IDEAS home Printed from https://ideas.repec.org/a/spr/endesu/v25y2023i11d10.1007_s10668-022-02565-3.html
   My bibliography  Save this article

Social sustainable supply chain performance assessment using hybrid fuzzy-AHP–DEMATEL–VIKOR: a case study in manufacturing enterprises

Author

Listed:
  • Rui Guo

    (National University of Singapore)

  • Zhenyong Wu

    (Nanjing University of Information Science and Technology)

Abstract

Sustainable supply chain management (SSCM) has received extensive attention by academia and industries recently. However, there are increasing yet still scarce studies measuring the social sustainability performance of supply chain and discussing the interrelationship between social and economic sustainability. Further, the measurement does not fully utilize key performance indicators (KPIs) attributing to the lack of understanding of precise quantitative gauge of the supply chain social sustainable performance. To bridge this gap, this study analyses the social and economic sustainability performance in terms of demand planning, innovation, manufacturing, finance, sales and customer relationship, distribution and delivery and compliance. A framework is proposed to locate key metrics to evaluate the social sustainable supply chain (SSC) performance. A hybrid fuzzy-AHP–DEMATEL–VIKOR method is designed to investigate the social sustainability of supply chain. Data analysis and a case study are given to validate and support the feasibility and potency of the proposed approach. The robustness of our proposed model is executed via sensitivity analysis. From the proposed framework, demand planning and distribution and delivery are found to be the most critical criteria in economic and social dimension, respectively.

