IDEAS home Printed from https://ideas.repec.org/p/cdl/itsdav/qt61t9j2vb.html
   My bibliography  Save this paper

Duration and Frequency of Telecenter Use: Once a Telecommuter, Always a Telecommuter?

Author

Listed:
  • Varma, Krishna
  • Ho, Chaang-Iuan
  • Stanek, David
  • Mokhtarian, Patricia

Abstract

The study of temporal patterns of telecommuting is essential in understanding the adoption of telecommuting and, hence, the impacts of telecommuting on the demand for equipment and services as well as the demand for travel. This research examines, in the context of center-based telecommuting, how often individuals telecommute, the duration of their telecommuting participation, and causes of attrition among telecommuters. It also presents related findings from previous studies of home-based telecommuting. Attrition at the telecenters studied was relatively high, with 50% of all telecommuters quitting within the first 9 months. The average telecommuting frequency across the sample was 22% or about 1.1 days per week. Nearly 64% of the participants telecommuted less than 1 day per week on average. The relationship between frequency and duration appears to be complex, with partially counteracting trends. The results suggest that there is a stable segment of the sample (stayers) who are committed higher-frequency telecommuters, but that within the segment having a propensity to quit, there is a slight but statistically significant tendency for higher-frequency telecommuters to quit sooner. The motivations of participants for quitting the program were investigated. The most frequent type of reason given was job-related (cited by more than a third of all quitters). Other important reasons were supervisor-related (16%) and closure of the center (12%). No one cited dissatisfaction with telecommuting as a reason for quitting, and most quitters expressed a desire to continue telecommuting from the center.

Suggested Citation

  • Varma, Krishna & Ho, Chaang-Iuan & Stanek, David & Mokhtarian, Patricia, 1998. "Duration and Frequency of Telecenter Use: Once a Telecommuter, Always a Telecommuter?," Institute of Transportation Studies, Working Paper Series qt61t9j2vb, Institute of Transportation Studies, UC Davis.
    • Handle: RePEc:cdl:itsdav:qt61t9j2vb
    as

