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Corporate Social Responsibility and Its Reporting From a Management Control System Perspective

Author

Listed:
  • Edward T. Vieira, Jr.

    (Simmons University, usa)

  • Susan Grantham

    (University of Hartford, usa)

  • Susan D. Sampson

    (Simmons University, usa)

Abstract

Corporate social responsibility (CSR) is a response to stakeholder concerns and signals organisational legitimacy. We propose csr reporting from a comprehensive and integrated management control system perspective. Reporting parameters start with stated people, planet, and profit goals supported by objectives achieved through legal, ethical/moral, economic, and giving practices. Objectives are measured, assessed, and reported through key performance indicators. These objectives are quantified, sufficiently specific, have a timeline, and identify targeted stakeholder group(s). CSR strategy and its reporting are consistent with organisational mission, values, and strategy. CSR, like most business processes, is a dynamic process occurring over time and adjusting to circumstances sometimes involving trade-offs. CSR reporting ideally reflects this process through providing context and visual depictions of goals, practices, and performance evaluation that demonstrate not only a single period in time, but also trends that may present a more complete picture of an organisation’s CSR performance. CSR reporting parameters are proposed.

Suggested Citation

  • Edward T. Vieira, Jr. & Susan Grantham & Susan D. Sampson, 2021. "Corporate Social Responsibility and Its Reporting From a Management Control System Perspective," Managing Global Transitions, University of Primorska, Faculty of Management Koper, vol. 19(2 (Summer), pages 127-144.
    • Handle: RePEc:mgt:youmgt:v:19:y:2021:i:2:p:127-144
    DOI: 10.26493/1854-6935.19.127-144
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    References listed on IDEAS

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    More about this item

    Keywords

    CSR disclosure; CSR reporting; CSR Management Control System; CSR performance evaluation;
    All these keywords.

    JEL classification:

    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing
    • M37 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Advertising
    • M30 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - General
    • M16 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - International Business Administration

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