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Mind the Gap: Citizens’ and Companies’ Views of Business Culture in Croatia

Author

Listed:
  • Jelena Budak

    (The Institute of Economics, Zagreb, Croatia)

  • Edo Rajh

    (The Institute of Economics, Zagreb, Croatia)

  • Paul Stubbs

    (The Institute of Economics, Zagreb, Croatia)

Abstract

This paper is an investigation of the various aspects of business culture in Croatia. The existing literature is focused mainly on the significance of cross-country cultural differences in doing business, whereas this research explores the specifics of the national business culture from a different angle. Using original survey data, it provides comparative insights into how Croatian citizens and companies assess business culture. The main research questions were whether there is a common understanding of business culture and whether there are differences in assigning importance to 16 elements of business culture between citizens and the business sector. We have further analyzed how respondent companies evaluate their business culture performance compared to the rest of the business community. The results of the survey enable us to derive policy recommendations for the business sector as well as for policy-makers in improving the business culture in Croatia.

Suggested Citation

  • Jelena Budak & Edo Rajh & Paul Stubbs, 2013. "Mind the Gap: Citizens’ and Companies’ Views of Business Culture in Croatia," Croatian Economic Survey, The Institute of Economics, Zagreb, vol. 15(1), pages 89-114, April.
    • Handle: RePEc:iez:survey:ces-v15_04-2013_budak-rajh-stubbs
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    File URL: http://hrcak.srce.hr/file/147831
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    References listed on IDEAS

    as
    1. World Bank, 2013. "The World Bank Annual Report 2013," World Bank Publications - Books, The World Bank Group, number 16091, December.
    2. Lauretta Conklin Frederking, 2004. "A cross-national study of culture, organization and entrepreneurship in three neighbourhoods," Entrepreneurship & Regional Development, Taylor & Francis Journals, vol. 16(3), pages 197-215, May.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    business culture; public perceptions; business opinion survey; Croatia;
    All these keywords.

    JEL classification:

    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • D21 - Microeconomics - - Production and Organizations - - - Firm Behavior: Theory
    • D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights

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