IDEAS home Printed from https://ideas.repec.org/a/eee/trapol/v125y2022icp299-311.html
   My bibliography  Save this article

Managing household freight: The impact of online shopping on residential freight trips

Author

Listed:
  • Beckers, Joris
  • Cardenas, Ivan
  • Sanchez-Diaz, Ivan

Abstract

Freight transport management and planning traditionally relies on freight transport models. However, e-commerce has changed the way freight is transported and requires a paradigm shift in such models. In contrast to conventional purchases in physical outlets, there is a spatial and temporal disconnection between the purchase and the reception of goods bought online. While traditionally the shopper brings home the purchases, the courier, express and parcel (CEP) sector must bridge this leg for the online retail channel by delivering the parcel to the household. These new type of freight trips have been ignored in the literature on freight modeling. Given the increasing number of urban freight trips destined for households, this omission implies significant errors when demonstrating transport impacts, identifying potential innovations, or assessing policy initiatives with these models. Therefore, we develop a framework that demonstrates how households' online consumption translates into freight trips. Three key factors in this framework seem to determine the magnitude of freight traffic originated by household's online shopping: (i) consumer shopping behavior, (ii) the supplier network and distribution system designed by the online store, and (iii) the fragmentation of the CEP market and the density of the delivery network. The identification of these three key factors provides a framework for policy action to mitigate the impact of household freight.

