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Workflow Automation: Overview and Research Issues

Author

Listed:
  • Edward A. Stohr

    (Castle Point on Hudson)

  • J. Leon Zhao

    (University of Arizona)

Abstract

Workflow management systems, a relatively recent technology, are designed to make work more efficient, integrate heterogeneous application systems, and support interorganizational processes in electronic commerce applications. In this paper, we introduce the field of workflow automation, the subject of this special issue of Information Systems Frontiers. In the first part of the paper, we provide basic definitions and frameworks to aid understanding of workflow management technologies. In the remainder of the paper, we discuss technical and management research opportunities in this field and discuss the other contributions to the special issue.

Suggested Citation

  • Edward A. Stohr & J. Leon Zhao, 2001. "Workflow Automation: Overview and Research Issues," Information Systems Frontiers, Springer, vol. 3(3), pages 281-296, September.
    • Handle: RePEc:spr:infosf:v:3:y:2001:i:3:d:10.1023_a:1011457324641
    DOI: 10.1023/A:1011457324641
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    Citations

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    Cited by:

    1. Piotr Senkus & Waldemar Glabiszewski & Aneta Wysokinska-Senkus & Angelika Panka, 2021. "Process Definitions - Critical Literature Review," European Research Studies Journal, European Research Studies Journal, vol. 0(3), pages 241-255.
    2. Gunwoo Kim & Yongmoo Suh, 2011. "Semantic business process space for intelligent management of sales order business processes," Information Systems Frontiers, Springer, vol. 13(4), pages 515-542, September.
    3. Noyan Ilk & J. Leon Zhao & Paulo Goes & Paul Hofmann, 2011. "Semantic enrichment process: An approach to software component reuse in modernizing enterprise systems," Information Systems Frontiers, Springer, vol. 13(3), pages 359-370, July.
    4. T. S. Raghu & B. Jayaraman & H. R. Rao, 2004. "Toward an Integration of Agent- and Activity-Centric Approaches in Organizational Process Modeling: Incorporating Incentive Mechanisms," Information Systems Research, INFORMS, vol. 15(4), pages 316-335, December.
    5. Jin Baek Kim & Gregory E. Kersten & Ka Pong Law & Stefan Strecker, 2007. "E-negotiation System Development: Using Negotiation Protocols to Manage Software Components," Group Decision and Negotiation, Springer, vol. 16(4), pages 321-334, July.
    6. Diane E. Bailey & Paul M. Leonardi & Jan Chong, 2010. "Minding the Gaps: Understanding Technology Interdependence and Coordination in Knowledge Work," Organization Science, INFORMS, vol. 21(3), pages 713-730, June.
    7. Daniel D. Zeng & J. Leon Zhao, 2005. "Effective Role Resolution in Workflow Management," INFORMS Journal on Computing, INFORMS, vol. 17(3), pages 374-387, August.
    8. J. Leon Zhao & Mohan Tanniru & Liang-Jie Zhang, 2007. "Services computing as the foundation of enterprise agility: Overview of recent advances and introduction to the special issue," Information Systems Frontiers, Springer, vol. 9(1), pages 1-8, March.
    9. Yogesh K. Dwivedi & Banita Lal & Navonil Mustafee & Michael D. Williams, 2009. "Profiling a decade of Information Systems Frontiers’ research," Information Systems Frontiers, Springer, vol. 11(1), pages 87-102, March.
    10. Seung-Hyun Rhee & Hyerim Bae & Yongsun Choi, 2007. "Enhancing the efficiency of supply chain processes through web services," Information Systems Frontiers, Springer, vol. 9(1), pages 103-118, March.
    11. Rafael Accorsi & Lutz Lowis & Yoshinori Sato, 2011. "Automated Certification for Compliant Cloud-based Business Processes," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 3(3), pages 145-154, June.
    12. Haluk Demirkan & Sagnika Sen & Michael Goul & Jason Nichols, 2012. "Ensuring reliability in B2B services: Fault tolerant inter-organizational workflows," Information Systems Frontiers, Springer, vol. 14(3), pages 765-788, July.
    13. Devaki Rau & Thorvald Haerem, 2010. "Applying an organizational learning perspective to new technology deployment by technological gatekeepers: A theoretical model and key issues for future research," Information Systems Frontiers, Springer, vol. 12(3), pages 287-297, July.
    14. Sherry X. Sun & J. Leon Zhao & Jay F. Nunamaker & Olivia R. Liu Sheng, 2006. "Formulating the Data-Flow Perspective for Business Process Management," Information Systems Research, INFORMS, vol. 17(4), pages 374-391, December.

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