IDEAS home Printed from https://ideas.repec.org/a/gam/jtourh/v3y2022i2p30-495d822257.html
   My bibliography  Save this article

Inclusive Tourism: Assessing the Accessibility of Lisbon as a Tourist Destination

Author

Listed:
  • Sandra Rebelo

    (Department of Tourism, University of Lusófona, 1749-024 Lisbon, Portugal)

  • Mafalda Patuleia

    (The Transdisciplinary Research Center of Innovation & Entrepreneurship Ecosystems (TRIE), Universidade Lusófona, 1749-024 Lisbon, Portugal)

  • Álvaro Dias

    (The Transdisciplinary Research Center of Innovation & Entrepreneurship Ecosystems (TRIE), Universidade Lusófona, 1749-024 Lisbon, Portugal
    ISCTE-IUL, 1649-026 Lisboa, Portugal)

Abstract

Full accessibility to people with reduced mobility, applied to tourism, is difficult to achieve and should not be seen in an absolute way, but as a concern to make tourism services more accessible and focused on the specific and individual needs of people as tourists. National and regional entities should adopt good practices to build a tourism of all, for all. The Delphi method was used in order to verify the accessibility and attractiveness of the city of Lisbon as a tourist destination by addressing the following objectives: to analyse the competitiveness of a destination for people with reduced mobility, to analyse if Lisbon is attractive and inclusive, considering its infrastructures, services, hospitality, tourist attractions and accessibility. The results obtained in the study show that Lisbon’s factors and resources are increasingly accessible to people with reduced mobility. Our findings reveal that entertainment, general and tourism infrastructures, accommodation, the various activities and cultural resources and the quality of services present greater accessibility for people with reduced mobility. The factors with less importance were: marketing of a destination, accessibilities, and natural resources.

