP Reports:
- NEP-ALL-2009-01-03 (All new papers)
- NEP-CBE-2009-01-03 (Cognitive & Behavioural Economics)
- NEP-CMP-2009-01-03 (Computational Economics)
- NEP-KNM-2009-01-03 (Knowledge Management & Knowledge Economy)
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