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Helena Baptista Alves

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This is information that was supplied by Helena Alves in registering through RePEc. If you are Helena Baptista Alves , you may change this information at the RePEc Author Service. Or if you are not registered and would like to be listed as well, register at the RePEc Author Service. When you register or update your RePEc registration, you may identify the papers and articles you have authored.

Personal Details

First Name: Helena
Middle Name: Baptista
Last Name: Alves
Suffix:

RePEc Short-ID: pal147

Email:
Homepage: http://www.dge.ubi.pt/halves
Postal Address:
Phone:

Affiliation

Departamento de Gestão e Economia
Universidade da Beira Interior
Location: Covilhã, Portugal
Homepage: http://www.dge.ubi.pt/
Email:
Phone: 275 319600
Fax: 275 319601
Postal: Estrada do Sineiro - 6200 Covilhã
Handle: RePEc:edi:dgubipt (more details at EDIRC)

Lists

This author is featured on the following reading lists, publication compilations or Wikipedia entries:
  1. Portuguese Economists

Works

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Working papers

  1. Alves, Helena & Mainardes, Emerson Wagner & Raposo, Mario, 2011. "University Stakeholders: Identification and Classification by Importan ce," Apas Papers 330, Academic Public Administration Studies Archive - APAS.
  2. Alves, Helena & Stepanova, Alexandra & Vázquez Burguete, José Luis, 2011. "Stages in the Historical Evolution and the Concept of Public Sector Marketing: Reflections on Developments," Apas Papers 360, Academic Public Administration Studies Archive - APAS.
  3. Alves, Helena & Goncalves, Paulo, 2011. "An Analysis and List of Concepts of Social Marketing, Social Responsibility and Cause Related Marketing," Apas Papers 326, Academic Public Administration Studies Archive - APAS.
  4. Alves, Helena & Wagner Mainardes, Emerson, 2010. "Are we teaching social marketing properly?," Apas Papers 74, Academic Public Administration Studies Archive - APAS.
  5. Alves, Helena & Duarte, Paulo & Raposo, Mario, 2010. "Student Satisfaction During and After Higher Education Service Consump tion," Apas Papers 168, Academic Public Administration Studies Archive - APAS.
  6. Alves, Helena & Dominigues, Maria Jose & Mainardes, Emerson, 2010. "The Attraction of Students to the Undergraduate Degree Course in Admin istration," Apas Papers 195, Academic Public Administration Studies Archive - APAS.
  7. Alves, Helena & Mainardes, Emerson Wagner, 2010. "A Phenomenographic Analysis of the Social Marketing Concept," Apas Papers 93, Academic Public Administration Studies Archive - APAS.
  8. Raposo, Mário & Alves, Helena, 2007. "A model of university choice: an exploratory approach," MPRA Paper 5523, University Library of Munich, Germany.
  9. Helena Alves & Mário Raposo, 2005. "La Medición De La Satisfacción En La Enseñanza Universitaria: El Ejemplo De La Universidade Da Beira Interior," HEW 0511004, EconWPA.
  10. Mario Raposo & Helena Alves, 2005. "Marketing Higher Education: Students’ Service Expectations," HEW 0511005, EconWPA.

Articles

  1. Helena Alves, 2013. "Co-creation and innovation in public services," The Service Industries Journal, Taylor & Francis Journals, vol. 33(7-8), pages 671-682, May.
  2. Arminda do Paço & Helena Alves & Chris Shiel & Walter Leal Filho, 2013. "A multi-country level analysis of the environmental attitudes and behaviours among young consumers," Journal of Environmental Planning and Management, Taylor & Francis Journals, vol. 56(10), pages 1532-1548, December.
  3. Helena Alves, 2010. "The measurement of perceived value in higher education: a unidimensional approach," The Service Industries Journal, Taylor & Francis Journals, vol. 31(12), pages 1943-1960, December.
  4. Mário Raposo & Helena Alves & Paulo Duarte, 2009. "Dimensions of service quality and satisfaction in healthcare: a patient’s satisfaction index," Service Business, Springer, vol. 3(1), pages 85-100, March.
  5. Helena Alves & M�rio Raposo, 2009. "The measurement of the construct satisfaction in higher education," The Service Industries Journal, Taylor & Francis Journals, vol. 29(2), pages 203-218, February.
  6. Helena Alves, 2009. "Public services marketing: casebook," International Review on Public and Nonprofit Marketing, Springer, vol. 6(1), pages 93-94, June.
  7. Helena Alves, 2008. "Sustainable resource use and economic dynamics," International Review on Public and Nonprofit Marketing, Springer, vol. 5(2), pages 197-199, December.
  8. Helena Alves & M�rio Raposo, 2007. "Student Satisfaction Index in Portuguese Public Higher Education," The Service Industries Journal, Taylor & Francis Journals, vol. 27(6), pages 795-808, September.
  9. Helena Alves & Mário Raposo, 2004. "La medición de la satisfacción en la enseóanza universitaria: El ejemplo de la universidade da beirainterior," International Review on Public and Nonprofit Marketing, Springer, vol. 1(1), pages 73-88, June.

NEP Fields

6 papers by this author were announced in NEP, and specifically in the following field reports (number of papers):
  1. NEP-CSE: Economics of Strategic Management (1) 2011-07-27
  2. NEP-EDU: Education (4) 2005-11-19 2005-11-19 2007-11-03 2011-07-27. Author is listed
  3. NEP-HIS: Business, Economic & Financial History (1) 2011-07-27
  4. NEP-HRM: Human Capital & Human Resource Management (2) 2005-11-19 2007-11-03. Author is listed
  5. NEP-MKT: Marketing (4) 2005-11-19 2007-11-03 2011-07-27 2011-07-27. Author is listed
  6. NEP-SOG: Sociology of Economics (2) 2005-11-19 2007-11-03. Author is listed

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