IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v17y2020i23p9093-d457419.html
   My bibliography  Save this article

Sense of Presence and Subjective Well-Being in Online Pet Watching: The Moderation Role of Loneliness and Perceived Stress

Author

Listed:
  • Zekun Zhou

    (College of Tourism and Service Management, Nankai University, Tianjin 300350, China)

  • Duo Yin

    (Higher Education Mega Centre, School of Geography and Remote Sensing, Guangzhou University, Guangzhou 510006, China)

  • Quan Gao

    (School of Social Science, Singapore Management University, 90 Stamford Road, Singapore 188065, Singapore)

Abstract

Watching videos/livestreams concerning pets is becoming an increasingly popular phenomenon among youth in China, thus the social dynamics and psychological impacts of this pet-centred online activities worth in-depth exploration. This study investigates the sensual experiences of the audiences who have watched pet videos/livestreams and examines how these online experiences influence their subjective well-being. We develop a conceptual model that bases on the relationships between telepresence, social presence, flow experience, and subjective well-being to comprehend this mechanism. The result of 439 samples indicates that both telepresence and social presence have significant positive effects on flow experience, and social presence also has a positive impact on subjective well-being. We also examine the role of loneliness and perceived stress in moderating the effects of online pet watching on subjective well-being, showing that loneliness has a significant positive moderating effect on the relationship between social presence and flow experience, while perceived pressure has a negative moderating effect on the relationship between telepresence and flow experience. This study not only demonstrates the positive effect of an online pet on subjective well-being and but also uses interview data to comprehend the social processes underlying this effect. We also discuss the theoretical and practical values of this study in improving public health in the digital age.