    Download full text from publisher

    File URL: https://www.escholarship.org/uc/item/61t9j2vb.pdf;origin=repeccitec
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Mokhtarian, Patricia L. & Salomon, Ilan, 1997. "Modeling the desire to telecommute: The importance of attitudinal factors in behavioral models," Transportation Research Part A: Policy and Practice, Elsevier, vol. 31(1), pages 35-50, January.
    2. repec:cdl:uctcwp:qt7br7039r is not listed on IDEAS
    3. P L Mokhtarian & I Salomon, 1996. "Modeling the Choice of Telecommuting: 3. Identifying the Choice Set and Estimating Binary Choice Models for Technology-Based Alternatives," Environment and Planning A, , vol. 28(10), pages 1877-1894, October.
    4. repec:cdl:itsdav:qt44n3k2jp is not listed on IDEAS
    5. repec:cdl:uctcwp:qt29z267km is not listed on IDEAS
    6. P L Mokhtarian & I Salomon, 1996. "Modeling the Choice of Telecommuting: 2. A Case of the Preferred Impossible Alternative," Environment and Planning A, , vol. 28(10), pages 1859-1876, October.
    7. repec:cdl:uctcwp:qt2v63b7b8 is not listed on IDEAS
    8. Mokhtarian, Patricia L. & Handy, Susan L. & Salomon, Ilan, 1995. "Methodological issues in the estimation of the travel, energy, and air quality impacts of telecommuting," Transportation Research Part A: Policy and Practice, Elsevier, vol. 29(4), pages 283-302, July.
    9. repec:cdl:itsdav:qt43b756qg is not listed on IDEAS
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Walls, Margaret & Safirova, Elena, 2004. "A Review of the Literature on Telecommuting and Its Implications for Vehicle Travel and Emissions," Discussion Papers 10492, Resources for the Future.
    2. Kogus, Ayelet & Brůhová Foltýnová, Hana & Gal-Tzur, Ayelet & Shiftan, Yuval & Vejchodská, Eliška & Shiftan, Yoram, 2022. "Will COVID-19 accelerate telecommuting? A cross-country evaluation for Israel and Czechia," Transportation Research Part A: Policy and Practice, Elsevier, vol. 164(C), pages 291-309.
    3. Collantes, Gustavo O. & Mokhtarian, Patricia L., 2003. "Telecommuting and Residential Location: Relationships with Commute Distance Traveled for State of California Workers," Institute of Transportation Studies, Working Paper Series qt9pg4w5fs, Institute of Transportation Studies, UC Davis.
    4. repec:cdl:uctcwp:qt9t40s1mc is not listed on IDEAS
    5. Mokhtarian, Patricia L. & Bagley, Michael N., 2000. "Modeling employees' perceptions and proportional preferences of work locations: the regular workplace and telecommuting alternatives," Transportation Research Part A: Policy and Practice, Elsevier, vol. 34(4), pages 223-242, May.
    6. Huseyin Yener, 2022. "Evaluating employee attitudes on working home style during Covid-19 pandemic," Technium Social Sciences Journal, Technium Science, vol. 28(1), pages 497-504, February.
    7. Figliozzi, Miguel & Unnikrishnan, Avinash, 2021. "Exploring the impact of socio-demographic characteristics, health concerns, and product type on home delivery rates and expenditures during a strict COVID-19 lockdown period: A case study from Portlan," Transportation Research Part A: Policy and Practice, Elsevier, vol. 153(C), pages 1-19.
    8. Caulfield, Brian & Charly, Anna, 2022. "Examining the potential environmental and travel time saved benefits of remote working hubs," Transport Policy, Elsevier, vol. 127(C), pages 139-147.
    9. Tang, Wei & Mokhtarian, Patricia & Handy, Susan, 2008. "The Role of Neighborhood Characteristics in the Adoption and Frequency of Working at Home: Empirical Evidence from Northern California," Institute of Transportation Studies, Working Paper Series qt9rg8w9c4, Institute of Transportation Studies, UC Davis.
    10. Nayak, Suchismita & Pandit, Debapratim, 2021. "Potential of telecommuting for different employees in the Indian context beyond COVID-19 lockdown," Transport Policy, Elsevier, vol. 111(C), pages 98-110.
    11. Mokhtarian, Patricia & Bagley, Michael, 2000. "Modeling Employees' Perceptions and Proportional Preferences of Work Locations: The Regular Workplace and Telecommuting Alternatives," Institute of Transportation Studies, Working Paper Series qt52v5c9wr, Institute of Transportation Studies, UC Davis.
    12. repec:cdl:itsdav:qt43b756qg is not listed on IDEAS
    13. Lothlorien Redmond & Patricia Mokhtarian, 2001. "The positive utility of the commute: modeling ideal commute time and relative desired commute amount," Transportation, Springer, vol. 28(2), pages 179-205, May.
    14. Choo, Sangho & Mokhtarian, Patricia L, 2004. "Modeling the Individual Consideration of Travel-Related Strategy Bundles," Institute of Transportation Studies, Working Paper Series qt3123v46c, Institute of Transportation Studies, UC Davis.
    15. Tang, Wei & Mokhtarian, Patricia L & Handy, Susan L, 2008. "The Role of Neighborhood Characteristics in the Adoption and Frequency of Working at Home: Empirical Evidence from Northern California," Institute of Transportation Studies, Working Paper Series qt13x2q3rb, Institute of Transportation Studies, UC Davis.
    16. Ingrid Gould Ellen & Katherine Hempstead, 2002. "Telecommuting and the Demand for Urban Living: A Preliminary Look at White-collar Workers," Urban Studies, Urban Studies Journal Limited, vol. 39(4), pages 749-766, April.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Tang, Wei & Mokhtarian, Patricia L & Handy, Susan L, 2008. "The Role of Neighborhood Characteristics in the Adoption and Frequency of Working at Home: Empirical Evidence from Northern California," Institute of Transportation Studies, Working Paper Series qt13x2q3rb, Institute of Transportation Studies, UC Davis.
