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Evaluation of Public Service Motivation: A Case Study of Hefei Public Sector Organizations

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  • Sadiq

Abstract

This paper highlights the effects of ¡®Public Service Motivation¡¯ (PSM) in public sector organizations. This research explores the relationship between employees¡¯ motivation (intrinsic expectation & extrinsic expectation), goal clarity and employees¡¯ participation with ¡®Public Service Motivation¡¯ (PSM). A questionnaire was used in this research to conduct a survey. About 70% response rate was generated out of 300 employees located in different public sector organizations of Hefei city of Anhui province in P.R.China, including health, education and High-Tech firms. The Scope of this study is delimited to the public sector organizations of Hefei City China. The result shows that there is a strong positively significant relationship of employees¡¯ motivation, participation, and goal clarity with ¡®Public Service Motivation¡¯ (PSM), which can be further strengthened by innovative organizational culture.

Suggested Citation

  • Sadiq, 2018. "Evaluation of Public Service Motivation: A Case Study of Hefei Public Sector Organizations," Business and Economic Research, Macrothink Institute, vol. 8(1), pages 186-197, March.
    • Handle: RePEc:mth:ber888:v:8:y:2018:i:1:p:186-197
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    References listed on IDEAS

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    More about this item

    Keywords

    ¡®Public Service Motivation¡¯ (PSM); Employees Motivation; Extrinsic Motivation; Intrinsic Motivation; Organizational Culture; Employees Empowerment; Goal Clarity; Public Sector Institutions/Organizations.;
    All these keywords.

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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