IDEAS home Printed from https://ideas.repec.org/a/spr/grdene/v22y2013i2d10.1007_s10726-011-9270-6.html
   My bibliography  Save this article

The Effects of Team Flexibility and Emotional Intelligence on Software Development Performance

Author

Listed:
  • Ayşe Günsel

    (Kocaeli University)

  • Atif Açikgöz

    (Fatih University)

Abstract

As both business and technological environments change at an increasing rate, flexibility and emotional intelligence have become critical issues for project management. Even though previous research has examined the relationship between team flexibility and team performance and that between the emotional intelligence of teams and team outputs, there remains a gap in literature in respect to a holistic model. Accordingly in this paper, we examine the relationships among software team flexibility, emotional intelligence, and software project outputs (market success, speed to market, and the functionality of the new software product) using survey data from 86 software development projects. The results reveal positive a relationship between the diversity dimension of software project team flexibility and emotional intelligence. The first dimension of software team flexibility, team autonomy, positively affected market success, speed to market, and software functionality, whereas the second dimension, team diversity, positively affected only speed to market and software functionality. The emotional recognition of team members for both themselves and their teammates appears to be another important factor affecting the speed to market and functionality of the new software products. Managerial and theoretical implications of the study are discussed.

Suggested Citation

  • Ayşe Günsel & Atif Açikgöz, 2013. "The Effects of Team Flexibility and Emotional Intelligence on Software Development Performance," Group Decision and Negotiation, Springer, vol. 22(2), pages 359-377, March.
  • Handle: RePEc:spr:grdene:v:22:y:2013:i:2:d:10.1007_s10726-011-9270-6
    DOI: 10.1007/s10726-011-9270-6
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10726-011-9270-6
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.

