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Evaluating the Effectiveness of Investment in Human Capital in E-Business Enterprise in the Context of Sustainability

Author

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  • Alžbeta Kucharčíková

    (Department of Macro and Microeconomics, Faculty of Management Science and Informatics, University of Žilina, Univerzitná 8215/1, 010 26 Žilina, Slovakia)

  • Martin Mičiak

    (Department of Macro and Microeconomics, Faculty of Management Science and Informatics, University of Žilina, Univerzitná 8215/1, 010 26 Žilina, Slovakia)

  • Miloš Hitka

    (Department of Business Economy, Faculty of Wood Sciences and Technology, Technical University in Zvolen, T. G. Masaryka 24, 960 53 Zvolen, Slovakia)

Abstract

The enterprises operating in the e-business area represent an example of a sustainable entrepreneurship. These enterprises belong to those for which the people are the most valuable assets. Human capital management (HCM) represents a modern concept of people management that is based on the business strategy. Via measurement and assessment of the effectiveness of the utilization of human capital and effectiveness of investment in its development, this concept leads to the increase of performance and competitiveness of the enterprise within the context of sustainability. As part of the questionnaire survey, we found that enterprises in Slovakia have little use of the HCM concept. Despite the fact that they consider investing in education or training as the main form of investment in human capital, they do not evaluate the effectiveness of this investment in practice. By analyzing foreign studies, we have found that e-business enterprises consider IT education to be very important for their performance, competitiveness, and sustainability. The aim of the article is to explain the nature of HCM and to propose an approach to assess the effectiveness of investment in education as a part of the HCM process. Implementation of the approach was implemented in a fast-growing medium-sized IT and e-business enterprise where education is mainly implemented in the IT field. We also used an internal enterprise data analysis. The proposed example of HCM implementation in the part of evaluating the effectiveness of investment in education and the article can serve as a theoretical and practical aid to human resources managers in implementing the HCM concept.

Suggested Citation

  • Alžbeta Kucharčíková & Martin Mičiak & Miloš Hitka, 2018. "Evaluating the Effectiveness of Investment in Human Capital in E-Business Enterprise in the Context of Sustainability," Sustainability, MDPI, vol. 10(9), pages 1-23, September.
    • Handle: RePEc:gam:jsusta:v:10:y:2018:i:9:p:3211-:d:168504
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    6. Dahui Zhou & Svetlana Danshina & Anastasia Kurilova & Marcin Lis, 2021. "The Impact of an Enterprise’s Intellectualization on Its Leadership Potential," Sustainability, MDPI, vol. 13(17), pages 1-19, August.
    7. Emese Tokarcikova & Eva Malichova & Alzbeta Kucharcíkova & Maria Durisova, 2020. "Importance of Technical and Business Skills for Future IT Professionals," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 22(54), pages 567-567, April.
    8. Tokarčíková Emese, 2019. "The Aspects of Age Management Towards Sustainable and Responsible Business," Research Papers Faculty of Materials Science and Technology Slovak University of Technology, Sciendo, vol. 27(s1), pages 1-7, December.
    9. AlQershi, Nagwan & Saufi, Roselina Binti Ahmad & Ismail, Noor Azizi & Mohamad, Mohd Rosli Bin & Ramayah, T. & Muhammad, Nik Maheran Nik & Yusoff, Mohd Nor Hakimin Bin, 2023. "The moderating role of market turbulence beyond the Covid-19 pandemic and Russia-Ukraine crisis on the relationship between intellectual capital and business sustainability," Technological Forecasting and Social Change, Elsevier, vol. 186(PB).
    10. Juhani Ukko & Minna Saunila & Mina Nasiri & Tero Rantala, 2022. "The importance of sustainability engagement in small businesses supplier collaboration," Sustainable Development, John Wiley & Sons, Ltd., vol. 30(1), pages 1-9, February.
    11. Lawrence Arokiasamy & Takemi Fujikawa & Shishi Kumar Piaralal & Thilageswary Arumugam, 2023. "A systematic review of literature on Human capital investment and its significance for human resource development," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 14(5), pages 1810-1826, October.
    12. Mariana Strenitzerová & Karol Achimský, 2019. "Employee Satisfaction and Loyalty as a Part of Sustainable Human Resource Management in Postal Sector," Sustainability, MDPI, vol. 11(17), pages 1-30, August.
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    14. Lenka Ližbetinová & Peter Štarchoň & Dagmar Weberová & Eva Nedeliaková & Martina Juříková, 2019. "The Approach of SMEs to Using the Customer Databases and CRM: Empirical Study in the Slovak Republic," Sustainability, MDPI, vol. 12(1), pages 1-21, December.
    15. Camelia Oprean-Stan & Sebastian Stan & Vasile Brătian, 2020. "Corporate Sustainability and Intangible Resources Binomial: New Proposal on Intangible Resources Recognition and Evaluation," Sustainability, MDPI, vol. 12(10), pages 1-23, May.

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