Suggested Citation

  • Sandra Rebelo & Mafalda Patuleia & Álvaro Dias, 2022. "Inclusive Tourism: Assessing the Accessibility of Lisbon as a Tourist Destination," Tourism and Hospitality, MDPI, vol. 3(2), pages 1-30, May.
    • Handle: RePEc:gam:jtourh:v:3:y:2022:i:2:p:30-495:d:822257
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2673-5768/3/2/30/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2673-5768/3/2/30/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Winters, L. Alan, 2014. "Globalization, Infrastructure, and Inclusive Growth," ADBI Working Papers 464, Asian Development Bank Institute.
    2. Vitor Pereira & Graça Miranda Silva & Álvaro Dias, 2021. "Sustainability Practices in Hospitality: Case Study of a Luxury Hotel in Arrábida Natural Park," Sustainability, MDPI, vol. 13(6), pages 1-21, March.
    3. World Commission on Environment and Development,, 1987. "Our Common Future," OUP Catalogue, Oxford University Press, number 9780192820808.
    4. Konstantakopoulou, Ioanna, 2022. "Does health quality affect tourism? Evidence from system GMM estimates," Economic Analysis and Policy, Elsevier, vol. 73(C), pages 425-440.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Maria de Lurdes Calisto & Jorge Umbelino & Ana Gonçalves & Cláudia Viegas, 2021. "Environmental Sustainability Strategies for Smaller Companies in the Hotel Industry: Doing the Right Thing or Doing Things Right?," Sustainability, MDPI, vol. 13(18), pages 1-19, September.
    2. Soad Abokhamis Mousavi, 2022. "Sustainable Hotel Building Local Assessment Model: A Case of Northern Cyprus," Sustainability, MDPI, vol. 14(19), pages 1-21, October.
    3. CHEN, Helen S.Y., 2020. "Designing Sustainable Humanitarian Supply Chains," OSF Preprints m82ar, Center for Open Science.
    4. Denise Ravet, 2011. "Lean production: the link between supply chain and sustainable development in an international environment," Post-Print hal-00691666, HAL.
    5. Mara Del Baldo, 2012. "Corporate social responsibility and corporate governance in Italian SMEs: the experience of some “spirited businesses”," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 16(1), pages 1-36, February.
    6. Michael Howes & Liana Wortley & Ruth Potts & Aysin Dedekorkut-Howes & Silvia Serrao-Neumann & Julie Davidson & Timothy Smith & Patrick Nunn, 2017. "Environmental Sustainability: A Case of Policy Implementation Failure?," Sustainability, MDPI, vol. 9(2), pages 1-17, January.
    7. Parnphumeesup, Piya & Kerr, Sandy A., 2011. "Stakeholder preferences towards the sustainable development of CDM projects: Lessons from biomass (rice husk) CDM project in Thailand," Energy Policy, Elsevier, vol. 39(6), pages 3591-3601, June.
    8. Chin-Shan Lu & Kuo-Chung Shang & Chi-Chang Lin, 2016. "Examining sustainability performance at ports: port managers’ perspectives on developing sustainable supply chains," Maritime Policy & Management, Taylor & Francis Journals, vol. 43(8), pages 909-927, November.
    9. Kebede, Yohannes, 1993. "The Limits to Common Resource Management: The Bypassed Commons or Commons without Tragedy," MPRA Paper 662, University Library of Munich, Germany, revised 01 May 1993.
    10. John Stanley & Janet Stanley, 2023. "Improving Appraisal Methodology for Land Use Transport Measures to Reduce Risk of Social Exclusion," Sustainability, MDPI, vol. 15(15), pages 1-18, August.
    11. Nora Mzavanadze, 2009. "Building A Framework For National Sustainable Development Assessment And Application For Lithuania: Sustainability In Transition," Journal of Environmental Assessment Policy and Management (JEAPM), World Scientific Publishing Co. Pte. Ltd., vol. 11(01), pages 97-130.
    12. Pishchulov, Grigory & Trautrims, Alexander & Chesney, Thomas & Gold, Stefan & Schwab, Leila, 2019. "The Voting Analytic Hierarchy Process revisited: A revised method with application to sustainable supplier selection," International Journal of Production Economics, Elsevier, vol. 211(C), pages 166-179.
    13. Isin Ceti̇n, 2017. "Accounting Requirements And Records On Bank Subscribed Capital Compliance With European Directives," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 1, pages 52-68, February.
    14. Jean-Michel Sahuta & Sandrine Boulerne & Medhi Mili & Frédéric Teulon, 2014. "What Relation Exists Between Corporate Social Responsibility (Csr) And Longevity Of Firms?," Working Papers 2014-248, Department of Research, Ipag Business School.
    15. Alba Rocio Gutierrez Garzon & Pete Bettinger & Jacek Siry & Bin Mei & Jesse Abrams, 2019. "The Terms Foresters and Planners in the United States Use to Infer Sustainability in Forest Management Plans: A Survey Analysis," Sustainability, MDPI, vol. 12(1), pages 1-20, December.
    16. Shehu Folaranmi Gbolahan Yusuf & Oluwabunmi Oluwaseun Popoola & Lindokhule Gwala & Thinandavha Nesengani, 2021. "Promoting University–Community Alliances in the Experiential Learning Activities of Agricultural Extension Postgraduate Students at the University of Fort Hare, South Africa," Sustainability, MDPI, vol. 13(18), pages 1-18, September.
    17. Filipa Correia & Philipp Erfruth & Julie Bryhn, 2018. "The 2030 Agenda: The roadmap to GlobALLizaton," Working Papers 156, United Nations, Department of Economics and Social Affairs.
    18. Choy Yee Keong, 2005. "Sustainable Development—An Institutional Enclave (with Special Reference to the Bakun Dam–Induced Development Strategy in Malaysia)," Journal of Economic Issues, Taylor & Francis Journals, vol. 39(4), pages 951-971, December.
    19. Anthony Bennett, 1998. "Sustainable public/private partnerships for public service delivery," Natural Resources Forum, Blackwell Publishing, vol. 22(3), pages 193-199, August.
    20. Smith, Joyotee & Scherr, Sara J., 2003. "Capturing the Value of Forest Carbon for Local Livelihoods," World Development, Elsevier, vol. 31(12), pages 2143-2160, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jtourh:v:3:y:2022:i:2:p:30-495:d:822257. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.