    2. Tang, Wei & Mokhtarian, Patricia & Handy, Susan, 2008. "The Role of Neighborhood Characteristics in the Adoption and Frequency of Working at Home: Empirical Evidence from Northern California," Institute of Transportation Studies, Working Paper Series qt9rg8w9c4, Institute of Transportation Studies, UC Davis.
    3. repec:cdl:itsrrp:qt49c1n7hg is not listed on IDEAS
    4. repec:cdl:itsrrp:qt1f01c191 is not listed on IDEAS
    5. Rognes, Jon, 2002. "Telecommuting resistance, soft but strong: Development of telecommuting over time, and related rhetoric, in three organisations," SSE/EFI Working Paper Series in Business Administration 2002:1, Stockholm School of Economics.
    6. repec:cdl:uctcwp:qt29z267km is not listed on IDEAS
    7. Mokhtarian, Patricia L. & Bagley, Michael N., 2000. "Modeling employees' perceptions and proportional preferences of work locations: the regular workplace and telecommuting alternatives," Transportation Research Part A: Policy and Practice, Elsevier, vol. 34(4), pages 223-242, May.
    8. Han Dong & Cinzia Cirillo & Marco Diana, 2018. "Activity involvement and time spent on computers for leisure: an econometric analysis on the American Time Use Survey dataset," Transportation, Springer, vol. 45(2), pages 429-449, March.
    9. Nicholas S. Caros & Jinhua Zhao, 2022. "Preparing urban mobility for the future of work," Papers 2201.01321, arXiv.org.
    10. Pawlak, Jacek & Polak, John W. & Sivakumar, Aruna, 2015. "Towards a microeconomic framework for modelling the joint choice of activity–travel behaviour and ICT use," Transportation Research Part A: Policy and Practice, Elsevier, vol. 76(C), pages 92-112.
    11. Choo, Sangho & Mokhtarian, Patricia L. & Salomon, Ilan, 2002. "Impacts of Home-Based Telecommuting on Vehicle-Miles Traveled: A Nationwide Time Series Analysis," Institute of Transportation Studies, Working Paper Series qt2gj976x6, Institute of Transportation Studies, UC Davis.
    12. Khandker Nurul Habib & Ph. D. & PEng, 2020. "On the Factors Influencing the Choices of Weekly Telecommuting Frequencies of Post-secondary Students in Toronto," Papers 2004.04683, arXiv.org.
    13. Mokhtarian, Patricia L., 2020. "Wenn die Telekommunikation den Verkehr so gut ersetzen kann, warum gibt es dann immer mehr Staus?," Forschungsberichte der ARL: Aufsätze, in: Reutter, Ulrike & Holz-Rau, Christian & Albrecht, Janna & Hülz, Martina (ed.), Wechselwirkungen von Mobilität und Raumentwicklung im Kontext gesellschaftlichen Wandels, volume 14, pages 167-195, ARL – Akademie für Raumentwicklung in der Leibniz-Gemeinschaft.
    14. Tahlyan, Divyakant & Said, Maher & Mahmassani, Hani & Stathopoulos, Amanda & Walker, Joan & Shaheen, Susan, 2022. "For whom did telework not work during the Pandemic? understanding the factors impacting telework satisfaction in the US using a multiple indicator multiple cause (MIMIC) model," Transportation Research Part A: Policy and Practice, Elsevier, vol. 155(C), pages 387-402.
    15. Haddad, Hebba & Lyons, Glenn & Chatterjee, Kiron, 2009. "An examination of determinants influencing the desire for and frequency of part-day and whole-day homeworking," Journal of Transport Geography, Elsevier, vol. 17(2), pages 124-133.
    16. José M. Ortiz-Lozano & Pedro C. Martínez-Morán & Víctor L. de Nicolás, 2022. "Teleworking in the Public Administration: An Analysis Based on Spanish Civil Servants’ Perspectives During the Pandemic," SAGE Open, , vol. 12(1), pages 21582440221, March.
    17. P L Mokhtarian & I Salomon, 1996. "Modeling the Choice of Telecommuting: 3. Identifying the Choice Set and Estimating Binary Choice Models for Technology-Based Alternatives," Environment and Planning A, , vol. 28(10), pages 1877-1894, October.
    18. Patricia L. Mokhtarian, 1998. "A Synthetic Approach to Estimating the Impacts of Telecommuting on Travel," Urban Studies, Urban Studies Journal Limited, vol. 35(2), pages 215-241, February.
    19. Mokhtarian, Patricia L. & Salomon, Ilan, 1997. "Modeling the desire to telecommute: The importance of attitudinal factors in behavioral models," Transportation Research Part A: Policy and Practice, Elsevier, vol. 31(1), pages 35-50, January.
    20. Jain, Taru & Currie, Graham & Aston, Laura, 2022. "COVID and working from home: Long-term impacts and psycho-social determinants," Transportation Research Part A: Policy and Practice, Elsevier, vol. 156(C), pages 52-68.
    21. Nayak, Suchismita & Pandit, Debapratim, 2021. "Potential of telecommuting for different employees in the Indian context beyond COVID-19 lockdown," Transport Policy, Elsevier, vol. 111(C), pages 98-110.
    22. Mokhtarian, Patricia & Bagley, Michael, 2000. "Modeling Employees' Perceptions and Proportional Preferences of Work Locations: The Regular Workplace and Telecommuting Alternatives," Institute of Transportation Studies, Working Paper Series qt52v5c9wr, Institute of Transportation Studies, UC Davis.
    23. Melo, Patrícia C. & de Abreu e Silva, João, 2017. "Home telework and household commuting patterns in Great Britain," Transportation Research Part A: Policy and Practice, Elsevier, vol. 103(C), pages 1-24.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:cdl:itsdav:qt61t9j2vb. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Lisa Schiff (email available below). General contact details of provider: https://edirc.repec.org/data/itucdus.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.