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Mall atmospherics: the interaction effects of the mall environment on shopping behavior

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  • Michon, Richard
  • Chebat, Jean-Charles
  • Turley, L. W.
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    File URL: http://www.sciencedirect.com/science/article/B6V7S-4BDM45S-1/2/1443546265cb393d4ae0943b316ddf84
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    Bibliographic Info

    Article provided by Elsevier in its journal Journal of Business Research.

    Volume (Year): 58 (2005)
    Issue (Month): 5 (May)
    Pages: 576-583

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    Handle: RePEc:eee:jbrese:v:58:y:2005:i:5:p:576-583

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    Web page: http://www.elsevier.com/locate/jbusres

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    References

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    1. Morrin, Maureen & Ratneshwar, S., 2000. "The Impact of Ambient Scent on Evaluation, Attention, and Memory for Familiar and Unfamiliar Brands," Journal of Business Research, Elsevier, vol. 49(2), pages 157-165, August.
    2. Turley, L. W. & Milliman, Ronald E., 2000. "Atmospheric Effects on Shopping Behavior: A Review of the Experimental Evidence," Journal of Business Research, Elsevier, vol. 49(2), pages 193-211, August.
    3. Ke-Hai Yuan & Peter Bentler, 2002. "On normal theory based inference for multilevel models with distributional violations," Psychometrika, Springer, vol. 67(4), pages 539-561, December.
    4. Hui, Michael K & Bateson, John E G, 1991. " Perceived Control and the Effects of Crowding and Consumer Choice on the Service Experience," Journal of Consumer Research, University of Chicago Press, vol. 18(2), pages 174-84, September.
    5. Mano, Haim, 1992. "Judgments under distress: Assessing the role of unpleasantness and arousal in judgment formation," Organizational Behavior and Human Decision Processes, Elsevier, vol. 52(2), pages 216-245, July.
    6. Macinnis, Deborah J & Park, C Whan, 1991. " The Differential Role of Characteristics of Music on High- and Low-Involvement Consumers' Processing of Ads," Journal of Consumer Research, University of Chicago Press, vol. 18(2), pages 161-73, September.
    7. Babin, Barry J. & Hardesty, David M. & Suter, Tracy A., 2003. "Color and shopping intentions: The intervening effect of price fairness and perceived affect," Journal of Business Research, Elsevier, vol. 56(7), pages 541-551, July.
    8. Chebat, Jean-Charles & Michon, Richard, 2003. "Impact of ambient odors on mall shoppers' emotions, cognition, and spending: A test of competitive causal theories," Journal of Business Research, Elsevier, vol. 56(7), pages 529-539, July.
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    Cited by:
    1. Kevin Bradford & Debra Desrochers, 2009. "The Use of Scents to Influence Consumers: The Sense of Using Scents to Make Cents," Journal of Business Ethics, Springer, vol. 90(2), pages 141-153, November.
    2. OLAHUT Meda Roxana & PLAIAS Ioan, 2013. "The Effects Of Ambient Scent On Consumer Behavior: A Review Of The Literature," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 1(1), pages 1797-1806, July.
    3. Breazeale, Michael & Ponder, Nicole, 2013. "Get the picture? Visual servicescapes and self-image congruity," Journal of Business Research, Elsevier, vol. 66(7), pages 839-846.
    4. Chebat, Jean-Charles & Sirgy, M. Joseph & Grzeskowiak, Stephan, 2010. "How can shopping mall management best capture mall image?," Journal of Business Research, Elsevier, vol. 63(7), pages 735-740, July.
    5. Fowler, Deborah C. & Wesley, Scarlett C. & Vazquez, Maria Elena, 2007. "Simpatico in store retailing: How immigrant Hispanic emic interpret U.S. store atmospherics and interactions with sales associates," Journal of Business Research, Elsevier, vol. 60(1), pages 50-59, January.
    6. Pan, Yue & Siemens, Jennifer Christie, 2011. "The differential effects of retail density: An investigation of goods versus service settings," Journal of Business Research, Elsevier, vol. 64(2), pages 105-112, February.
    7. Massara, Francesco & Liu, Sandra S. & Melara, Robert D., 2010. "Adapting to a retail environment: Modeling consumer-environment interactions," Journal of Business Research, Elsevier, vol. 63(7), pages 673-681, July.
    8. Granot, Elad & Greene, Henry & Brashear, Thomas G., 2010. "Female consumers: Decision-making in brand-driven retail," Journal of Business Research, Elsevier, vol. 63(8), pages 801-808, August.
    9. Ardelet-Massieu, Caroline & Briand-Decre, Gwenaëlle & Zoghaib, Alice, 2010. "Besoin d'être stimulé ? Le rôle de l'association symbolique dans l'évaluation de l'environnement," Economics Papers from University Paris Dauphine 123456789/4685, Paris Dauphine University.

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