Suggested Citation

  • Beckers, Joris & Cardenas, Ivan & Sanchez-Diaz, Ivan, 2022. "Managing household freight: The impact of online shopping on residential freight trips," Transport Policy, Elsevier, vol. 125(C), pages 299-311.
  • Handle: RePEc:eee:trapol:v:125:y:2022:i:c:p:299-311
    DOI: 10.1016/j.tranpol.2022.06.009
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0967070X22001743
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.tranpol.2022.06.009?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Delphine Pernot, 2020. "Internet shopping for Everyday Consumer Goods: An examination of the purchasing and travel practices of click and pickup outlet customers," Post-Print hal-02512133, HAL.
    2. Shultz, Steven D & King, David A, 2001. "The Use of Census Data for Hedonic Price Estimates of Open-Space Amenities and Land Use," The Journal of Real Estate Finance and Economics, Springer, vol. 22(2-3), pages 239-252, March-May.
    3. William P. Anderson & Lata Chatterjee & T.R. Lakshmanan, 2003. "E‐commerce, Transportation, and Economic Geography," Growth and Change, Wiley Blackwell, vol. 34(4), pages 415-432, September.
    4. Elodie Huré & Karine Picot-Coupey & Claire-Lise Ackermann, 2017. "Understanding omni-channel shopping value: A mixed-method study," Post-Print halshs-01595944, HAL.
    5. Shi, Kunbo & De Vos, Jonas & Cheng, Long & Yang, Yongchun & Witlox, Frank, 2021. "The influence of the built environment on online purchases of intangible services: Examining the mediating role of online purchase attitudes," Transport Policy, Elsevier, vol. 114(C), pages 116-126.
    6. Perboli, Guido & Brotcorne, Luce & Bruni, Maria Elena & Rosano, Mariangela, 2021. "A new model for Last-Mile Delivery and Satellite Depots management: The impact of the on-demand economy," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 145(C).
    7. Koyuncu, Cuneyt & Bhattacharya, Gautam, 2004. "The impacts of quickness, price, payment risk, and delivery issues on on-line shopping," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 33(2), pages 241-251, April.
    8. Michele D. Simoni & Edoardo Marcucci & Valerio Gatta & Christian G. Claudel, 2020. "Potential last-mile impacts of crowdshipping services: a simulation-based evaluation," Transportation, Springer, vol. 47(4), pages 1933-1954, August.
    9. Puente-Mejia, Bernardo & Palacios-Argüello, Laura & Suárez-Núñez, Carlos & Gonzalez-Feliu, Jesus, 2020. "Freight trip generation modeling and data collection processes in Latin American cities. Modeling framework for Quito and generalization issues," Transportation Research Part A: Policy and Practice, Elsevier, vol. 132(C), pages 226-241.
    10. Beckers, Joris & Cárdenas, Ivan & Verhetsel, Ann, 2018. "Identifying the geography of online shopping adoption in Belgium," Journal of Retailing and Consumer Services, Elsevier, vol. 45(C), pages 33-41.
    11. Heleen Buldeo Rai & Koen Mommens & Sara Verlinde & Cathy Macharis, 2019. "How Does Consumers’ Omnichannel Shopping Behaviour Translate into Travel and Transport Impacts? Case-Study of a Footwear Retailer in Belgium," Sustainability, MDPI, vol. 11(9), pages 1-19, May.
    12. Mathieu Gardrat & Florence Toilier & Danièle Patier & Jean-Louis Routhier, 2016. "The impact of new practices for supplying households in urban goods movements: method and first results. An application for Lyon, France," Post-Print halshs-01586947, HAL.
    13. Iván Sánchez-Díaz & José Holguín-Veras & Xiaokun Wang, 2016. "An exploratory analysis of spatial effects on freight trip attraction," Transportation, Springer, vol. 43(1), pages 177-196, January.
    14. Iván Sánchez-Díaz & José Holguín-Veras & Xiaokun Wang, 2016. "An exploratory analysis of spatial effects on freight trip attraction," Transportation, Springer, vol. 43(1), pages 177-196, January.
    15. Huré, Elodie & Picot-Coupey, Karine & Ackermann, Claire-Lise, 2017. "Understanding omni-channel shopping value: A mixed-method study," Journal of Retailing and Consumer Services, Elsevier, vol. 39(C), pages 314-330.
    16. Dominici, Andrea & Boncinelli, Fabio & Gerini, Francesca & Marone, Enrico, 2021. "Determinants of online food purchasing: The impact of socio-demographic and situational factors," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).
    17. Hood, Nick & Urquhart, Ryan & Newing, Andy & Heppenstall, Alison, 2020. "Sociodemographic and spatial disaggregation of e-commerce channel use in the grocery market in Great Britain," Journal of Retailing and Consumer Services, Elsevier, vol. 55(C).
    18. Sendy Farag & Jesse Weltevreden & Ton van Rietbergen & Martin Dijst & Frank van Oort, 2006. "E-Shopping in the Netherlands: Does Geography Matter?," Environment and Planning B, , vol. 33(1), pages 59-74, February.
    19. Eger, Ludvík & Komárková, Lenka & Egerová, Dana & MiÄ Ã­k, Michal, 2021. "The effect of COVID-19 on consumer shopping behaviour: Generational cohort perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 61(C).
    20. G. Clarke & J. W. Wright, 1964. "Scheduling of Vehicles from a Central Depot to a Number of Delivery Points," Operations Research, INFORMS, vol. 12(4), pages 568-581, August.
    21. Ann Verhetsel & Joris Beckers & Michiel Meyere, 2018. "Assessing Daily Urban Systems: A Heterogeneous Commuting Network Approach," Networks and Spatial Economics, Springer, vol. 18(3), pages 633-656, September.
    22. Beckers, Joris & Weekx, Simon & Beutels, Philippe & Verhetsel, Ann, 2021. "COVID-19 and retail: The catalyst for e-commerce in Belgium?," Journal of Retailing and Consumer Services, Elsevier, vol. 62(C).
    23. S V Subramanian & Craig Duncan & Kelvyn Jones, 2001. "Multilevel Perspectives on Modeling Census Data," Environment and Planning A, , vol. 33(3), pages 399-417, March.
    24. Elodie Huré & Karine Picot-Coupey & Claire-Lise Ackermann, 2017. "Understanding omni-channel shopping value: A mixed-method study," Post-Print hal-02002141, HAL.
    25. Bhat, Chandra R. & Steed, Jennifer L., 2002. "A continuous-time model of departure time choice for urban shopping trips," Transportation Research Part B: Methodological, Elsevier, vol. 36(3), pages 207-224, March.
