IDEAS home Printed from https://ideas.repec.org/a/fan/mesame/vhtml10.3280-mesa2017-104006.html
   My bibliography  Save this article

Exploring Determinants of Work Motivation in Public Service: The Influence of Organizational Context and Public Service Motivation

Author

Listed:
  • Danila Scarozza
  • Denita Cepiku
  • Alessandro Hinna
  • Alessandro Peluso

Abstract

The study aims to understand the extent to which job satisfaction and organizational commitment are driven by public service motivation versus variables that reflect several aspects of the organizational context. A survey was sent to employees working in a large public hospital in Italy. The analysis show that both work context and individual variables predict work motivation. Particularly, value congruence, attraction to policy making, and self-sacrifice, predict job satisfaction; group culture and self-sacrifice impact organizational commitment. The results offer some implications for HRM. Firstly, public managers have to remove any impediment that can prevent employees from serving the public interest. Second, creating a sense of shared culture could be an important tool is in keeping the workforce motivated and committed.

Suggested Citation

  • Danila Scarozza & Denita Cepiku & Alessandro Hinna & Alessandro Peluso, 2017. "Exploring Determinants of Work Motivation in Public Service: The Influence of Organizational Context and Public Service Motivation," MECOSAN, FrancoAngeli Editore, vol. 2017(104), pages 89-109.
    • Handle: RePEc:fan:mesame:v:html10.3280/mesa2017-104006
    as

