IDEAS home Printed from https://ideas.repec.org/a/sae/ausman/v27y2002i1_supplp11-20.html
   My bibliography  Save this article

Studies of Cognition and Emotion in Organisations: Attribution, Affective Events, Emotional Intelligence and Perception of Emotion

Author

Listed:
  • Neal M. Ashkanasy

    (UQ Business School, The University of Queensland, Brisbane, Qld, 4072.)

Abstract

This article details the author's attempts to improve understanding of organisational behaviour through investigation of the cognitive and affective processes that underlie attitudes and behaviour. To this end, the paper describes the author's earlier work on the attribution theory of leadership and, more recently, in three areas of emotion research: affective events theory, emotional intelligence, and the effect of supervisors' facial expression on employees' perceptions of leader-member exchange quality. The paper summarises the author's research on these topics, shows how they have contributed to furthering our understanding of organisational behaviour, suggests where research in these areas are going, and draws some conclusions for management practice.

Suggested Citation

  • Neal M. Ashkanasy, 2002. "Studies of Cognition and Emotion in Organisations: Attribution, Affective Events, Emotional Intelligence and Perception of Emotion," Australian Journal of Management, Australian School of Business, vol. 27(1_suppl), pages 11-20, June.
    • Handle: RePEc:sae:ausman:v:27:y:2002:i:1_suppl:p:11-20
    DOI: 10.1177/031289620202701S02
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/031289620202701S02
    Download Restriction: no
    File URL: https://libkey.io/10.1177/031289620202701S02?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Weiss, Howard M. & Nicholas, Jeffrey P. & Daus, Catherine S., 1999. "An Examination of the Joint Effects of Affective Experiences and Job Beliefs on Job Satisfaction and Variations in Affective Experiences over Time," Organizational Behavior and Human Decision Processes, Elsevier, vol. 78(1), pages 1-24, April.
    2. Ashkanasy, Neal M. & Gallois, Cynthia, 1994. "Leader Attributions and Evaluations: Effects of Locus of Control, Supervisory Control, and Task Control," Organizational Behavior and Human Decision Processes, Elsevier, vol. 59(1), pages 27-50, July.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Gómez-Ruiz, Laura & Naranjo-Gil, David, 2016. "El uso interactivo de la información de control y las respuestas emocionales de los empleados," Revista de Contabilidad - Spanish Accounting Review, Elsevier, vol. 19(1), pages 102-110.
    2. Elaine O'Brien & Carol Linehan, 2014. "A Balancing Act: Emotional Challenges in the HR Role," Journal of Management Studies, Wiley Blackwell, vol. 51(8), pages 1257-1285, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Jun Huang & Gengxuan Guo & Dingping Tang & Tianyuan Liu & Liang Tan, 2019. "An Eye for an Eye? Third Parties’ Silence Reactions to Peer Abusive Supervision: The Mediating Role of Workplace Anxiety, and the Moderating Role of Core Self-Evaluation," IJERPH, MDPI, vol. 16(24), pages 1-18, December.
    2. Elfenbein, Hillary Anger, 2007. "Emotion in Organizations: A Review in Stages," Institute for Research on Labor and Employment, Working Paper Series qt2bn0n9mv, Institute of Industrial Relations, UC Berkeley.
    3. Majid Ghasemy & Isabel Maria Rosa-Díaz & James Eric Gaskin, 2021. "The Roles of Supervisory Support and Involvement in Influencing Scientists’ Job Satisfaction to Ensure the Achievement of SDGs in Academic Organizations," SAGE Open, , vol. 11(3), pages 21582440211, July.
    4. Bartłomiej Skowroński, 2023. "The Development and Validation of the Antisocial Preferences Scale," IJERPH, MDPI, vol. 20(3), pages 1-15, January.
    5. Abdul Hamid al Khalil, 2017. "Effects of Job Characteristics on Employee Satisfaction in the Public Radio Stations in Syria," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(9), pages 294-304, September.
