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Operational effects of service level variations for the dial-a-ride problem

Author

Listed:
  • Yves Molenbruch

    (Hasselt University
    Research Foundation Flanders (FWO))

  • Kris Braekers

    (Hasselt University
    Research Foundation Flanders (FWO))

  • An Caris

    (Hasselt University
    Research Foundation Flanders (FWO))

Abstract

The dial-a-ride problem consists of designing a number of minimum-cost vehicle routes in a system of demand-dependent, collective people transportation. Quality is ensured by taking into account service level requirements. However, little research has been conducted into the effect of service level variations on operational costs incurred by service providers. This study investigates the evolution of operational costs for 78 combinations of two service level parameters, being the maximum deviation from a user’s preference time and the relative maximum exceedance of a user’s direct ride time. A distinction is made between various operating circumstances, including the size of the service provider, the traffic conditions in the service area and the heterogeneity of the customers. The resulting tradeoffs between quality and costs should encourage service providers to make informed decisions regarding potential changes in the service level they offer. The sensitivity analysis in this paper is performed on well-known benchmark data from literature and applies a state-of-the-art deterministic annealing metaheuristic to compute operational costs.

Suggested Citation

  • Yves Molenbruch & Kris Braekers & An Caris, 2017. "Operational effects of service level variations for the dial-a-ride problem," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 25(1), pages 71-90, March.
    • Handle: RePEc:spr:cejnor:v:25:y:2017:i:1:d:10.1007_s10100-015-0422-7
    DOI: 10.1007/s10100-015-0422-7
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    References listed on IDEAS

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    Cited by:

    1. Ho, Sin C. & Szeto, W.Y. & Kuo, Yong-Hong & Leung, Janny M.Y. & Petering, Matthew & Tou, Terence W.H., 2018. "A survey of dial-a-ride problems: Literature review and recent developments," Transportation Research Part B: Methodological, Elsevier, vol. 111(C), pages 395-421.
    2. Sonia Nasri & Hend Bouziri & Wassila Aggoune-Mtalaa, 2022. "An Evolutionary Descent Algorithm for Customer-Oriented Mobility-On-Demand Problems," Sustainability, MDPI, vol. 14(5), pages 1-18, March.
    3. Yves Molenbruch & Kris Braekers & An Caris, 2017. "Typology and literature review for dial-a-ride problems," Annals of Operations Research, Springer, vol. 259(1), pages 295-325, December.
    4. Molenbruch, Yves & Braekers, Kris & Hirsch, Patrick & Oberscheider, Marco, 2021. "Analyzing the benefits of an integrated mobility system using a matheuristic routing algorithm," European Journal of Operational Research, Elsevier, vol. 290(1), pages 81-98.
    5. Molenbruch, Yves & Braekers, Kris & Caris, An, 2017. "Benefits of horizontal cooperation in dial-a-ride services," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 107(C), pages 97-119.

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