IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v11y2018i1p165-d193974.html
   My bibliography  Save this article

Pursuing Sustainability for Healthcare through Digital Platforms

Author

Listed:
  • Marisa Faggini

    (Department of Economics and Statistics, University of Salerno, 84084 Fisciano, Italy)

  • Silvia Cosimato

    (Department of Management & Innovation Systems, University of Salerno, 84084 Fisciano, Italy)

  • Francesco David Nota

    (Department of Management & Innovation Systems, University of Salerno, 84084 Fisciano, Italy)

  • Giancarlo Nota

    (Department of Management & Innovation Systems, University of Salerno, 84084 Fisciano, Italy)

Abstract

Sustainability, as well as the sustainable use of resources and related issues, has inspired a long-lasting and lively debate among scholars of different disciplines. Due to under-investigation of several of the sustainability-related challenges, this paper aims to better understand the system dynamics that, supported by some digital enablers (e.g., digital technologies and platforms), boost the sustainability of complex service systems such as healthcare. To this end, the theoretical meta-model of interaction types, which inspired the prototype digital platform dedicated to the online delivery of health-related services, is presented. Moreover, some healthcare usage scenarios, based on the prototype’s functions, are analysed and discussed. This allows understanding of how important the role of technologies and, in particular, digital platforms, are in empowering actors and in making them willing to interact, and share their own resources in continually new ways. This paves the way for ongoing value co-creation, which is essential for healthcare system sustainability.

