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A decision support system for business process planning

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  • Volkner, Peer
  • Werners, Brigitte

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  • Volkner, Peer & Werners, Brigitte, 2000. "A decision support system for business process planning," European Journal of Operational Research, Elsevier, vol. 125(3), pages 633-647, September.
    • Handle: RePEc:eee:ejores:v:125:y:2000:i:3:p:633-647
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    References listed on IDEAS

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    1. Lawrence O. Levine & Steven S. Aurand, 1994. "Evaluating Automated Work-Flow Systems for Administrative Processes," Interfaces, INFORMS, vol. 24(5), pages 141-151, October.
    2. Davies, M.N., 1997. "A generic model for simulating office process flows," European Journal of Operational Research, Elsevier, vol. 99(2), pages 267-277, June.
    3. Azadivar, Farhad & Tompkins, George, 1999. "Simulation optimization with qualitative variables and structural model changes: A genetic algorithm approach," European Journal of Operational Research, Elsevier, vol. 113(1), pages 169-182, February.
    4. John A. Buzacott, 1996. "Commonalities in Reengineered Business Processes: Models and Issues," Management Science, INFORMS, vol. 42(5), pages 768-782, May.
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    Cited by:

    1. Vergidis, K. & Turner, C.J. & Tiwari, A., 2008. "Business process perspectives: Theoretical developments vs. real-world practice," International Journal of Production Economics, Elsevier, vol. 114(1), pages 91-104, July.
    2. Piotr Senkus & Waldemar Glabiszewski & Aneta Wysokinska-Senkus & Angelika Panka, 2021. "Process Definitions - Critical Literature Review," European Research Studies Journal, European Research Studies Journal, vol. 0(3), pages 241-255.
    3. Cem Ozturk, O. & Karabatı, Selçuk, 2017. "A decision support framework for evaluating revenue performance in sequential purchase contexts," European Journal of Operational Research, Elsevier, vol. 263(3), pages 922-934.
    4. De Angelis, Vanda & Felici, Giovanni & Impelluso, Paolo, 2003. "Integrating simulation and optimisation in health care centre management," European Journal of Operational Research, Elsevier, vol. 150(1), pages 101-114, October.

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