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Non-family members and conflict processes in family firms: a systematic review of literature

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  • Nikola Rosecká

    (Prague University of Economics and Business)

  • Ondřej Machek

    (Prague University of Economics and Business)

Abstract

The goal of this paper is to examine the role of non-family members in conflict processes in family firms. Through a systematic review of literature, we synthesise the findings of 57 studies, categorise the antecedents (inputs), outcomes (outputs), conflict resolution approaches, and organise the research gaps and research questions. Non-family members do play a role in a broad range of conflicts, which we categorise into three groups based on the conflicting parties: conflict between family and non-family members, conflict between family members, and conflict between non-family members. The findings are discussed along with the following conflict types: uncategorised (dysfunctional) conflict, affective and cognitive conflict, and interest-based conflict. Further, we distinguish three levels of analysis of the input and output variables: individual-, family- and firm-level. The presence of non-family members may contribute to the emergence of conflicts in family firms, but they can also reduce conflicts among family members.

Suggested Citation

  • Nikola Rosecká & Ondřej Machek, 2022. "Non-family members and conflict processes in family firms: a systematic review of literature," Journal of Business Economics, Springer, vol. 92(2), pages 235-281, February.
    • Handle: RePEc:spr:jbecon:v:92:y:2022:i:2:d:10.1007_s11573-021-01054-9
    DOI: 10.1007/s11573-021-01054-9
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    References listed on IDEAS

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    More about this item

    Keywords

    Family business; Family members; Non-family managers; Conflict; Tensions;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • L10 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - General
    • D74 - Microeconomics - - Analysis of Collective Decision-Making - - - Conflict; Conflict Resolution; Alliances; Revolutions

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