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Emotional Intelligence, Fear Based Silence And Trust To Manager: A Case Study

Author

Listed:
  • Özen Kutanis Rana

    (Sakarya University, Faculty of Management)

  • Ardiç Kadir

    (Sakarya University, Faculty of Management)

  • Uslu Osman

    (Sakarya University, Faculty of Management)

  • Karakiraz Ahmet

    (Sakarya University, Faculty of Management)

Abstract

In this study it is aimed to point out the interrelationships between emotional intelligence, trust to manager and fear based silence from the point of employees. A sample of 157 health personnel from different professions working in a dental clinic was included to the research. According to findings, there is a positive and significant relationship between employees’ emotional intelligence and their trust to manager. Also the negative insignificant relationship between emotional intelligence and fear based silence and the positive insignificant relationship between employees’ trust to manager and fear based silence were found. At the end of the study suggestions are made to the practitioners and future researchers. A part of this study was presented in 3rd Multidisciplinary Academic Conference in Prague 2014.

Suggested Citation

  • Özen Kutanis Rana & Ardiç Kadir & Uslu Osman & Karakiraz Ahmet, 2014. "Emotional Intelligence, Fear Based Silence And Trust To Manager: A Case Study," Polish Journal of Management Studies, Czestochowa Technical University, Department of Management, vol. 10(2), pages 133-142, December.
    • Handle: RePEc:pcz:journl:v:10:y:2014:i:2:p:133-142
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    References listed on IDEAS

    as
    1. Linn Van Dyne & Soon Ang & Isabel C. Botero, 2003. "Conceptualizing Employee Silence and Employee Voice as Multidimensional Constructs," Journal of Management Studies, Wiley Blackwell, vol. 40(6), pages 1359-1392, September.
    2. Larisa Gradolea & Denisa Cotirlea, 2011. "Issues Concerning The Interferences And Similarities Between Management, Emotional Intelligence And Leadership," Polish Journal of Management Studies, Czestochowa Technical University, Department of Management, vol. 4(1), pages 1-238, September.
    3. Frances J. Milliken & Elizabeth W. Morrison & Patricia F. Hewlin, 2003. "An Exploratory Study of Employee Silence: Issues that Employees Don’t Communicate Upward and Why," Journal of Management Studies, Wiley Blackwell, vol. 40(6), pages 1453-1476, September.
    4. Jordan, Peter J & Lawrence, Sandra A, 2009. "Emotional intelligence in teams: Development and initial validation of the short version of the Workgroup Emotional Intelligence Profile (WEIP-S)," Journal of Management & Organization, Cambridge University Press, vol. 15(4), pages 452-469, September.
    5. Susan Tee Suan Chin & R. N. Anantharaman & David Yoon Kin Tong, 2011. "Emotional Intelligence and Organisational Citizenship Behaviour of Manufacturing Sector Employees: An Analysis," Management, University of Primorska, Faculty of Management Koper, vol. 6(2), pages 107-125.
    Full references (including those not matched with items on IDEAS)

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