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Family Satisfaction With Care Provided by Nurse Practitioners to Nursing Home Residents With Dementia at the End of Life

Author

Listed:
  • Linda M. Liu
  • A. J. Guarino
  • Ruth Palan Lopez

Abstract

The purpose of this study was to examine family satisfaction with care provided by nurse practitioners (NP) to nursing home (NH) residents with dementia. A survey was mailed to 239 family members of nursing home residents who died with dementia. One open-ended question was added to provide comment about the care provided by the NP. A total of 131 surveys were returned (response rate 55%). The study revealed that 98% of family members agreed that they were satisfied with the end-of-life care provided by the NP. Survey responses were used to analyze the associations of communication, comfort, and satisfaction with NPs to total satisfaction with end-of-life care. Pearson’s correlations demonstrated that overall satisfaction was significantly associated with NP–family communication, resident comfort, and satisfaction with NP care. Findings suggested that NPs using a model of care that emphasizes advance care planning, communication, and comfort results in high satisfaction of family members.

Suggested Citation

  • Linda M. Liu & A. J. Guarino & Ruth Palan Lopez, 2012. "Family Satisfaction With Care Provided by Nurse Practitioners to Nursing Home Residents With Dementia at the End of Life," Clinical Nursing Research, , vol. 21(3), pages 350-367, August.
    • Handle: RePEc:sae:clnure:v:21:y:2012:i:3:p:350-367
    DOI: 10.1177/1054773811431883
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    References listed on IDEAS

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    1. Sitzia, John & Wood, Neil, 1997. "Patient satisfaction: A review of issues and concepts," Social Science & Medicine, Elsevier, vol. 45(12), pages 1829-1843, December.
    2. Kane, R.L. & Garrard, J. & Skay, C.L. & Radosevich, D.M. & Buchanan, J.L. & McDermott, S.M. & Arnold, S.B. & Kepferle, L., 1989. "Effects of a geriatric nurse practitioner on process and outcome of nursing home care," American Journal of Public Health, American Public Health Association, vol. 79(9), pages 1271-1277.
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