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Redesigning Welfare Services for Policies Effectiveness: The non-profit organizations (NPOs) perspective

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  • Laura Mariani
  • Dario Cavenago

Abstract

The relationship between governments and Third Sector is an important subject of public administration studies which attribute non-profit organizations (NPOs) the double function of welfare service delivery, and - according to a participatory governance model - participation in policies' definition. The aim of this paper is to contribute to the comprehension of the NPOs' approach to addressing human needs through their services, in order to support new ways to promote the citizens' initiative. Through a qualitative services analysis, seven case studies have been assessed. Results suggest that NPOs' approach is characterized by the attention to individual as a whole, networking with other NPOs, and focus on users autonomy. To promote participatory governance models, some suggestions for policy-makers are highlighted.

Suggested Citation

  • Laura Mariani & Dario Cavenago, 2013. "Redesigning Welfare Services for Policies Effectiveness: The non-profit organizations (NPOs) perspective," Public Management Review, Taylor & Francis Journals, vol. 15(7), pages 1011-1039, October.
    • Handle: RePEc:taf:pubmgr:v:15:y:2013:i:7:p:1011-1039
    DOI: 10.1080/14719037.2012.758307
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    References listed on IDEAS

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    1. Pollitt, Christopher & Bouckaert, Geert, 2004. "Public Management Reform: A Comparative Analysis," OUP Catalogue, Oxford University Press, edition 2, number 9780199268498.
    2. Anthony Downs, 1957. "An Economic Theory of Political Action in a Democracy," Journal of Political Economy, University of Chicago Press, vol. 65, pages 135-135.
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    1. Giacomo Boesso & Fabrizio Cerbioni & Andrea Menini & Antonio Parbonetti, 2017. "The role of the board in shaping foundations’ strategy: an empirical study," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 21(2), pages 375-397, June.
    2. Francesca Galli & Gianluca Brunori & Francesco Di Iacovo & Silvia Innocenti, 2014. "Co-Producing Sustainability: Involving Parents and Civil Society in the Governance of School Meal Services. A Case Study from Pisa, Italy," Sustainability, MDPI, vol. 6(4), pages 1-24, March.
    3. Giovanni Esposito & Andrea Felicetti & Andrea Terlizzi, 2023. "Participatory governance in megaprojects: the Lyon–Turin high-speed railway among structure, agency, and democratic participation," Policy and Society, Darryl S. Jarvis and M. Ramesh, vol. 42(2), pages 259-273.
    4. Giorgia Nigri & Mara Del Baldo & Armando Agulini, 2020. "Governance and accountability models in Italian certified benefit corporations," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(5), pages 2368-2380, September.

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