    26. Gabriele Iannaccone & Edoardo Marcucci & Valerio Gatta, 2021. "What Young E-Consumers Want? Forecasting Parcel Lockers Choice in Rome," Logistics, MDPI, vol. 5(3), pages 1-16, August.
    27. Shao, Rui & Derudder, Ben & Witlox, Frank, 2022. "The geography of e-shopping in China: On the role of physical and virtual accessibility," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
    28. Zhou, Yiwei & Wang, Xiaokun (Cara), 2014. "Explore the relationship between online shopping and shopping trips: An analysis with the 2009 NHTS data," Transportation Research Part A: Policy and Practice, Elsevier, vol. 70(C), pages 1-9.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Beckers, Joris & Cardenas, Ivan & Le Pira, Michela & Zhang, Jia, 2023. "Exploring Logistics-as-a-Service to integrate the consumer into urban freight," Research in Transportation Economics, Elsevier, vol. 101(C).
    2. Shulin Wang & Shanhua Wu, 2023. "Optimizing the Location of Virtual-Shopping-Experience Stores Based on the Minimum Impact on Urban Traffic," Sustainability, MDPI, vol. 15(13), pages 1-25, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Shi, Kunbo & De Vos, Jonas & Cheng, Long & Yang, Yongchun & Witlox, Frank, 2021. "The influence of the built environment on online purchases of intangible services: Examining the mediating role of online purchase attitudes," Transport Policy, Elsevier, vol. 114(C), pages 116-126.
    2. Beckers, Joris & Cardenas, Ivan & Le Pira, Michela & Zhang, Jia, 2023. "Exploring Logistics-as-a-Service to integrate the consumer into urban freight," Research in Transportation Economics, Elsevier, vol. 101(C).
    3. Beckers, Joris & Weekx, Simon & Beutels, Philippe & Verhetsel, Ann, 2021. "COVID-19 and retail: The catalyst for e-commerce in Belgium?," Journal of Retailing and Consumer Services, Elsevier, vol. 62(C).
    4. Hood, Nick & Urquhart, Ryan & Newing, Andy & Heppenstall, Alison, 2020. "Sociodemographic and spatial disaggregation of e-commerce channel use in the grocery market in Great Britain," Journal of Retailing and Consumer Services, Elsevier, vol. 55(C).
    5. De Canio, Francesca & Fuentes-Blasco, Maria, 2021. "I need to touch it to buy it! How haptic information influences consumer shopping behavior across channels," Journal of Retailing and Consumer Services, Elsevier, vol. 61(C).
    6. Bart Geurden & Jeroen Cant & Joris Beckers, 2022. "Food Accessibility in the Suburbs of the Metropolitan City of Antwerp (Belgium): A Factor of Concern in Local Public Health and Active and Healthy Aging," IJERPH, MDPI, vol. 19(23), pages 1-13, November.
    7. Neslin, Scott A., 2022. "The omnichannel continuum: Integrating online and offline channels along the customer journey," Journal of Retailing, Elsevier, vol. 98(1), pages 111-132.
    8. Cai, Ya-Jun & Lo, Chris K.Y., 2020. "Omni-channel management in the new retailing era: A systematic review and future research agenda," International Journal of Production Economics, Elsevier, vol. 229(C).
    9. Gao, Mengjia & Huang, Lin, 2021. "Quality of channel integration and customer loyalty in omnichannel retailing: The mediating role of customer engagement and relationship program receptiveness," Journal of Retailing and Consumer Services, Elsevier, vol. 63(C).
    10. Acquila-Natale, Emiliano & Iglesias-Pradas, Santiago, 2020. "How to measure quality in multi-channel retailing and not die trying," Journal of Business Research, Elsevier, vol. 109(C), pages 38-48.
    11. Zhisong Chen & Chaonan Tang & Jianhui Peng, 2023. "Nominal effect vs actual effect: overconfidence in a consignment omnichannel," Electronic Commerce Research, Springer, vol. 23(2), pages 843-876, June.
    12. Benjamin Barann & Jan H. Betzing & Marco Niemann & Benedikt Hoffmeister & Jörg Becker, 2022. "Exploring customers’ likeliness to use e-service touchpoints in brick and mortar retail," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(2), pages 523-545, June.
    13. Shankar, Amit & Jain, Sheetal, 2021. "Factors affecting luxury consumers’ webrooming intention: A moderated-mediation approach," Journal of Retailing and Consumer Services, Elsevier, vol. 58(C).
    14. Omar, Suha & Mohsen, Kholoud & Tsimonis, Georgios & Oozeerally, Adam & Hsu, Jen-Hsien, 2021. "M-commerce: The nexus between mobile shopping service quality and loyalty," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).
    15. Mencarelli, Rémi & Rivière, Arnaud & Lombart, Cindy, 2021. "Do myriad e-channels always create value for customers? A dynamic analysis of the perceived value of a digital information product during the usage phase," Journal of Retailing and Consumer Services, Elsevier, vol. 63(C).
    16. Ni Wayan Masri & Jun-Jer You & Athapol Ruangkanjanases & Shih-Chih Chen, 2021. "The Effects of Customer Learning and Shopping Value on Intention Purchase and Reuse in a Digital Market: The Institutional Trust–Commitment Perspective," Sustainability, MDPI, vol. 13(8), pages 1-25, April.
    17. Gao, Wei & Li, Wenqian & Fan, Hua & Jia, Xingping, 2021. "How customer experience incongruence affects omnichannel customer retention: The moderating role of channel characteristics," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).
    18. Maltese, Ila & Le Pira, Michela & Marcucci, Edoardo & Gatta, Valerio & Evangelinos, Christos, 2021. "Grocery or @grocery: A stated preference investigation in Rome and Milan," Research in Transportation Economics, Elsevier, vol. 87(C).
    19. Tueanrat, Yanika & Papagiannidis, Savvas & Alamanos, Eleftherios, 2021. "A conceptual framework of the antecedents of customer journey satisfaction in omnichannel retailing," Journal of Retailing and Consumer Services, Elsevier, vol. 61(C).
    20. Barann, Benjamin & Hermann, Andreas & Heuchert, Markus & Becker, Jörg, 2022. "Can't touch this? Conceptualizing the customer touchpoint in the context of omni-channel retailing," Journal of Retailing and Consumer Services, Elsevier, vol. 65(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:trapol:v:125:y:2022:i:c:p:299-311. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/30473/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.