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The uses of tracking in operations management: Synthesis of a research program

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  • Holmström, Jan
  • Främling, Kary
  • Ala-Risku, Timo

Abstract

The significance of tracking in operations management has been overshadowed, theoretically by the concept of supply chain visibility, and practically by the attention grabbing radio frequency identification (RFID) technology. This paper describes how uses of tracking for operations management, specifically, to improve the management of project and service supply chains, were explored and developed in a ten-year research program. Key results of the program are synthesized and linked to the relevant academic discourse in operations management using design science methodology.

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  • Holmström, Jan & Främling, Kary & Ala-Risku, Timo, 2010. "The uses of tracking in operations management: Synthesis of a research program," International Journal of Production Economics, Elsevier, vol. 126(2), pages 267-275, August.
    • Handle: RePEc:eee:proeco:v:126:y:2010:i:2:p:267-275
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    4. Jennifer Lazzeri & Nathalie Fabbe-Costes, 2014. "La Traçabilite Totale Des Supply Chains : Concept Et Modele Theorique De Mise En Oeuvre," Post-Print hal-03292077, HAL.
    5. Wong, W.K. & Leung, S.Y.S. & Guo, Z.X. & Zeng, X.H. & Mok, P.Y., 2012. "Intelligent product cross-selling system with radio frequency identification technology for retailing," International Journal of Production Economics, Elsevier, vol. 135(1), pages 308-319.
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    8. Watson, Rosina & Wilson, Hugh N. & Macdonald, Emma K., 2020. "Business-nonprofit engagement in sustainability-oriented innovation: What works for whom and why?," Journal of Business Research, Elsevier, vol. 119(C), pages 87-98.

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