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Revisiting the relationship of supervisor trust and CEO trust to turnover intentions: A three-country comparative study

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  • Costigan, Robert D.
  • Insinga, Richard C.
  • Berman, J. Jason
  • Kranas, Grazyna
  • Kureshov, Vladimir A.

Abstract

Dirks and Ferrin (2002) conducted a landmark meta-analysis that addressed many questions about the antecedents and effects of the employee's trust in their direct leader and in the organization's leadership. There are still some unanswered research questions. The present study addresses direct-leader trust and organization-leadership trust in the international setting (U.S., Russia, and Poland) while employing a refined research design that minimizes range restriction. The results show that trust of the firm's CEO and top management is more highly correlated with turnover intentions than is trust of the supervisor. In-group collectivism dimension did not moderate these trust and turnover-intentions relationships.

Suggested Citation

  • Costigan, Robert D. & Insinga, Richard C. & Berman, J. Jason & Kranas, Grazyna & Kureshov, Vladimir A., 2011. "Revisiting the relationship of supervisor trust and CEO trust to turnover intentions: A three-country comparative study," Journal of World Business, Elsevier, vol. 46(1), pages 74-83, January.
    • Handle: RePEc:eee:worbus:v:46:y:2011:i:1:p:74-83
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    References listed on IDEAS

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    1. House, Robert & Javidan, Mansour & Hanges, Paul & Dorfman, Peter, 2002. "Understanding cultures and implicit leadership theories across the globe: an introduction to project GLOBE," Journal of World Business, Elsevier, vol. 37(1), pages 3-10, April.
    2. Michael R Mullen, 1995. "Diagnosing Measurement Equivalence in Cross-National Research," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 26(3), pages 573-596, September.
    3. Naresh Khatri & Eric W K Tsang & Thomas M Begley, 2006. "Cronyism: a cross-cultural analysis," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 37(1), pages 61-75, January.
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    1. Triguero-Sánchez, Rafael & Peña-Vinces, Jesús & Ferreira, João J. Matos, 2022. "The effect of collectivism-based organisational culture on employee commitment in public organisations," Socio-Economic Planning Sciences, Elsevier, vol. 83(C).
    2. Elise Marescaux & Sophie De Winne & Luc Sels, 2019. "Idiosyncratic Deals from a Distributive Justice Perspective: Examining Co-workers’ Voice Behavior," Journal of Business Ethics, Springer, vol. 154(1), pages 263-281, January.
    3. Robert D. Costigan & Richard Insinga & J. Jason Berman & Grazyna Kranas & Vladimir A. Kureshov, 2013. "The significance of direct-leader and co-worker trust on turnover intentions: A cross-cultural study," Journal of Trust Research, Taylor & Francis Journals, vol. 3(2), pages 98-124, October.
    4. Hon, Alice H.Y. & Lu, Lin, 2015. "Are we paid to be creative? The effect of compensation gap on creativity in an expatriate context," Journal of World Business, Elsevier, vol. 50(1), pages 159-167.
    5. Jun-Chul Ha & Jun-Woo Lee & Jee Young Seong, 2021. "Sustainable Competitive Advantage through Entrepreneurship, Market-Oriented Culture, and Trust," Sustainability, MDPI, vol. 13(7), pages 1-14, April.

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