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Detecting errors in data: clarification of the impact of base rate expectations and incentives

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  • Klein, Barbara D.
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    Abstract

    Organizational databases have a significant rate of data errors and detecting and correcting these errors can be problematic. This paper builds on a stream of research demonstrating that users of these databases can detect data errors under certain circumstances. A theory of error detection and research on the effect of base rate expectations in probabilistic judgement tasks are applied to the development of two propositions about error detection. It is argued that expectations about the base rate of errors in data affect error detection performance when they are developed through direct experience and that incentives affect error detection performance. The two research propositions are tested in a laboratory experiment. Experience-based expectations about the base rate of errors and incentives are found to affect error detection performance.

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    File URL: http://www.sciencedirect.com/science/article/B6VC4-43HK1SC-2/2/bdb51edb0ebaa3ef48b7530e4aa561a9
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    Bibliographic Info

    Article provided by Elsevier in its journal Omega.

    Volume (Year): 29 (2001)
    Issue (Month): 5 (October)
    Pages: 391-404

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    Handle: RePEc:eee:jomega:v:29:y:2001:i:5:p:391-404

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    Keywords: End-user computing Data quality Error detection;

    References

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    1. Ballou, Donald P & Pazer, Harold L, 1987. "Cost/quality tradeoffs for control procedures in information systems," Omega, Elsevier, vol. 15(6), pages 509-521.
    2. Donald P. Ballou & Harold L. Pazer, 1982. "The Impact of Inspector Fallibility on the Inspection Policy in Serial Production Systems," Management Science, INFORMS, vol. 28(4), pages 387-399, April.
    3. Donald P. Ballou & Harold L. Pazer, 1985. "Modeling Data and Process Quality in Multi-Input, Multi-Output Information Systems," Management Science, INFORMS, vol. 31(2), pages 150-162, February.
    4. Grether, David M, 1980. "Bayes Rule as a Descriptive Model: The Representativeness Heuristic," The Quarterly Journal of Economics, MIT Press, vol. 95(3), pages 537-57, November.
    5. Anil Gaba & Robert L. Winkler, 1992. "Implications of Errors in Survey Data: A Bayesian Model," Management Science, INFORMS, vol. 38(7), pages 913-925, July.
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