IDEAS home Printed from https://ideas.repec.org/a/eee/jbrese/v134y2021icp738-753.html
   My bibliography  Save this article

Knowledge-friendly organisational culture and performance: A meta-analysis

Author

Listed:
  • Liu, Gang
  • Tsui, Eric
  • Kianto, Aino

Abstract

Many studies have examined the relationship between knowledge-friendly organisational culture (KFOC) and organisational performance. However, the findings of these studies are varied and sometimes contradicting. To date, there has been no conclusive evidence regarding this relationship. