IDEAS home Printed from https://ideas.repec.org/a/kap/jbuset/v95y2010i2p191-209.html
   My bibliography  Save this article

Trust and Fairness During Strategic Change Processes in Franchise Systems

Author

Listed:
  • Evelien Croonen

Abstract

No abstract is available for this item.

Suggested Citation

  • Evelien Croonen, 2010. "Trust and Fairness During Strategic Change Processes in Franchise Systems," Journal of Business Ethics, Springer, vol. 95(2), pages 191-209, August.
  • Handle: RePEc:kap:jbuset:v:95:y:2010:i:2:p:191-209
    DOI: 10.1007/s10551-009-0354-z
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1007/s10551-009-0354-z
    Download Restriction: Access to full text is restricted to subscribers.

    File URL: https://libkey.io/10.1007/s10551-009-0354-z?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. repec:bpj:jeehcn:v:8:y:1998:i:1:p:127-144:n:6 is not listed on IDEAS
    2. Cohen-Charash, Yochi & Spector, Paul E., 2001. "The Role of Justice in Organizations: A Meta-Analysis," Organizational Behavior and Human Decision Processes, Elsevier, vol. 86(2), pages 278-321, November.
    3. Gallini, Nancy T & Lutz, Nancy A, 1992. "Dual Distribution and Royalty Fees in Franchising," The Journal of Law, Economics, and Organization, Oxford University Press, vol. 8(3), pages 471-501, October.
    4. Parsa, H. G., 1999. "Interaction of Strategy Implementation and Power Perceptions in Franchise Systems: An Empirical Investigation," Journal of Business Research, Elsevier, vol. 45(2), pages 173-185, June.
    5. Bryan W. Husted & Robert Folger, 2004. "Fairness and Transaction Costs: The Contribution of Organizational Justice Theory to an Integrative Model of Economic Organization," Organization Science, INFORMS, vol. 15(6), pages 719-729, December.
    6. Christian Pfeifer, 2007. "The Perceived Fairness of Layoffs in Germany: Participation, Compensation, or Avoidance?," Journal of Business Ethics, Springer, vol. 74(1), pages 25-36, August.
    7. Olivier Cochet & Thomas Ehrmann, 2007. "Preliminary evidence on the appointment of institutional solutions to franchisor moral hazard-the case of franchisee councils," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 28(1), pages 41-55.
    8. Scott Sonenshein, 2009. "Emergence of Ethical Issues During Strategic Change Implementation," Organization Science, INFORMS, vol. 20(1), pages 223-239, February.
    9. Jouvenel Bertrand de, 1998. "De La Justice," Journal des Economistes et des Etudes Humaines, De Gruyter, vol. 8(1), pages 1-18, March.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Odile Chanut & Gilles Paché, 2011. "Franchise relationships: tacit expectations, great expectations," Post-Print hal-01773114, HAL.
    2. Griessmair, Michele & Hussain, Dildar & Windsperger, Josef, 2014. "Trust and the tendency towards multi-unit franchising: A relational governance view," Journal of Business Research, Elsevier, vol. 67(11), pages 2337-2345.
    3. Perrigot, Rozenn & López-Fernández, Begoña & Basset, Guy, 2021. "Conflict management capabilities in franchising," Journal of Retailing and Consumer Services, Elsevier, vol. 63(C).
    4. Rozenn Perrigot & Begoña López-Fernández & Guy Basset & Olivier Herrbach, 2020. "Resale pricing as part of franchisor know-how," Post-Print halshs-02566446, HAL.
    5. George Hendrikse & Patrick Hippmann & Josef Windsperger, 2015. "Trust, transaction costs and contractual incompleteness in franchising," Small Business Economics, Springer, vol. 44(4), pages 867-888, April.
    6. Marilyn Giroux & Jungkeun Kim & Jacob C. Lee & Jongwon Park, 2022. "Artificial Intelligence and Declined Guilt: Retailing Morality Comparison Between Human and AI," Journal of Business Ethics, Springer, vol. 178(4), pages 1027-1041, July.
    7. Perrigot, Rozenn & López-Fernández, Begoña & Basset, Guy, 2020. "“Conflict-performance assumption†or “performance-conflict assumption†: Insights from franchising," Journal of Retailing and Consumer Services, Elsevier, vol. 55(C).
    8. Lim Sanny & Edi Abdurachman & Boto Simatupang & Pantri Heriyati, 2017. "Franchising Performance from Franchisee Perspective: Case in Education Franchising in Indonesia," Global Business Review, International Management Institute, vol. 18(3), pages 605-616, June.
    9. Ambreen Malik & Muhammad Naseer Akhtar & Usman Talat & Kirk Chang, 2019. "Transformational Changes and Sustainability: From the Perspective of Identity, Trust, Commitment, and Withdrawal," Sustainability, MDPI, vol. 11(11), pages 1-21, June.
    10. Shaikh, Ateeque, 2016. "Conceptualizing fairness in franchisor–franchisee relationship: Dimensions, definitions and preliminary construction of scale," Journal of Retailing and Consumer Services, Elsevier, vol. 28(C), pages 28-35.
    11. Anant Deshpande & David Tsai, 2021. "Managing a Mission-driven Franchise Organization: An Empirical Investigation of Organizational Practice and Individual Outcomes," Global Business Review, International Management Institute, vol. 22(2), pages 311-347, April.
    12. Constantinos Choromides, 2021. "Leading change in Financial Service Organisations: An Exploration of Employees’ Perceptions of Management of Change Using an Organisational Justice Framework," SPOUDAI Journal of Economics and Business, SPOUDAI Journal of Economics and Business, University of Piraeus, vol. 71(3-4), pages 67-97, July-Dece.