    Download full text from publisher

    File URL: http://www.francoangeli.it/riviste/Scheda_Rivista.aspx?IDArticolo=62846&Tipo=ArticoloPDF
    Download Restriction: Single articles can be downloaded buying download credits, for info: https://www.francoangeli.it/DownloadCredit
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Cepiku & Giordano, 2014. "Co-Production in Developing Countries: Insights from the community health workers experience," Public Management Review, Taylor & Francis Journals, vol. 16(3), pages 317-340, April.
    2. Franco, Lynne Miller & Bennett, Sara & Kanfer, Ruth, 2002. "Health sector reform and public sector health worker motivation: a conceptual framework," Social Science & Medicine, Elsevier, vol. 54(8), pages 1255-1266, April.
    3. Ouchi, William, 1981. "Theory Z: How American business can meet the Japanese challenge," Business Horizons, Elsevier, vol. 24(6), pages 82-83.
    4. Sean Gailmard & John W. Patty, 2007. "Slackers and Zealots: Civil Service, Policy Discretion, and Bureaucratic Expertise," American Journal of Political Science, John Wiley & Sons, vol. 51(4), pages 873-889, October.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Dietrichson, Jens, 2013. "Coordination Incentives, Performance Measurement and Resource Allocation in Public Sector Organizations," Working Papers 2013:26, Lund University, Department of Economics.
    2. Hanibuchi, Tomoya & Murata, Yohei & Ichida, Yukinobu & Hirai, Hiroshi & Kawachi, Ichiro & Kondo, Katsunori, 2012. "Place-specific constructs of social capital and their possible associations to health: A Japanese case study," Social Science & Medicine, Elsevier, vol. 75(1), pages 225-232.
    3. Groll, Thomas & O’Halloran, Sharyn & McAllister, Geraldine, 2021. "Delegation and the regulation of U.S. financial markets," European Journal of Political Economy, Elsevier, vol. 70(C).
    4. Kaja Prystupa, 2017. "The Role of Organizational Culture in KnowledgeManagement in Small Companies," Journal of Entrepreneurship, Management and Innovation, Fundacja Upowszechniająca Wiedzę i Naukę "Cognitione", vol. 13(3), pages 151-173.
    5. Christopher H. Herbst & Monique Vledder & Karen Campbell & Mirja Sjöblom & Agnes Soucat, 2011. "The Human Resources for Health Crisis in Zambia : An Outcome of Health Worker Entry, Exit, and Performance within the National Health Labor Market," World Bank Publications - Books, The World Bank Group, number 5938, December.
    6. Cabrera, Elizabeth F. & Bonache, Jaime, 1998. "A computer-based aid for the design of a strategic organizational culture," DEE - Working Papers. Business Economics. WB 6541, Universidad Carlos III de Madrid. Departamento de Economía de la Empresa.
    7. Sinem AYDOGDU & Baris ASIKGIL, 2011. "The Effect of Transformational Leadership Behavior on Organizational Culture: An Application in Pharmaceutical Industry," International Review of Management and Marketing, Econjournals, vol. 1(4), pages 65-73.
    8. Hisako Matsuo, 2012. "Transfer of Japanese Human Resource Management to US Subsidiaries: Resource Dependence Theory and Institutionalism," International Journal of Business and Social Research, LAR Center Press, vol. 2(6), pages 34-46, November.
    9. Caligiuri, Paula & Bonache, Jaime, 2016. "Evolving and enduring challenges in global mobility," Journal of World Business, Elsevier, vol. 51(1), pages 127-141.
    10. Tinghua Yu, 2021. "Intrinsic Motivation, Office Incentives, and Innovation," BCAM Working Papers 2106, Birkbeck Centre for Applied Macroeconomics.
    11. Damianus Abun & Nimfa C. Catbagan & Theogenia Magallanes & Robert Rodrigo & Egdona A. Quinto, 2021. "Leadership Attitude of office Heads toward Employees and Leadership Styles," Technium Social Sciences Journal, Technium Science, vol. 16(1), pages 401-419, February.
    12. Lewis, Maureen & Pettersson, Gunilla, 2009. "Governance in health care delivery : raising performance," Policy Research Working Paper Series 5074, The World Bank.
    13. Yoshiko DeMotta & Sankar Sen, 2017. "How psychological contracts motivate employer-brand patronage," Marketing Letters, Springer, vol. 28(3), pages 385-395, September.
    14. Dengjian Jin, 1995. "Bounded governance within extended order: The Confucian advantage of synergy under generalized constitutional rules," Constitutional Political Economy, Springer, vol. 6(3), pages 263-279, October.
    15. Lukáš Copuš & Peter Madzík & Helena Šajgalíková & Karol Čarnogurský, 2023. "Is There a Possibility to Characterize an Organizational Culture by Its Selected Cultural Dimensions?," SAGE Open, , vol. 13(4), pages 21582440231, October.
    16. Bueno de Mesquita, Ethan & Landa, Dimitri, 2015. "Political accountability and sequential policymaking," Journal of Public Economics, Elsevier, vol. 132(C), pages 95-108.
    17. Montagnes, B. Pablo & Wolton, Stephane, 2015. "Rule Versus Discretion: Regulatory Uncertainty, Firm Investment, and the Ally Principle," MPRA Paper 65047, University Library of Munich, Germany.
    18. Umeobi, Ngozi Christy & Akam, Godwin Uche & Okeke, M. C, 2023. "Financial Resources And Performance Of Manufacturing Firms In The South-East, Nigeria," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 7(1), pages 629-641, January.
    19. Miho Sato & Deogratias Maufi & Upendo John Mwingira & Melkidezek T Leshabari & Mayumi Ohnishi & Sumihisa Honda, 2017. "Measuring three aspects of motivation among health workers at primary level health facilities in rural Tanzania," PLOS ONE, Public Library of Science, vol. 12(5), pages 1-17, May.
    20. Zu, Xingxing & Robbins, Tina L. & Fredendall, Lawrence D., 2010. "Mapping the critical links between organizational culture and TQM/Six Sigma practices," International Journal of Production Economics, Elsevier, vol. 123(1), pages 86-106, January.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:fan:mesame:v:html10.3280/mesa2017-104006. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Stefania Rosato (email available below). General contact details of provider: http://www.francoangeli.it/riviste/sommario.aspx?IDRivista=180 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.