Suggested Citation

  • Rui Guo & Zhenyong Wu, 2023. "Social sustainable supply chain performance assessment using hybrid fuzzy-AHP–DEMATEL–VIKOR: a case study in manufacturing enterprises," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 25(11), pages 12273-12301, November.
    • Handle: RePEc:spr:endesu:v:25:y:2023:i:11:d:10.1007_s10668-022-02565-3
    DOI: 10.1007/s10668-022-02565-3
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10668-022-02565-3
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10668-022-02565-3?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Chan, Felix T.S. & Kumar, Niraj, 2007. "Global supplier development considering risk factors using fuzzy extended AHP-based approach," Omega, Elsevier, vol. 35(4), pages 417-431, August.
    2. Silvia Cantele & Alessandro Zardini, 2020. "What drives small and medium enterprises towards sustainability? Role of interactions between pressures, barriers, and benefits," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(1), pages 126-136, January.
    3. Büyüközkan, Gülçin & Karabulut, Yağmur, 2017. "Energy project performance evaluation with sustainability perspective," Energy, Elsevier, vol. 119(C), pages 549-560.
    4. El Baz, Jamal & Ruel, Salomée, 2021. "Can supply chain risk management practices mitigate the disruption impacts on supply chains’ resilience and robustness? Evidence from an empirical survey in a COVID-19 outbreak era," International Journal of Production Economics, Elsevier, vol. 233(C).
    5. Mani, Venkatesh & Gunasekaran, Angappa, 2018. "Four forces of supply chain social sustainability adoption in emerging economies," International Journal of Production Economics, Elsevier, vol. 199(C), pages 150-161.
    6. Ho, William & Ma, Xin, 2018. "The state-of-the-art integrations and applications of the analytic hierarchy process," European Journal of Operational Research, Elsevier, vol. 267(2), pages 399-414.
    7. Mani, Venkatesh & Gunasekaran, Angappa & Delgado, Catarina, 2018. "Enhancing supply chain performance through supplier social sustainability: An emerging economy perspective," International Journal of Production Economics, Elsevier, vol. 195(C), pages 259-272.
    8. Kinga Kijewska & Witold Torbacki & Stanisław Iwan, 2018. "Application of AHP and DEMATEL Methods in Choosing and Analysing the Measures for the Distribution of Goods in Szczecin Region," Sustainability, MDPI, vol. 10(7), pages 1-26, July.
    9. Yongyi Shou & Mingu Kang & Young Won Park, 2022. "Supply Chain Integration and Sustainability: The Supply Chain Learning Perspective," Springer Books, in: Supply Chain Integration for Sustainable Advantages, chapter 0, pages 129-147, Springer.
    10. Büyüközkan, Gülçin & Güleryüz, Sezin & Karpak, Birsen, 2017. "A new combined IF-DEMATEL and IF-ANP approach for CRM partner evaluation," International Journal of Production Economics, Elsevier, vol. 191(C), pages 194-206.
    11. Yongyi Shou & Mingu Kang & Young Won Park, 2022. "Supply Chain Integration for Sustainable Advantages," Springer Books, Springer, number 978-981-16-9332-8, December.
    12. Ciliberti, Francesco & Pontrandolfo, Pierpaolo & Scozzi, Barbara, 2008. "Logistics social responsibility: Standard adoption and practices in Italian companies," International Journal of Production Economics, Elsevier, vol. 113(1), pages 88-106, May.
    13. Yadlapalli, Aswini & Rahman, Shams & Gunasekaran, Angappa, 2018. "Socially responsible governance mechanisms for manufacturing firms in apparel supply chains," International Journal of Production Economics, Elsevier, vol. 196(C), pages 135-149.
    14. Opricovic, Serafim & Tzeng, Gwo-Hshiung, 2007. "Extended VIKOR method in comparison with outranking methods," European Journal of Operational Research, Elsevier, vol. 178(2), pages 514-529, April.
    15. Kainuma, Yasutaka & Tawara, Nobuhiko, 2006. "A multiple attribute utility theory approach to lean and green supply chain management," International Journal of Production Economics, Elsevier, vol. 101(1), pages 99-108, May.
    16. Castka, Pavel & Balzarova, Michaela A., 2008. "ISO 26000 and supply chains--On the diffusion of the social responsibility standard," International Journal of Production Economics, Elsevier, vol. 111(2), pages 274-286, February.
    17. Usama Awan & Amira Khattak & Sajeela Rabbani & Amandeep Dhir, 2020. "Buyer-Driven Knowledge Transfer Activities to Enhance Organizational Sustainability of Suppliers," Sustainability, MDPI, vol. 12(7), pages 1-14, April.
    18. Badri Ahmadi, Hadi & Kusi-Sarpong, Simonov & Rezaei, Jafar, 2017. "Assessing the social sustainability of supply chains using Best Worst Method," Resources, Conservation & Recycling, Elsevier, vol. 126(C), pages 99-106.
    19. Usama Awan, 2019. "Impact of social supply chain practices on social sustainability performance in manufacturing firms," International Journal of Innovation and Sustainable Development, Inderscience Enterprises Ltd, vol. 13(2), pages 198-219.
    20. Chunguang Bai & Simonov Kusi-Sarpong & Hadi Badri Ahmadi & Joseph Sarkis, 2019. "Social sustainable supplier evaluation and selection: a group decision-support approach," International Journal of Production Research, Taylor & Francis Journals, vol. 57(22), pages 7046-7067, November.
    21. Klassen, Robert D. & Vereecke, Ann, 2012. "Social issues in supply chains: Capabilities link responsibility, risk (opportunity), and performance," International Journal of Production Economics, Elsevier, vol. 140(1), pages 103-115.
    22. Mani, Venkatesh & Gunasekaran, Angappa & Delgado, Catarina, 2018. "Supply chain social sustainability: Standard adoption practices in Portuguese manufacturing firms," International Journal of Production Economics, Elsevier, vol. 198(C), pages 149-164.
    23. Fabio De Felice & Antonella Petrillo & Claudio Autorino, 2015. "Development of a Framework for Sustainable Outsourcing: Analytic Balanced Scorecard Method (A-BSC)," Sustainability, MDPI, vol. 7(7), pages 1-21, June.
