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The role emotion in strategic issue interpretation: The case of diversity

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Author Info
Patricia Garcia-Prieto () (Centre Emile Bernheim, Solvay Business School, Université Libre de Bruxelles, Brussels.)
Véronique Tran () (ESCP EAP, Paris, France)
Susan Schneider (University of Geneva, Suisse.)

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Abstract

Strategic issues have the potential to impact organizational performance. These issues are subject to cognitive interpretation by decision-makers and implementers. Some strategic issues are considered to be “hot” because of their potential to evoke strong emotions. In this paper, we argue that the cognitive antecedents involved in strategic issue interpretation are similar to those involved in the determination of emotion. We use “diversity” as an example of strategic issue. We propose that individuals’ salient social identities will shape cognitive antecedents in turn eliciting specific emotions and associated behavioral tendencies. Theoretical and managerial implications are discussed.

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File URL: http://www.solvay.edu/EN/Research/Bernheim/documents/wp07036.pdf
File Format: application/pdf
File Function: First version, 2007
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Publisher Info
Paper provided by Université Libre de Bruxelles, Solvay Brussels School of Economics and Management, Centre Emile Bernheim (CEB) in its series Working Papers CEB with number 07-036.RS.

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Length: 31 pages
Date of creation: Dec 2007
Date of revision:
Handle: RePEc:sol:wpaper:07-036

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