Influence of social and work exchange relationships on organizational citizenship behavior, The
AbstractPrevious studies explain situational antecedents of OCB using social exchange theory. However, the effects of factors such as perceptions of job characteristics on OCB seem to require a different explanatory mechanism. We propose that these effects can be explained through a new exchange relationship that we call work exchange. We develop a theory for the situational antecedents of OCB that includes economic, work, and social exchange relationships. The theory is tested using structural equations.
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Bibliographic InfoPaper provided by IESE Business School in its series IESE Research Papers with number D/497.
Length: 27 pages
Date of creation: 03 Mar 2003
Date of revision:
exchange relationship; organizational citizenship behavior; organizational commitment; perceived organizational support; job characteristics;
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- P. Bentler, 1977. "Factor simplicity index and transformations," Psychometrika, Springer, vol. 42(2), pages 277-295, June.
- Karl Jöreskog, 1978. "Structural analysis of covariance and correlation matrices," Psychometrika, Springer, vol. 43(4), pages 443-477, December.
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