    File URL: https://libkey.io/10.1007/s10726-011-9270-6?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Donald Gerwin & Linda Moffat, 1997. "Withdrawal of Team Autonomy During Concurrent Engineering," Management Science, INFORMS, vol. 43(9), pages 1275-1287, September.
    2. Susan Athey & Armin Schmutzler, 1995. "Product and Process Flexibility in an Innovative Environment," RAND Journal of Economics, The RAND Corporation, vol. 26(4), pages 557-574, Winter.
    3. Pindyck, Robert S, 1991. "Irreversibility, Uncertainty, and Investment," Journal of Economic Literature, American Economic Association, vol. 29(3), pages 1110-1148, September.
    4. Candace Young-Ybarra & Margarethe Wiersema, 1999. "Strategic Flexibility in Information Technology Alliances: The Influence of Transaction Cost Economics and Social Exchange Theory," Organization Science, INFORMS, vol. 10(4), pages 439-459, August.
    5. Patricia Garcia-Prieto Sol & Véronique Tran & Susan Schneider, 2007. "The role of emotion in strategic issue interpretation: the case of diversity," Working Papers CEB 07-036.RS, ULB -- Universite Libre de Bruxelles.
    6. Alistair Ostell, 1996. "Managing Dysfunctional Emotions In Organizations," Journal of Management Studies, Wiley Blackwell, vol. 33(4), pages 525-557, July.
    7. Henk W. Volberda, 1996. "Toward the Flexible Form: How to Remain Vital in Hypercompetitive Environments," Organization Science, INFORMS, vol. 7(4), pages 359-374, August.
    8. Jakki Mohr & Robert Spekman, 1994. "Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques," Strategic Management Journal, Wiley Blackwell, vol. 15(2), pages 135-152, February.
    9. Ron Sanchez, 1995. "Strategic flexibility in product competition," Strategic Management Journal, Wiley Blackwell, vol. 16(S1), pages 135-159.
    10. Kelly, Janice R. & Barsade, Sigal G., 2001. "Mood and Emotions in Small Groups and Work Teams," Organizational Behavior and Human Decision Processes, Elsevier, vol. 86(1), pages 99-130, September.
    11. J. Stuart Evans, 1991. "Strategic Flexibility For High Technology Manoeuvres: A Conceptual Framework," Journal of Management Studies, Wiley Blackwell, vol. 28(1), pages 69-89, January.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Julio Suárez-Albanchez & Pedro Jimenez-Estevez & Juan Jose Blazquez-Resino & Santiago Gutierrez-Broncano, 2022. "Team Autonomy and Organizational Support, Well-Being, and Work Engagement in the Spain Computer Consultancy Industry: The Mediating Effect of Emotional Intelligence," Administrative Sciences, MDPI, vol. 12(3), pages 1-16, July.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Shaker A. Zahra & James C. Hayton & Donald O. Neubaum & Clay Dibrell & Justin Craig, 2008. "Culture of Family Commitment and Strategic Flexibility: The Moderating Effect of Stewardship," Entrepreneurship Theory and Practice, , vol. 32(6), pages 1035-1054, November.
    2. Matsuno, Ken & Kohlbacher, Florian, 2020. "Proactive marketing response to population aging: The roles of capabilities and commitment of firms," Journal of Business Research, Elsevier, vol. 113(C), pages 93-104.
    3. Mohammad Asim & Saboohi Nasim, 2022. "Modeling Enterprise Flexibility and Competitiveness for Indian Pharmaceutical Firms: A Qualitative Study," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(4), pages 551-571, December.
    4. Srikanta Acharya, 2019. "Beyond Learning Outcomes: Impact of Organizational Flexibility on Strategic Performance Measures of Commercial E-Learning Providers," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 20(1), pages 31-41, March.
    5. Miguel Perez‐Valls & Jose Cespedes‐Lorente & Juan Moreno‐Garcia, 2016. "Green Practices and Organizational Design as Sources of Strategic Flexibility and Performance," Business Strategy and the Environment, Wiley Blackwell, vol. 25(8), pages 529-544, December.
    6. Abdul Majid1 & Muhammad Yasir, 2013. "The Role Of Strategic Flexibility In Minimizing Response Uncertainty Of Perceived Risks Facing Manufacturing Smes In Pakistan," Romanian Economic Business Review, Romanian-American University, vol. 8(4.1), pages 207-224, december.
    7. Kumar Shalender & Rajesh Kumar Yadav, 2019. "Strategic Flexibility, Manager Personality, and Firm Performance: The Case of Indian Automobile Industry," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 20(1), pages 77-90, March.
    8. Jorge Walter & Christoph Lechner & Franz W. Kellermanns, 2008. "Disentangling Alliance Management Processes: Decision Making, Politicality, and Alliance Performance," Journal of Management Studies, Wiley Blackwell, vol. 45(3), pages 530-560, May.
    9. Shiwangi Singh & Sanjay Dhir & Stuart Evans & Sushil, 2021. "The Trajectory of Two Decades of Global Journal of Flexible Systems Management and Flexibility Research: A Bibliometric Analysis," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(4), pages 377-401, December.
    10. Changbyung Yoon & Keeeun Lee & Byungun Yoon & Omar Toulan, 2017. "Typology and Success Factors of Collaboration for Sustainable Growth in the IT Service Industry," Sustainability, MDPI, vol. 9(11), pages 1-20, November.
    11. Judit Oláh & Attila Bai & György Karmazin & Péter Balogh & József Popp, 2017. "The Role Played by Trust and Its Effect on the Competiveness of Logistics Service Providers in Hungary," Sustainability, MDPI, vol. 9(12), pages 1-22, December.
    12. Zemo, Kahsay Haile & Termansen, Mette, 2018. "Farmers’ willingness to participate in collective biogas investment: A discrete choice experiment study," Resource and Energy Economics, Elsevier, vol. 52(C), pages 87-101.
    13. Sambasivan, Murali & Siew-Phaik, Loke & Abidin Mohamed, Zainal & Choy Leong, Yee, 2013. "Factors influencing strategic alliance outcomes in a manufacturing supply chain: Role of alliance motives, interdependence, asset specificity and relational capital," International Journal of Production Economics, Elsevier, vol. 141(1), pages 339-351.
    14. Kim, Yusoon & Choi, Thomas Y., 2021. "Supplier relationship strategies and outcome dualities: An empirical study of embeddedness perspective," International Journal of Production Economics, Elsevier, vol. 232(C).
    15. Lin, Meizhen & Wu, Xiaoyi & Ling, Qian, 2017. "Assessing the effectiveness of empowerment on service quality: A multi-level study of Chinese tourism firms," Tourism Management, Elsevier, vol. 61(C), pages 411-425.
    16. Tan, Justin & Wang, Liang, 2010. "Flexibility-efficiency tradeoff and performance implications among Chinese SOEs," Journal of Business Research, Elsevier, vol. 63(4), pages 356-362, April.
    17. Dayashankar Maurya & Amit Srivastava, 2022. "Controlling Partner Opportunism in Cross-Sectoral Alliance: Dynamics of Governance Flexibility," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(1), pages 15-28, December.
    18. Demir, Sercan & Aktas, Ersin & Paksoy, Turan, 2021. "Organizational flexibility of airlines during COVID-19: A study on the airline companies in Turkey," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Kersten, Wolfgang & Ringle, Christian M. & Blecker, Thorsten (ed.), Adapting to the Future: How Digitalization Shapes Sustainable Logistics and Resilient Supply Chain Management. Proceedings of the Hamburg Internationa, volume 31, pages 801-823, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
    19. Choi, Sukwoong & Kim, Wonjoon & Kim, Namil, 2022. "International alliance formations: The role of brokerage in technology competition networks," Journal of Business Research, Elsevier, vol. 144(C), pages 440-449.
    20. Mengmeng Meng & Jiasu Lei & Jie Jiao & Qiuyan Tao, 2020. "How does strategic flexibility affect bricolage: The moderating role of environmental turbulence," PLOS ONE, Public Library of Science, vol. 15(8), pages 1-18, August.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:grdene:v:22:y:2013:i:2:d:10.1007_s10726-011-9270-6. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.