    13. Odile Chanut & Gilles Paché, 2011. "Psychological contract: understanding and prolonging a franchise relationship [Le contrat psychologique : comprendre et pérenniser une relation de franchise]," Post-Print hal-01757078, HAL.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Natàlia Cugueró-Escofet & Marion Fortin, 2014. "One Justice or Two? A Model of Reconciliation of Normative Justice Theories and Empirical Research on Organizational Justice," Journal of Business Ethics, Springer, vol. 124(3), pages 435-451, October.
    2. Döring, Matthias, 2020. "“Explain, but make no Excuses”: Service Recovery after Public Service Failures," SocArXiv txmdy, Center for Open Science.
    3. Huo, Baofeng & Wang, Zhiqiang & Tian, Yu, 2016. "The impact of justice on collaborative and opportunistic behaviors in supply chain relationships," International Journal of Production Economics, Elsevier, vol. 177(C), pages 12-23.
    4. Thomas Ehrmann & Julian Dormann, 2008. "Inter-Organisationale Ausgestaltung der Entscheidungszentralisierung und produktive Effizienz: Eine empirische Analyse am Beispiel des Franchising," Schmalenbach Journal of Business Research, Springer, vol. 60(4), pages 326-354, June.
    5. Chenot, David & Boutakidis, Ioakim & Benton, Amy D., 2014. "Equity and fairness perceptions in the child welfare workforce," Children and Youth Services Review, Elsevier, vol. 44(C), pages 400-406.
    6. Visschers, Vivianne H.M. & Siegrist, Michael, 2012. "Fair play in energy policy decisions: Procedural fairness, outcome fairness and acceptance of the decision to rebuild nuclear power plants," Energy Policy, Elsevier, vol. 46(C), pages 292-300.
    7. Amy R. Ward & Mor Armony, 2013. "Blind Fair Routing in Large-Scale Service Systems with Heterogeneous Customers and Servers," Operations Research, INFORMS, vol. 61(1), pages 228-243, February.
    8. Maarten Hillebrandt, 2017. "Transparency as a Platform for Institutional Politics: The Case of the Council of the European Union," Politics and Governance, Cogitatio Press, vol. 5(3), pages 62-74.
    9. Amar Fall & Fatéma Safy-Godineau & David Carassus, 2018. "Perceptions de justice organisationnelle dans les collectivités locales : quels impacts sur le bien-être psychologique au travail et sur l’intention de quitter des agents ?," Post-Print hal-02142237, HAL.
    10. Pascale Amans & Sylvie Rascol-Boutard, 2006. "Controlling Complex Organizations on the Basis of an Operational Performance Measure," Post-Print hal-01659071, HAL.
    11. Calderon Monge, María Esther & Huerta, Pilar Angelica, 2015. "Lucro líquido do franqueado: um sinal para a escolha de franquia em época de crise," RAE - Revista de Administração de Empresas, FGV-EAESP Escola de Administração de Empresas de São Paulo (Brazil), vol. 55(6), November.
    12. Etienne Pfister & Bruno Deffains & Myriam Doriat-Duban & Stéphane Saussier, 2006. "Institutions and contracts: Franchising," European Journal of Law and Economics, Springer, vol. 21(1), pages 53-78, January.
    13. Norbäck, Pehr-Johan & Persson, Lars & Svensson, Roger, 2017. "Verifying High Quality: Entry for Sale," Working Paper Series 1186, Research Institute of Industrial Economics.
    14. Csaba VARGA, 2011. "MEETING POINTS BETWEEN THE TRADITIONS OF ENGLISH–AMERICAN COMMON LAW AND CONTINENTAL-FRENCH CIVIL LAW. Developments and the experience of postmodernity in Canada," Curentul Juridic, The Juridical Current, Le Courant Juridique, Petru Maior University, Faculty of Economics Law and Administrative Sciences and Pro Iure Foundation, vol. 44, pages 24-47, March.
    15. Thuy-Van Tran & Sinikka Lepistö & Janne Järvinen, 2021. "The relationship between subjectivity in managerial performance evaluation and the three dimensions of justice perception," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 32(3), pages 369-399, September.
    16. Alpenberg, Jan & Paul Scarbrough, D., 2018. "Trust and control in changing production environments," Journal of Business Research, Elsevier, vol. 88(C), pages 527-534.
    17. Dodgson, Mary Kate & Agoglia, Christopher P. & Bennett, G. Bradley, 2021. "The influence of relationship partners on client managers’ negotiation positions," Accounting, Organizations and Society, Elsevier, vol. 92(C).
    18. Pujol-Cols, Lucas J. & Lazzaro-Salazar, Mariana, 2018. "Psychosocial risks and job satisfaction in argentinian scholars: exploring the moderating role of work engagement," Nülan. Deposited Documents 2966, Universidad Nacional de Mar del Plata, Facultad de Ciencias Económicas y Sociales, Centro de Documentación.
    19. Stephanie Hastings & Joan Finegan, 2011. "The Role of Ethical Ideology in Reactions to Injustice," Journal of Business Ethics, Springer, vol. 100(4), pages 689-703, June.
    20. Hakan Yalçın & Yeliz Yalçın, 2022. "A Meta Analysis of the Relationship between Organizational Justice and Job Satisfaction: The Case of Turkey," Istanbul Business Research, Istanbul University Business School, vol. 51(2), pages 417-432, November.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:kap:jbuset:v:95:y:2010:i:2:p:191-209. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.