IDEAS home Printed from https://ideas.repec.org/a/spr/sjobre/v58y2006i2d10.1007_bf03371649.html
   My bibliography  Save this article

Effizienz, Anreizgestaltung und Implementierung von Prozessinnovationen: Eine empirische Untersuchung anhand des Desktop-Purchasing

Author

Listed:
  • Thomas Ehrmann

    (Westfälische Wilhelms-Universität)

  • Florian Haas

    (Robert Bosch GmbH)

Abstract

Zusammenfassung Die institutionenökonomische Hauptthese, dass die Zuordnung der relevanten, intangiblen Wissensbestandteile zu den Entscheidungsrechten wichtig für die effiziente Implementierung von Innovationen ist, wurde empirisch untersucht. Mit einem Datensatz deutscher Unternehmen wurde dabei die effiziente Implementierung von Prozessinnovationen am Beispiel Desktop-Purchasing analysiert. Durch die Nutzung der Data Envelopment Analyse konnten Größen mit unterschiedlichen Maßeinheiten einbezogen werden, was methodisch einen ganzheitlichen Fokus auf die Prozessinnovation ermöglichte. Die institutionenökonomische Hauptthese konnte anhand des vorliegenden Datensatzes empirisch bestätigt werden, wobei: ■ der Einbezug der Endbenutzer in die Implementierung einen negativen Effizienzeinfluss hat ■ eine Umsetzung mit einem stärkeren Einbezug des Top-Managements — zu Lasten eines direkten Einbezugs der Mitarbeiter — einen positiven Einfluss auf die Effizienz hat ■ indirekte Involvierungen der Mitarbeiter, insbesondere in Form von Schulungen, einen signifikanten und im Vergleich mit anderen Einflussfaktoren auch erheblichen, positiven Einfluss auf die Effizienz haben ■ die Durchführung eines Pilotprojekts einen positiven Einfluss auf die Gesamteffizienz des Systems hat.

