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Emotional Skills: an Essential Axis of Pedagogical Innovation in the Training of Buyers/Managers of External Resources

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  • Poissonnier Hugues

    (Grenoble Ecole de Management, Head of research IRIMA)

Abstract

Objective: The transformation of many jobs within companies should give rise to a necessary evolution of skills used by individuals. Whether it is to improve the relevance of decisions or to preserve people’s health, the development of emotional skills for the last ten years has often been presented as a necessity. Buyers, who are more and more seen as managers of external resources, are particularly concerned by this need. By strongly evolving, the purchasing function has become strategic and essential for achieving organizations’ performances. The development of soft skills like the emotional skills of the buyers implies a significant evolution of the training intended for them. It is true if we consider initial training at the University or Business School, as well as in the field of in-company training. Based on a presentation of new needs, we propose possible changes and additions that could be brought to current training.

Suggested Citation

  • Poissonnier Hugues, 2018. "Emotional Skills: an Essential Axis of Pedagogical Innovation in the Training of Buyers/Managers of External Resources," Journal of Intercultural Management, Sciendo, vol. 10(3), pages 25-46, September.
    • Handle: RePEc:vrs:joinma:v:10:y:2018:i:3:p:25-46:n:2
    DOI: 10.2478/joim-2018-0015
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    References listed on IDEAS

    as
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    2. Gianni Lorenzoni & Andrea Lipparini, 1999. "The leveraging of interfirm relationships as a distinctive organizational capability: a longitudinal study," Strategic Management Journal, Wiley Blackwell, vol. 20(4), pages 317-338, April.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    Emotions; emotional skills; manager; buyer; pedagogy;
    All these keywords.

    JEL classification:

    • I20 - Health, Education, and Welfare - - Education - - - General
    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing

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