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Organizational implications of a comprehensive approach for cloud-storage sourcing

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  • Venkataraghavan Krishnaswamy

    (Indian Institute of Technology Madras)

  • R. P. Sundarraj

    (Indian Institute of Technology Madras)

Abstract

Cloud-computing facilitates consumers to source online storage-services on a pay-as-you-go basis. The sourcing of storage-as-a-service (STaaS) requires a decision maker to contend with several elements such as pricing structure, application characteristics and quality-of-service requirements, in addition to tactical considerations such as risk propensity and supplier diversification. This makes STaaS sourcing a complex task. Discussion on STaaS sourcing models addressing these aspects and their utility to decision-makers is, however, scant. In this paper, we propose a two-stage holistic approach based on Data Envelopment Analysis (DEA) and Goal programming (GP). We derive insights provided by these models from 10800 runs using market-based data. We also use an experiment to assess our hypothesis concerning the impact of task complexity on decision-quality. Both these experiments have implications for different business scenarios in the STaaS market, and for decision-making. We discuss these managerial implications, and present a prototype Decision Support System (DSS) to aid STaaS selection.

Suggested Citation

  • Venkataraghavan Krishnaswamy & R. P. Sundarraj, 2017. "Organizational implications of a comprehensive approach for cloud-storage sourcing," Information Systems Frontiers, Springer, vol. 19(1), pages 57-73, February.
    • Handle: RePEc:spr:infosf:v:19:y:2017:i:1:d:10.1007_s10796-015-9588-8
    DOI: 10.1007/s10796-015-9588-8
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    References listed on IDEAS

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