Suggested Citation

  • Thomas Ehrmann & Florian Haas, 2006. "Effizienz, Anreizgestaltung und Implementierung von Prozessinnovationen: Eine empirische Untersuchung anhand des Desktop-Purchasing," Schmalenbach Journal of Business Research, Springer, vol. 58(2), pages 169-187, March.
    • Handle: RePEc:spr:sjobre:v:58:y:2006:i:2:d:10.1007_bf03371649
    DOI: 10.1007/BF03371649
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/BF03371649
    File Function: Abstract
    Download Restriction: no
    File URL: https://libkey.io/10.1007/BF03371649?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Fama, Eugene F & Jensen, Michael C, 1983. "Agency Problems and Residual Claims," Journal of Law and Economics, University of Chicago Press, vol. 26(2), pages 327-349, June.
    2. Amemiya, Takeshi, 1973. "Regression Analysis when the Dependent Variable is Truncated Normal," Econometrica, Econometric Society, vol. 41(6), pages 997-1016, November.
    3. Arjen van Witteloostuijn, 1998. "Bridging Behavioral and Economic Theories of Decline: Organizational Inertia, Strategic Competition, and Chronic Failure," Management Science, INFORMS, vol. 44(4), pages 501-519, April.
    4. Blaize Horner Reich & Izak Benbasat, 1990. "An Empirical Investigation of Factors Influencing the Success of Customer-Oriented Strategic Systems," Information Systems Research, INFORMS, vol. 1(3), pages 325-347, September.
    5. Anderson, John C. & Schroeder, Roger G., 1984. "Getting results from your MRP system," Business Horizons, Elsevier, vol. 27(3), pages 57-64.
    6. Chilingerian, Jon A., 1995. "Evaluating physician efficiency in hospitals: A multivariate analysis of best practices," European Journal of Operational Research, Elsevier, vol. 80(3), pages 548-574, February.
    7. Kirjavainen, Tanja & Loikkanent, Heikki A., 1998. "Efficiency differences of finnish senior secondary schools: An application of DEA and Tobit analysis," Economics of Education Review, Elsevier, vol. 17(4), pages 377-394, October.
    8. Gillen, David & Lall, Ashish, 1997. "Developing measures of airport productivity and performance: an application of data envelopment analysis," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 33(4), pages 261-273, December.
    9. Bjurek, Hans & Kjulin, Urban & Gustafsson, Bjorn, 1992. " Efficiency, Productivity and Determinants of Inefficiency at Public Day Care Centers in Sweden," Scandinavian Journal of Economics, Wiley Blackwell, vol. 94(0), pages 173-187, Supplemen.
    10. Randolph B. Cooper & Robert W. Zmud, 1990. "Information Technology Implementation Research: A Technological Diffusion Approach," Management Science, INFORMS, vol. 36(2), pages 123-139, February.
    11. R. D. Banker & A. Charnes & W. W. Cooper, 1984. "Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis," Management Science, INFORMS, vol. 30(9), pages 1078-1092, September.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Simar, Leopold & Wilson, Paul W., 2007. "Estimation and inference in two-stage, semi-parametric models of production processes," Journal of Econometrics, Elsevier, vol. 136(1), pages 31-64, January.
    2. Sufian, Fadzlan & Abdul Majid, Muhamed Zulkhibri, 2007. "Consolidation and efficiency: Evidence from non-bank financial institutions in Malaysia," MPRA Paper 12128, University Library of Munich, Germany, revised 01 May 2007.
    3. Liu, John S. & Lu, Louis Y.Y. & Lu, Wen-Min & Lin, Bruce J.Y., 2013. "A survey of DEA applications," Omega, Elsevier, vol. 41(5), pages 893-902.
    4. Anna Montén & Christian Thater, 2011. "Determinants of Efficiency in Child-Care Provision," FinanzArchiv: Public Finance Analysis, Mohr Siebeck, Tübingen, vol. 67(4), pages 378-403, December.
    5. R. Amy Puenpatom & Robert Rosenman, 2006. "Efficiency of Thai provincial public hospitals after the introduction of National Health Insurance Program," Working Papers 2006-2, School of Economic Sciences, Washington State University.
    6. Drake, Leigh & Hall, Maximilian J.B. & Simper, Richard, 2006. "The impact of macroeconomic and regulatory factors on bank efficiency: A non-parametric analysis of Hong Kong's banking system," Journal of Banking & Finance, Elsevier, vol. 30(5), pages 1443-1466, May.
    7. Ki Han Song & Solsaem Choi & Ik Hyun Han, 2020. "Competitiveness Evaluation Methodology for Aviation Industry Sustainability Using Network DEA," Sustainability, MDPI, vol. 12(24), pages 1-16, December.
    8. Lin, L.C. & Hong, C.H., 2006. "Operational performance evaluation of international major airports: An application of data envelopment analysis," Journal of Air Transport Management, Elsevier, vol. 12(6), pages 342-351.
    9. María Victoria Uribe‐Bohorquez & Jennifer Martínez‐Ferrero & Isabel‐María García‐Sánchez, 2019. "Women on boards and efficiency in a business‐orientated environment," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 26(1), pages 82-96, January.
    10. J. Cummins & Hongmin Zi, 1998. "Comparison of Frontier Efficiency Methods: An Application to the U.S. Life Insurance Industry," Journal of Productivity Analysis, Springer, vol. 10(2), pages 131-152, October.
    11. Pontus Mattsson & Jonas Månsson & Christian Andersson & Fredrik Bonander, 2018. "A bootstrapped Malmquist index applied to Swedish district courts," European Journal of Law and Economics, Springer, vol. 46(1), pages 109-139, August.
    12. Ane Elixabete Ripoll-Zarraga & Sebastián Lozano, 2020. "A centralised DEA approach to resource reallocation in Spanish airports," Annals of Operations Research, Springer, vol. 288(2), pages 701-732, May.
    13. Chiou, Yu-Chiun & Lan, Lawrence W. & Yen, Barbara T.H., 2012. "Route-based data envelopment analysis models," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 48(2), pages 415-425.
    14. McDonald, John, 2009. "Using least squares and tobit in second stage DEA efficiency analyses," European Journal of Operational Research, Elsevier, vol. 197(2), pages 792-798, September.
    15. Kirjavainen, Tanja & Loikkanent, Heikki A., 1998. "Efficiency differences of finnish senior secondary schools: An application of DEA and Tobit analysis," Economics of Education Review, Elsevier, vol. 17(4), pages 377-394, October.
    16. Adler, Nicole & Berechman, Joseph, 2001. "Measuring airport quality from the airlines' viewpoint: an application of data envelopment analysis," Transport Policy, Elsevier, vol. 8(3), pages 171-181, July.
    17. Ahn, Young-Hyo & Min, Hokey, 2014. "Evaluating the multi-period operating efficiency of international airports using data envelopment analysis and the Malmquist productivity index," Journal of Air Transport Management, Elsevier, vol. 39(C), pages 12-22.
    18. Zou, Bo & Kafle, Nabin & Chang, Young-Tae & Park, Kevin, 2015. "US airport financial reform and its implications for airport efficiency: An exploratory investigation," Journal of Air Transport Management, Elsevier, vol. 47(C), pages 66-78.
    19. Gutiérrez, Ester & Lozano, Sebastián, 2016. "Efficiency assessment and output maximization possibilities of European small and medium sized airports," Research in Transportation Economics, Elsevier, vol. 56(C), pages 3-14.
    20. Aparicio, Juan & Ortiz, Lidia & Santín, Daniel, 2021. "Comparing group performance over time through the Luenberger productivity indicator: An application to school ownership in European countries," European Journal of Operational Research, Elsevier, vol. 294(2), pages 651-672.

    More about this item

    Keywords

    L21; M11; M21; M54; O32;
    All these keywords.

    JEL classification:

    • L21 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Business Objectives of the Firm
    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management
    • M21 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Economics - - - Business Economics
    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management
    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:sjobre:v:58:y:2006:i:2:d:10.1007_bf03371649. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.