Suggested Citation

  • Marisa Faggini & Silvia Cosimato & Francesco David Nota & Giancarlo Nota, 2018. "Pursuing Sustainability for Healthcare through Digital Platforms," Sustainability, MDPI, vol. 11(1), pages 1-15, December.
    • Handle: RePEc:gam:jsusta:v:11:y:2018:i:1:p:165-:d:193974
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/11/1/165/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/11/1/165/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Youngjin Yoo & Richard J. Boland & Kalle Lyytinen & Ann Majchrzak, 2012. "Organizing for Innovation in the Digitized World," Organization Science, INFORMS, vol. 23(5), pages 1398-1408, October.
    2. Storbacka, Kaj & Brodie, Roderick J. & Böhmann, Tilo & Maglio, Paul P. & Nenonen, Suvi, 2016. "Actor engagement as a microfoundation for value co-creation," Journal of Business Research, Elsevier, vol. 69(8), pages 3008-3017.
    3. Gaetano Mario Golinelli & Mauro Gatti, 2001. "The Firm as a Viable System," Symphonya. Emerging Issues in Management, University of Milano-Bicocca, issue 2 Market-.
    4. Barile, Sergio & Saviano, Marialuisa & Polese, Francesco, 2014. "Information asymmetry and co-creation in health care services," Australasian marketing journal, Elsevier, vol. 22(3), pages 205-217.
    5. World Commission on Environment and Development,, 1987. "Our Common Future," OUP Catalogue, Oxford University Press, number 9780192820808.
    6. Prigge, Jana-Kristin & Dietz, Beatrix & Homburg, Christian & Hoyer, Wayne D. & Burton, Jennifer L., 2015. "Patient empowerment: A cross-disease exploration of antecedents and consequences," International Journal of Research in Marketing, Elsevier, vol. 32(4), pages 375-386.
    7. José Luis Navarro-Espigares & José Aureliano Martín-Segura & Elisa Hernández-Torres, 2011. "The role of the service sector in regional economic resilience," The Service Industries Journal, Taylor & Francis Journals, vol. 32(4), pages 571-590, June.
    8. Vargo, Stephen L. & Maglio, Paul P. & Akaka, Melissa Archpru, 2008. "On value and value co-creation: A service systems and service logic perspective," European Management Journal, Elsevier, vol. 26(3), pages 145-152, June.
    9. Michael V Holmes & Tina Shah & Christine Vickery & Liam Smeeth & Aroon D Hingorani & Juan P Casas, 2009. "Fulfilling the Promise of Personalized Medicine? Systematic Review and Field Synopsis of Pharmacogenetic Studies," PLOS ONE, Public Library of Science, vol. 4(12), pages 1-14, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Giancarlo Nota & Francesco David Nota & Domenico Peluso & Alonso Toro Lazo, 2020. "Energy Efficiency in Industry 4.0: The Case of Batch Production Processes," Sustainability, MDPI, vol. 12(16), pages 1-28, August.
    2. Justyna Berniak-Woźny & Małgorzata Rataj, 2023. "Towards Green and Sustainable Healthcare: A Literature Review and Research Agenda for Green Leadership in the Healthcare Sector," IJERPH, MDPI, vol. 20(2), pages 1-18, January.
    3. Velia Malizia & Giuliana Ferrante & Salvatore Fasola & Laura Montalbano & Giovanna Cilluffo & Stefania La Grutta, 2021. "New Technologies for Promoting Physical Activity in Healthy Children and in Children with Chronic Respiratory Diseases: A Narrative Review," Sustainability, MDPI, vol. 13(21), pages 1-14, October.
    4. Mudassar Ali Khan & Ikram Ud Din & Byung-Seo Kim & Ahmad Almogren, 2023. "Visualization of Remote Patient Monitoring System Based on Internet of Medical Things," Sustainability, MDPI, vol. 15(10), pages 1-15, May.
    5. Dorothy Zammit & Gianpaolo Tomaselli & Sandra C. Buttigieg & Lalit Garg & Gloria Macassa, 2023. "Digital Virtual Consultations and Improved Stakeholders’ Health and Wellbeing amongst Hospital Doctors," Sustainability, MDPI, vol. 15(5), pages 1-13, March.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Boriana Rukanova & Mark Reuver & Stefan Henningsson & Fatemeh Nikayin & Yao-Hua Tan, 2020. "Emergence of collective digital innovations through the process of control point driven network reconfiguration and reframing: the case of mobile payment," Electronic Markets, Springer;IIM University of St. Gallen, vol. 30(1), pages 107-129, March.
    2. Dziewanowska Katarzyna & Kacprzak Agnieszka, 2023. "The Influence of Engagement in Value Co-Creation on E-Learning Experience and Student Satisfaction: An Empirical Study," Marketing of Scientific and Research Organizations, Sciendo, vol. 28(2), pages 61-80, June.
    3. Gian Luca Casali & Mirko Perano & Andrea Moretta Tartaglione & Roxanne Zolin, 2018. "How Business Idea Fit Affects Sustainability and Creates Opportunities for Value Co-Creation in Nascent Firms," Sustainability, MDPI, vol. 10(1), pages 1-15, January.
    4. Agnieszka Bem & Rafał Siedlecki & Paweł Prędkiewicz & Patrizia Gazzola & Bożena Ryszawska & Paulina Ucieklak-Jeż, 2019. "Hospitals’ Financial Health in Rural and Urban Areas in Poland: Does It Ensure Sustainability?," Sustainability, MDPI, vol. 11(7), pages 1-17, April.
    5. Hsin-Hui Chou & Chao-Chin Huang & Pei-Yun Tu, 2023. "Towards becoming a service-dominant enterprise: an actor engagement perspective," Service Business, Springer;Pan-Pacific Business Association, vol. 17(2), pages 607-632, June.
    6. Schulz, Thomas & Zimmermann, Sina & Böhm, Markus & Gewald, Heiko & Krcmar, Helmut, 2021. "Value co-creation and co-destruction in service ecosystems: The case of the Reach Now app," Technological Forecasting and Social Change, Elsevier, vol. 170(C).
    7. Giuseppe Russo & Andrea Moretta Tartaglione & Ylenia Cavacece, 2019. "Empowering Patients to Co-Create a Sustainable Healthcare Value," Sustainability, MDPI, vol. 11(5), pages 1-20, March.
    8. Francesco Polese & Debora Sarno & Orlando Troisi & Mara Grimaldi, 2018. "From B2B to A4A: An Integrated Framework for Viable Value Co-Creation," MERCATI & COMPETITIVIT?, FrancoAngeli Editore, vol. 2018(3), pages 135-161.
    9. Thorsten Koch & Josef Windsperger, 2017. "Seeing through the network: Competitive advantage in the digital economy," Journal of Organization Design, Springer;Organizational Design Community, vol. 6(1), pages 1-30, December.
    10. Cosimato, Silvia & Faggini, Marisa & Prete, Marzia del, 2021. "The co-creation of value for pursuing a sustainable happiness: The analysis of an Italian prison community," Socio-Economic Planning Sciences, Elsevier, vol. 75(C).
    11. Orlando Troisi & Carlo Alessandro Sirianni & Antonella Monda & Mara Grimaldi, 2017. "ICTS and engagement platforms in resource integration: threat or opportunity for value co-creation?," ESPERIENZE D'IMPRESA, FrancoAngeli Editore, vol. 2017(1), pages 99-123.
    12. Vargo, Stephen L. & Lusch, Robert F., 2017. "Service-dominant logic 2025," International Journal of Research in Marketing, Elsevier, vol. 34(1), pages 46-67.
    13. Linda D. Hollebeek & Rajendra K. Srivastava & Tom Chen, 2019. "S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM," Journal of the Academy of Marketing Science, Springer, vol. 47(1), pages 161-185, January.
    14. Pujadas, Roser & Valderrama, Erika & Venters, Will, 2024. "The value and structuring role of web APIs in digital innovation ecosystems: the case of the online travel ecosystem," LSE Research Online Documents on Economics 121118, London School of Economics and Political Science, LSE Library.
    15. Jim Broch Skarli, 2021. "Creating or Destructing Value in Use? Handling Cognitive Impairments in Co-Creation with Serious and Chronically Ill Users," Administrative Sciences, MDPI, vol. 11(1), pages 1-17, February.
    16. Antonopoulou, Katerina & Begkos, Christos, 2020. "Strategizing for digital innovations: Value propositions for transcending market boundaries," Technological Forecasting and Social Change, Elsevier, vol. 156(C).
    17. Zichao Nie & Francesco Zurlo & Elisabetta Camussi & Chiara Annovazzi, 2019. "Service Ecosystem Design for Improving the Service Sustainability: A Case of Career Counselling Services in the Italian Higher Education Institution," Sustainability, MDPI, vol. 11(5), pages 1-24, March.
    18. Francesco Polese & Luca Carrubbo & Francesco Caputo & Debora Sarno, 2018. "Managing Healthcare Service Ecosystems: Abstracting a Sustainability-Based View from Hospitalization at Home (HaH) Practices," Sustainability, MDPI, vol. 10(11), pages 1-15, October.
    19. Alex Yang-chan Hsu & Brian King & Dan Wang & Dimitrios Buhalis, 2016. "In-destination tour products and the disrupted tourism industry: progress and prospects," Information Technology & Tourism, Springer, vol. 16(4), pages 413-433, December.
    20. Haoyu Liu & Kim Hua Tan & Ajay Kumar & Sanjay Kumar Singh & Leanne Chung, 2022. "Value Co-creation in Sports Live Streaming Platforms : A Microfoundations Perspective," Post-Print hal-04325652, HAL.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:11:y:2018:i:1:p:165-:d:193974. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.