    6. Sobis Iwona & Berg Frits van den & Vries Michiel S. de, 2012. "The Limits of Leadership," NISPAcee Journal of Public Administration and Policy, Sciendo, vol. 5(1), pages 131-154, July.
    7. Judge, Timothy A. & Larsen, Randy J., 2001. "Dispositional Affect and Job Satisfaction: A Review and Theoretical Extension," Organizational Behavior and Human Decision Processes, Elsevier, vol. 86(1), pages 67-98, September.
    8. Virginia Fernández-Pérez & Ana Montes-Merino & Lázaro Rodríguez-Ariza & Patricia Esther Alonso Galicia, 2019. "Emotional competencies and cognitive antecedents in shaping student’s entrepreneurial intention: the moderating role of entrepreneurship education," International Entrepreneurship and Management Journal, Springer, vol. 15(1), pages 281-305, March.
    9. Junbang Lan & Yina Mao & Kelly Z. Peng & Yong Wang, 2022. "The combined effects of positive and negative affect on job satisfaction and counterproductive work behavior," Asia Pacific Journal of Management, Springer, vol. 39(3), pages 1051-1069, September.
    10. Karen Winterich & Andrea Morales & Vikas Mittal, 2015. "Disgusted or Happy, It is not so Bad: Emotional Mini-Max in Unethical Judgments," Journal of Business Ethics, Springer, vol. 130(2), pages 343-360, August.
    11. Triana Fitriastuti & Pipiet Larasatie & Alex Vanderstraeten, 2021. "Please Like Me: Ingratiation as a Moderator of the Impact of the Perception of Organizational Politics on Job Satisfaction," IJERPH, MDPI, vol. 18(14), pages 1-15, July.
    12. Gong, Taeshik & Wang, Chen-Ya & Lee, Kangcheol, 2020. "The consequences of customer-oriented constructive deviance in luxury-hotel restaurants," Journal of Retailing and Consumer Services, Elsevier, vol. 57(C).
    13. Miner, Andrew G. & Glomb, Theresa M., 2010. "State mood, task performance, and behavior at work: A within-persons approach," Organizational Behavior and Human Decision Processes, Elsevier, vol. 112(1), pages 43-57, May.
    14. Hiroatsu Nohara & Michio Nitta, 2014. "Working Conditions, Satisfaction of Front-Line Agents and their Intent to quit or stay in French and Japanese Call Centers [Conditions de travail, satisfaction des teleoperateurs et leur intention ," Post-Print halshs-02924345, HAL.
    15. Mahmoud Al-dalahmeh & Ra’ed Masa’deh & Rana Khaled Abu Khalaf & Bader Yousef Obeidat, 2018. "The Effect of Employee Engagement on Organizational Performance Via the Mediating Role of Job Satisfaction: The Case of IT Employees in Jordanian Banking Sector," Modern Applied Science, Canadian Center of Science and Education, vol. 12(6), pages 1-17, June.
    16. Martinko, Mark J. & Moss, Sherry E. & Douglas, Scott C. & Borkowski, Nancy, 2007. "Anticipating the inevitable: When leader and member attribution styles clash," Organizational Behavior and Human Decision Processes, Elsevier, vol. 104(2), pages 158-174, November.
    17. Seth Kaplan & Joseph Luchman & Landon Mock, 2013. "General and Specific Question Sequence Effects in Satisfaction Surveys: Integrating Directional and Correlational Effects," Journal of Happiness Studies, Springer, vol. 14(5), pages 1443-1458, October.
    18. de Vries, R.E. & Roe, R.A. & Taillieu, T.C.B., 1997. "On charisma and need for leadership," WORC Paper 97.12.018/3, Tilburg University, Work and Organization Research Centre.
    19. Leon Zolotoy & Don O’Sullivan & Myeong-Gu Seo & Madhu Veeraraghavan, 2021. "Mood and Ethical Decision Making: Positive Affect and Corporate Philanthropy," Journal of Business Ethics, Springer, vol. 171(1), pages 189-208, June.
    20. Emiliano Sironi, 2019. "Job satisfaction as a determinant of employees’ optimal well-being in an instrumental variable approach," Quality & Quantity: International Journal of Methodology, Springer, vol. 53(4), pages 1721-1742, July.

    More about this item

    Keywords

    COGNITION; EMOTION; ATTRIBUTION;
    All these keywords.

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:ausman:v:27:y:2002:i:1_suppl:p:11-20. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: http://www.agsm.edu.au .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.