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Exploring the Features of Sustainable Urban Form and the Factors that Provoke Shoppers towards Shopping Malls

Author

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  • Haoying Han

    (Institute of Urban and Rural Planning Theory and Technology, College of Civil Engineering and Architecture, Zijingang Campus, Zhejiang University, Hangzhou 31058, China)

  • Noman Sahito

    (Institute of Urban and Rural Planning Theory and Technology, College of Civil Engineering and Architecture, Zijingang Campus, Zhejiang University, Hangzhou 31058, China
    Department of City & Regional Planning, Mehran University of Engineering & Technology, Jamshoro 76062, Pakistan)

  • Thuy Van Thi Nguyen

    (Institute of Urban and Rural Planning Theory and Technology, College of Civil Engineering and Architecture, Zijingang Campus, Zhejiang University, Hangzhou 31058, China
    Department of Architecture, Danang Architecture University, Da Nang 550000, Vietnam)

  • Jinsoo Hwang

    (The College of Hospitality and Tourism Management, Sejong University, 98 Gunja-Dong, Gwanjin-Gu, Seoul 143-747, Korea)

  • Muhammad Asif

    (School of Public Affairs, Zijingang Campus, Zhejiang University, Hangzhou 310058, China)

Abstract

This study examined various features of urban form, which promote sustainable development and provoke shoppers toward shopping malls. A field survey was conducted in shopping malls at Hangzhou, which is the capital city of the Zhejiang province, China. Structural equation modeling and a confirmatory factor analysis were used to measure the hypotheses. The results of this study showed that the built environment and entertainment completely mediated the relationship between ambiance and consumption, and they have a positive impact on the environment and shoppers. The built environment and entertainment are viewed as essential elements of physical and social sustainability. Real estate developers, urban planners, and shopping mall managers should consider the design features of urban form to meet sustainable development goals and to attract more shoppers. Testing these relationships via a mediating method is a novel contribution to the study of shopping malls.

Suggested Citation

  • Haoying Han & Noman Sahito & Thuy Van Thi Nguyen & Jinsoo Hwang & Muhammad Asif, 2019. "Exploring the Features of Sustainable Urban Form and the Factors that Provoke Shoppers towards Shopping Malls," Sustainability, MDPI, vol. 11(17), pages 1-20, September.
    • Handle: RePEc:gam:jsusta:v:11:y:2019:i:17:p:4798-:d:263524
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    Cited by:

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    6. Noman Sahito & Haoying Han & Thuy Van Thi Nguyen & Insin Kim & Jinsoo Hwang & Arif Jameel, 2020. "Examining the Quasi-Public Spaces in Commercial Complexes," Sustainability, MDPI, vol. 12(5), pages 1-16, February.
    7. Jinsoo Hwang & Jinkyung Jenny Kim & Jenni Soo-Hee Lee & Noman Sahito, 2020. "How to Form Wellbeing Perception and Its Outcomes in the Context of Elderly Tourism: Moderating Role of Tour Guide Services," IJERPH, MDPI, vol. 17(3), pages 1-16, February.
    8. Haoying Han & Thuy Van T. Nguyen & Noman Sahito, 2019. "Sidewalk Zoom-In: A Spatial–Temporal Negotiation and Self-Organization within a Sociable Space," Sustainability, MDPI, vol. 11(22), pages 1-15, November.
    9. Sepideh Baghaee & Saeed Nosratabadi & Farshid Aram & Amir Mosavi, 2021. "Driving Factors Behind the Social Role of Retail Centers on Recreational Activities," Papers 2104.02544, arXiv.org.
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    12. Abid Hussain & Mingxing Li & Shahida Kanwel & Muhammad Asif & Arif Jameel & Jinsoo Hwang, 2023. "Impact of Tourism Satisfaction and Service Quality on Destination Loyalty: A Structural Equation Modeling Approach concerning China Resort Hotels," Sustainability, MDPI, vol. 15(9), pages 1-15, May.
    13. Faiza Manzoor & Longbao Wei & Abid Hussain & Muhammad Asif & Syed Irshad Ali Shah, 2019. "Patient Satisfaction with Health Care Services; An Application of Physician’s Behavior as a Moderator," IJERPH, MDPI, vol. 16(18), pages 1-16, September.
    14. Ogechi Adeola & Isaiah Adisa & Adenike Moradeyo & Oserere Ibelegbu, 2023. "Mall Environment and Mall Value as Antecedents of Customer Loyalty in Shopping Malls: Evidence from Sub-Saharan Africa," Sustainability, MDPI, vol. 15(4), pages 1-14, February.
    15. Miglė Černikovaitė & Žaneta Karazijienė & Lina Bivainienė & Valdas Dambrava, 2021. "Assessing Customer Preferences for Shopping Centers: Effects of Functional and Communication Factors," Sustainability, MDPI, vol. 13(6), pages 1-17, March.
    16. Shahida Kanwel & Zhou Lingqiang & Muhammad Asif & Jinsoo Hwang & Abid Hussain & Arif Jameel, 2019. "The Influence of Destination Image on Tourist Loyalty and Intention to Visit: Testing a Multiple Mediation Approach," Sustainability, MDPI, vol. 11(22), pages 1-19, November.
    17. Gangwei Cai & Lei Xu & Weijun Gao & Yan Hong & Xiaoyu Ying & Yan Wang & Fanyue Qian, 2020. "The Positive Impacts of Exhibition-Driven Tourism on Sustainable Tourism, Economics, and Population: The Case of the Echigo–Tsumari Art Triennale in Japan," IJERPH, MDPI, vol. 17(5), pages 1-24, February.
    18. Muhammad Asif & Muhammad Ali Hussain & Shazia Humayun & Muhammad Awais & Mingxing Li, 2023. "Investigating the Role of Ethical Leadership on Employee Innovativeness through Bottom-Up Job Redesigning: Self-Leadership as a Catalyst," Sustainability, MDPI, vol. 15(9), pages 1-12, April.
    19. Sungkyun Lee, 2022. "A Study on the Changing Architectural Properties of Mixed-Use Commercial Complexes in Seoul, Korea," Sustainability, MDPI, vol. 14(5), pages 1-14, February.
    20. Jinsoo Hwang & Muhammad Asif & Kwang-Woo Lee, 2020. "Relationships among Country Image, Tour Motivations, Tour Quality, Tour Satisfaction, and Attitudinal Loyalty: The Case of Chinese Travelers to Korea," Sustainability, MDPI, vol. 12(8), pages 1-19, April.
    21. Thuy Van T. Nguyen & Haoying Han & Noman Sahito, 2019. "Role of Urban Public Space and the Surrounding Environment in Promoting Sustainable Development from the Lens of Social Media," Sustainability, MDPI, vol. 11(21), pages 1-15, October.

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