Suggested Citation

  • Zekun Zhou & Duo Yin & Quan Gao, 2020. "Sense of Presence and Subjective Well-Being in Online Pet Watching: The Moderation Role of Loneliness and Perceived Stress," IJERPH, MDPI, vol. 17(23), pages 1-20, December.
  • Handle: RePEc:gam:jijerp:v:17:y:2020:i:23:p:9093-:d:457419
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/17/23/9093/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/1660-4601/17/23/9093/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Tarun Reddy Katapally & Luan Manh Chu, 2019. "Methodology to Derive Objective Screen-State from Smartphones: A SMART Platform Study," IJERPH, MDPI, vol. 16(13), pages 1-13, June.
    2. Marta Bassi & Patrizia Steca & Dario Monzani & Andrea Greco & Antonella Delle Fave, 2014. "Personality and Optimal Experience in Adolescence: Implications for Well-Being and Development," Journal of Happiness Studies, Springer, vol. 15(4), pages 829-843, August.
    3. Xianfei Chen & Hong Zhu & Duo Yin, 2020. "Everyday Life Construction, Outdoor Activity and Health Practice among Urban Empty Nesters and Their Companion Dogs in Guangzhou, China," IJERPH, MDPI, vol. 17(11), pages 1-17, June.
    4. David Newman & Louis Tay & Ed Diener, 2014. "Leisure and Subjective Well-Being: A Model of Psychological Mechanisms as Mediating Factors," Journal of Happiness Studies, Springer, vol. 15(3), pages 555-578, June.
    5. Thomas P. Novak & Donna L. Hoffman & Yiu-Fai Yung, 2000. "Measuring the Customer Experience in Online Environments: A Structural Modeling Approach," Marketing Science, INFORMS, vol. 19(1), pages 22-42, May.
    6. Veronika Huta & Richard Ryan, 2010. "Pursuing Pleasure or Virtue: The Differential and Overlapping Well-Being Benefits of Hedonic and Eudaimonic Motives," Journal of Happiness Studies, Springer, vol. 11(6), pages 735-762, December.
    7. Ronald E. Rice, 1992. "Task Analyzability, Use of New Media, and Effectiveness: A Multi-Site Exploration of Media Richness," Organization Science, INFORMS, vol. 3(4), pages 475-500, November.
    8. Kiyoshi Asakawa, 2010. "Flow Experience, Culture, and Well-being: How Do Autotelic Japanese College Students Feel, Behave, and Think in Their Daily Lives?," Journal of Happiness Studies, Springer, vol. 11(2), pages 205-223, April.
    9. van Noort, Guda & Voorveld, Hilde A.M. & van Reijmersdal, Eva A., 2012. "Interactivity in Brand Web Sites: Cognitive, Affective, and Behavioral Responses Explained by Consumers' Online Flow Experience," Journal of Interactive Marketing, Elsevier, vol. 26(4), pages 223-234.
    10. Philip Joosten & Alexia Van Cleven & Steven Sarrazin & Dominique Paepe & An De Sutter & Jeroen Dewulf, 2020. "Dogs and Their Owners Have Frequent and Intensive Contact," IJERPH, MDPI, vol. 17(12), pages 1-10, June.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Muhammad Waqas & Zalfa Laili Binti Hamzah & Noor Akma Mohd Salleh, 2021. "Customer experience: a systematic literature review and consumer culture theory-based conceptualisation," Management Review Quarterly, Springer, vol. 71(1), pages 135-176, February.
    2. Axel Berger & Tobias Schlager & David E. Sprott & Andreas Herrmann, 2018. "Gamified interactions: whether, when, and how games facilitate self–brand connections," Journal of the Academy of Marketing Science, Springer, vol. 46(4), pages 652-673, July.
    3. Miika Kujanpää & Christine Syrek & Dirk Lehr & Ulla Kinnunen & Jo Annika Reins & Jessica Bloom, 2021. "Need Satisfaction and Optimal Functioning at Leisure and Work: A Longitudinal Validation Study of the DRAMMA Model," Journal of Happiness Studies, Springer, vol. 22(2), pages 681-707, February.
    4. Laing, Jennifer H. & Frost, Warwick, 2017. "Journeys of well-being: Women's travel narratives of transformation and self-discovery in Italy," Tourism Management, Elsevier, vol. 62(C), pages 110-119.
    5. Javornik, Ana, 2016. "Augmented reality: Research agenda for studying the impact of its media characteristics on consumer behaviour," Journal of Retailing and Consumer Services, Elsevier, vol. 30(C), pages 252-261.
    6. Lütjens, Henk & Eisenbeiss, Maik & Fiedler, Maximilian & Bijmolt, Tammo, 2022. "Determinants of consumers’ attitudes towards digital advertising – A meta-analytic comparison across time and touchpoints," Journal of Business Research, Elsevier, vol. 153(C), pages 445-466.
    7. Arghashi, Vahideh & Yuksel, Cenk Arsun, 2022. "Interactivity, Inspiration, and Perceived Usefulness! How retailers’ AR-apps improve consumer engagement through flow," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
    8. Chang-Su Kim & Eun-Hai Oh & Kyung Yang & Jae Kim, 2010. "The appealing characteristics of download type mobile games," Service Business, Springer;Pan-Pacific Business Association, vol. 4(3), pages 253-269, December.
    9. Jamie Carlson & Natalie Jane Vries & Mohammad M. Rahman & Alex Taylor, 2017. "Go with the flow: engineering flow experiences for customer engagement value creation in branded social media environments," Journal of Brand Management, Palgrave Macmillan, vol. 24(4), pages 334-348, August.
    10. Poushneh, Atieh, 2021. "Humanizing voice assistant: The impact of voice assistant personality on consumers’ attitudes and behaviors," Journal of Retailing and Consumer Services, Elsevier, vol. 58(C).
    11. Kim, Su Jung & Wang, Rebecca Jen-Hui & Malthouse, Edward C., 2015. "The Effects of Adopting and Using a Brand's Mobile Application on Customers' Subsequent Purchase Behavior," Journal of Interactive Marketing, Elsevier, vol. 31(C), pages 28-41.
    12. Jeannot, Florence & Dampérat, Maud & Salvador, Marielle & El Euch Maalej, Mariem & Jongmans, Eline, 2022. "Toward a luxury restaurant renewal: Antecedents and consequences of digitalized gastronomy experiences," Journal of Business Research, Elsevier, vol. 146(C), pages 518-539.
    13. Gao, Lingling & Bai, Xuesong, 2014. "Online consumer behaviour and its relationship to website atmospheric induced flow: Insights into online travel agencies in China," Journal of Retailing and Consumer Services, Elsevier, vol. 21(4), pages 653-665.
    14. Li Wang & Yuan Yang & Yishuai Li, 2021. "Extending lead-user theory to a virtual brand community: the roles of flow experience and trust," Asian Business & Management, Palgrave Macmillan, vol. 20(5), pages 618-643, November.
    15. Gao, Wei & Li, Wenqian & Fan, Hua & Jia, Xingping, 2021. "How customer experience incongruence affects omnichannel customer retention: The moderating role of channel characteristics," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).
    16. Mahfouz, Ahmed Y. & Joonas, Kishwar & Opara, Emmanuel U., 2020. "An overview of and factor analytic approach to flow theory in online contexts," Technology in Society, Elsevier, vol. 61(C).
    17. Kim, Myung Ja & Lee, Choong-Ki & Bonn, Mark, 2017. "Obtaining a better understanding about travel-related purchase intentions among senior users of mobile social network sites," International Journal of Information Management, Elsevier, vol. 37(5), pages 484-496.
    18. Eunhye Kim, 2021. "In-store shopping with location-based retail apps: perceived value, consumer response, and the moderating effect of flow," Information Technology and Management, Springer, vol. 22(2), pages 83-97, June.
    19. Marta Bassi & Patrizia Steca & Dario Monzani & Andrea Greco & Antonella Delle Fave, 2014. "Personality and Optimal Experience in Adolescence: Implications for Well-Being and Development," Journal of Happiness Studies, Springer, vol. 15(4), pages 829-843, August.
    20. Martin, Jillian & Mortimer, Gary & Andrews, Lynda, 2015. "Re-examining online customer experience to include purchase frequency and perceived risk," Journal of Retailing and Consumer Services, Elsevier, vol. 25(C), pages 81-95.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:17:y:2020:i:23:p:9093-:d:457419. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.