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How do Chinese employees react to psychological contract violation?

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  • Peng, Kelly Z.
  • Wong, Chi-Sum
  • Song, Jiwen Lynda

Abstract

Psychological contract violation (PCV) is employee negative emotions aroused by employers not delivering their promises. Past studies have used Social Exchange Theory to explain the effects of PCV on employee responses specified in the EVLN (i.e., Exit, Voice, Loyalty and Neglect) model. The present study argues that Activation Theory may also be applied to explain employee responses to PCV for Chinese employees due to the specific role of emotions in Chinese culture. Both theories receive some supports in a Chinese employee sample (n=439). Results and implications are discussed.

Suggested Citation

  • Peng, Kelly Z. & Wong, Chi-Sum & Song, Jiwen Lynda, 2016. "How do Chinese employees react to psychological contract violation?," Journal of World Business, Elsevier, vol. 51(5), pages 815-825.
    • Handle: RePEc:eee:worbus:v:51:y:2016:i:5:p:815-825
    DOI: 10.1016/j.jwb.2016.07.012
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    References listed on IDEAS

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    Cited by:

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    2. Usman Ghani & Timothy Teo & Yan Li & Muhammad Usman & Zia Ul Islam & Habib Gul & Rana Muhammad Naeem & Humera Bahadar & Jing Yuan & Xuesong Zhai, 2020. "Tit for Tat: Abusive Supervision and Knowledge Hiding-The Role of Psychological Contract Breach and Psychological Ownership," IJERPH, MDPI, vol. 17(4), pages 1-16, February.
    3. Cuervo-Cazurra, Alvaro & Dieleman, Marleen & Hirsch, Paul & Rodrigues, Suzana B. & Zyglidopoulos, Stelios, 2021. "Multinationals’ misbehavior," Journal of World Business, Elsevier, vol. 56(5).
    4. Sam S. S. Lau & Kelvin Wan & Martin Tsui, 2021. "Evaluation of a Blended Career Education Course during the COVID-19 Pandemic on Students’ Career Awareness," Sustainability, MDPI, vol. 13(6), pages 1-21, March.
    5. Hoang Viet Nguyen & Wilson Dang & Hoang Nguyen & Thi Nguyen Hong Nguyen & Thi My Nguyet Nguyen & Tuan Duong Vu & Ninh Nguyen, 2021. "How Does Environmental Interpretation Affect Psychological Well-Being? A Study Conducted in the Context of COVID-19," Sustainability, MDPI, vol. 13(15), pages 1-15, July.
    6. Yong Wang & Kelly Z. Peng & Yina Mao & Junbang Lan, 2018. "Development of a Chinese measure on twelve basic emotions and a preliminary test on a two-dimensional model on emotions-job outcome relationship," Asia Pacific Journal of Management, Springer, vol. 35(2), pages 529-564, June.

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