Error management culture and turnover intent among food and beverage employees in deluxe hotels: the mediating effect of job satisfaction
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DOI: 10.1007/s11628-016-0330-5
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Cited by:
- Lorenzo Revuelto-Taboada & Alexandra Portalanza-Chavarría & Fernando Cedeño-Alejandro, 2023. "Promoting intrapreneurial behavior in banking: the role of high-performance work systems, knowledge management processes, and supervisor support," Service Business, Springer;Pan-Pacific Business Association, vol. 17(3), pages 789-817, September.
- Jie He & Alastair M. Morrison & Hao Zhang, 2019. "Improving Millennial Employee Well-Being and Task Performance in the Hospitality Industry: The Interactive Effects of HRM and Responsible Leadership," Sustainability, MDPI, vol. 11(16), pages 1-19, August.
- Hung-Sheng Lai & Hsin-Hui Hu & Zhang-Yu-Jing Chen, 2020. "The effects of culture shock on foreign employees in the service industry," Service Business, Springer;Pan-Pacific Business Association, vol. 14(3), pages 361-385, September.
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Keywords
Error management culture; Job satisfaction; Turnover intent; Food and beverage employee; Deluxe hotel;All these keywords.
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