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Deception in Computer-Mediated Communication

Author

Listed:
  • John R. Carlson

    (Baylor University)

  • Joey F. George

    (Florida State University)

  • Judee K. Burgoon

    (University of Arizona)

  • Mark Adkins

    (University of Arizona)

  • Cindy H. White

    (University of Colorado)

Abstract

An integrated model of interpersonal deception, focusing on the particular characteristics and impacts of computer-mediated modalities, is derived and presented. Although there is a wealth of research investigating both mediated communication and deception, there has been relatively little empirical work at the intersection. Our purpose is to provide a model that spans these areas, to summarize relevant literature, and to advance a set of empirically testable propositions to guide future work.

Suggested Citation

  • John R. Carlson & Joey F. George & Judee K. Burgoon & Mark Adkins & Cindy H. White, 2004. "Deception in Computer-Mediated Communication," Group Decision and Negotiation, Springer, vol. 13(1), pages 5-28, January.
    • Handle: RePEc:spr:grdene:v:13:y:2004:i:1:d:10.1023_b:grup.0000011942.31158.d8
    DOI: 10.1023/B:GRUP.0000011942.31158.d8
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    References listed on IDEAS

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    1. Pinkley, Robin L. & Griffith, Terri L. & Northcraft, Gregory B., 1995. ""Fixed Pie" a la Mode: Information Availability, Information Processing, and the Negotiation of Suboptimal Agreements," Organizational Behavior and Human Decision Processes, Elsevier, vol. 62(1), pages 101-112, April.
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    4. Stephanie Watts Sussman & Lee Sproull, 1999. "Straight Talk: Delivering Bad News through Electronic Communication," Information Systems Research, INFORMS, vol. 10(2), pages 150-166, June.
    5. Steven L. Grover, 1993. "Lying, Deceit, and Subterfuge: A Model of Dishonesty in the Workplace," Organization Science, INFORMS, vol. 4(3), pages 478-495, August.
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    Cited by:

    1. Inwon Kang & Deokhee Cheon & Matthew Shin, 2011. "Advertising strategy for outbound travel services," Service Business, Springer;Pan-Pacific Business Association, vol. 5(4), pages 361-380, December.
    2. Matthew L. Jensen & Laku Chidambaram, 2015. "Leveraging ICT Capabilities in Potentially Deceptive Interactions: An Integrated Theoretical Model to Improve Detectability," Group Decision and Negotiation, Springer, vol. 24(2), pages 271-298, March.
    3. Kishore Singh & Pran Boolaky & Kamil Omoteso, 2022. "The Relationship Between Politics, Legal System and Financial Reporting on Fraud," Journal of Accounting and Management Information Systems, Faculty of Accounting and Management Information Systems, The Bucharest University of Economic Studies, vol. 21(3), pages 397-430, September.
    4. Jeffrey T. Hancock & Michael T. Woodworth & Saurabh Goorha, 2010. "See No Evil: The Effect of Communication Medium and Motivation on Deception Detection," Group Decision and Negotiation, Springer, vol. 19(4), pages 327-343, July.
    5. David Xu & Ronald Cenfetelli & Karl Aquino, 2012. "The Influence of Media Cue Multiplicity on Deceivers and Those Who Are Deceived," Journal of Business Ethics, Springer, vol. 106(3), pages 337-352, March.
    6. Andreas Engelmann & Ingrid Bauer & Mateusz Dolata & Michael Nadig & Gerhard Schwabe, 2022. "Promoting Less Complex and More Honest Price Negotiations in the Online Used Car Market with Authenticated Data," Group Decision and Negotiation, Springer, vol. 31(2), pages 419-451, April.
    7. Ryan T. Wright & Matthew L. Jensen & Jason Bennett Thatcher & Michael Dinger & Kent Marett, 2014. "Research Note ---Influence Techniques in Phishing Attacks: An Examination of Vulnerability and Resistance," Information Systems Research, INFORMS, vol. 25(2), pages 385-400, June.
    8. Sunita Goel & Ozlem Uzuner, 2016. "Do Sentiments Matter in Fraud Detection? Estimating Semantic Orientation of Annual Reports," Intelligent Systems in Accounting, Finance and Management, John Wiley & Sons, Ltd., vol. 23(3), pages 215-239, July.
    9. Kent Marett & Joey F. George, 2013. "Barriers to Deceiving Other Group Members in Virtual Settings," Group Decision and Negotiation, Springer, vol. 22(1), pages 89-115, January.
    10. Denise Fleck & Roger J. Volkema & Sergio Pereira, 2016. "Dancing on the Slippery Slope: The Effects of Appropriate Versus Inappropriate Competitive Tactics on Negotiation Process and Outcome," Group Decision and Negotiation, Springer, vol. 25(5), pages 873-899, September.
    11. John R. Carlson & Joey F. George, 2004. "Media Appropriateness in the Conduct and Discovery of Deceptive Communication: The Relative Influence of Richness and Synchronicity," Group Decision and Negotiation, Springer, vol. 13(2), pages 191-210, March.
    12. Rockmann, Kevin W. & Northcraft, Gregory B., 2008. "To be or not to be trusted: The influence of media richness on defection and deception," Organizational Behavior and Human Decision Processes, Elsevier, vol. 107(2), pages 106-122, November.

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