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Process Definitions - Critical Literature Review

Author

Listed:
  • Piotr Senkus
  • Waldemar Glabiszewski
  • Aneta Wysokinska-Senkus
  • Angelika Panka

Abstract

Purpose: The article aimed to identify the definition of a process and define a proposal of one's concept of a process in order to improve the organization's strategy in the scope of the process approach implementation. Design/Methodology/Approach: In the research process, to achieve the assumed research goals, it was decided to use the following research methods, desk studies and tag cloud. Findings: As a result of the research, process definitions were established, a semantic analysis of the most popular forty process definitions was made, and the analysis was carried out on three levels. Practical Implications: More and more organizations use the Business Process Management concept, but the process definition is ambiguous. It is essential to standardize the process definition because business process management implementation depends on precise definitions. Originality/Value: The paper's originality is the use of tag cloud to analyze the process definitions. The study presents a new approach to the process in the context of the proprietary model.

Suggested Citation

  • Piotr Senkus & Waldemar Glabiszewski & Aneta Wysokinska-Senkus & Angelika Panka, 2021. "Process Definitions - Critical Literature Review," European Research Studies Journal, European Research Studies Journal, vol. 0(3), pages 241-255.
    • Handle: RePEc:ers:journl:v:xxiv:y:2021:i:3:p:241-255
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    References listed on IDEAS

    as
    1. Edward A. Stohr & J. Leon Zhao, 2001. "Workflow Automation: Overview and Research Issues," Information Systems Frontiers, Springer, vol. 3(3), pages 281-296, September.
    2. Hammer, Michael & Champy, James, 1993. "Reengineering the corporation: A manifesto for business revolution," Business Horizons, Elsevier, vol. 36(5), pages 90-91.
    3. Vergidis, K. & Turner, C.J. & Tiwari, A., 2008. "Business process perspectives: Theoretical developments vs. real-world practice," International Journal of Production Economics, Elsevier, vol. 114(1), pages 91-104, July.
    4. Volkner, Peer & Werners, Brigitte, 2000. "A decision support system for business process planning," European Journal of Operational Research, Elsevier, vol. 125(3), pages 633-647, September.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    Process management; process; tag cloud.;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • M20 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Economics - - - General

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