    24. Dafne Oliveira Carlos Morais & José Carlos Barbieri, 2022. "Supply Chain Social Sustainability: Unveiling Focal Firm’s Archetypes under the Lens of Stakeholder and Contingency Theory," Sustainability, MDPI, vol. 14(3), pages 1-31, January.
    25. Morgane M.C. Fritz & Josef-Peter Schöggl & Rupert Baumgartner, 2017. "Selected sustainability aspects for supply chain data exchange: Towards a supply chain-wide sustainability assessment," Post-Print hal-02547247, HAL.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mani, Venkatesh & Jabbour, Charbel Jose Chiappetta & Mani, Kavitha T.N., 2020. "Supply chain social sustainability in small and medium manufacturing enterprises and firms’ performance: Empirical evidence from an emerging Asian economy," International Journal of Production Economics, Elsevier, vol. 227(C).
    2. Jajja, Muhammad Shakeel Sadiq & Asif, Muhammad & Montabon, Frank & Chatha, Kamran Ali, 2020. "The indirect effect of social responsibility standards on organizational performance in apparel supply chains: A developing country perspective," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 139(C).
    3. El Baz, Jamal & Ruel, Salomée & Jebli, Fedwa, 2023. "Harnessing supply chain resilience and social performance through safety and health practices in the COVID-19 era: An investigation of normative pressures and adoption timing's role," International Journal of Production Economics, Elsevier, vol. 264(C).
    4. Mariana Toussaint & Pablo Cabanelas & Alicia Blanco‐González, 2021. "Social sustainability in the food value chain: An integrative approach beyond corporate social responsibility," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 28(1), pages 103-115, January.
    5. Sharfuddin Ahmed Khan & Muhammad Shujaat Mubarik & Simonov Kusi‐Sarpong & Syed Imran Zaman & Syed Hasnain Alam Kazmi, 2021. "Social sustainable supply chains in the food industry: A perspective of an emerging economy," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 28(1), pages 404-418, January.
    6. Ananna Paul & Nagesh Shukla & Sanjoy Kumar Paul & Andrea Trianni, 2021. "Sustainable Supply Chain Management and Multi-Criteria Decision-Making Methods: A Systematic Review," Sustainability, MDPI, vol. 13(13), pages 1-28, June.
    7. Mani, Venkatesh & Gunasekaran, Angappa, 2021. "Upstream complex power relationships and firm’s reputation in global value chains," International Journal of Production Economics, Elsevier, vol. 237(C).
    8. Mohammad Alghababsheh & David Gallear, 2021. "Socially Sustainable Supply Chain Management and Suppliers’ Social Performance: The Role of Social Capital," Journal of Business Ethics, Springer, vol. 173(4), pages 855-875, November.
    9. Robin Hogrefe & Sabine Bohnet-Joschko, 2023. "The Social Dimension of Corporate Sustainability: Review of an Evolving Research Field," Sustainability, MDPI, vol. 15(4), pages 1-22, February.
    10. Abdullah Yıldızbaşı & Cihat Öztürk & Deniz Efendioğlu & Serol Bulkan, 2021. "Assessing the social sustainable supply chain indicators using an integrated fuzzy multi-criteria decision-making methods: a case study of Turkey," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 23(3), pages 4285-4320, March.
    11. Venkatesh, V.G. & Zhang, Abraham & Deakins, Eric & Mani, Venkatesh, 2021. "Antecedents of social sustainability noncompliance in the Indian apparel sector," International Journal of Production Economics, Elsevier, vol. 234(C).
    12. Shafiq, Asad & Ahmed, Muhammad Usman & Mahmoodi, Farzad, 2020. "Impact of supply chain analytics and customer pressure for ethical conduct on socially responsible practices and performance: An exploratory study," International Journal of Production Economics, Elsevier, vol. 225(C).
    13. Siemieniako, Dariusz & Kubacki, Krzysztof & Mitręga, Maciej, 2021. "Inter-organisational relationships for social impact: A systematic literature review," Journal of Business Research, Elsevier, vol. 132(C), pages 453-469.
    14. Shafiq, Asad & Johnson, P. Fraser & Awaysheh, Amrou, 2019. "Emerging economy sourcing: Implications of supplier social practices for firm performance," International Journal of Production Economics, Elsevier, vol. 218(C), pages 148-158.
    15. Weihua Liu & Enze Bai & Liwei Liu & Wanying Wei, 2017. "A Framework of Sustainable Service Supply Chain Management: A Literature Review and Research Agenda," Sustainability, MDPI, vol. 9(3), pages 1-25, March.
    16. Sadaat Ali Yawar & Stefan Seuring, 2017. "Management of Social Issues in Supply Chains: A Literature Review Exploring Social Issues, Actions and Performance Outcomes," Journal of Business Ethics, Springer, vol. 141(3), pages 621-643, March.
    17. Mani, Venkatesh & Gunasekaran, Angappa & Delgado, Catarina, 2018. "Supply chain social sustainability: Standard adoption practices in Portuguese manufacturing firms," International Journal of Production Economics, Elsevier, vol. 198(C), pages 149-164.
    18. Miguel Reyna-Castillo & Paola Selene Vera Martínez & Lisette Farah-Simón & Nadima Simón, 2023. "Social Sustainability Orientation and Supply Chain Performance in Mexico, Colombia and Chile: A Social-Resource-Based View (SRBV)," Sustainability, MDPI, vol. 15(4), pages 1-21, February.
    19. Fritz, Morgane MC & Ruel, Salomée & Kallmuenzer, Andreas & Harms, Rainer, 2021. "Sustainability management in supply chains: the role of familiness," Technological Forecasting and Social Change, Elsevier, vol. 173(C).
    20. Priyabrata Chowdhury & Rezaul Shumon, 2020. "Minimizing the Gap between Expectation and Ability: Strategies for SMEs to Implement Social Sustainability Practices," Sustainability, MDPI, vol. 12(16), pages 1-15, August.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:endesu:v:25:y:2023:i:11:d:10.1007_s10668-022-02565-3. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.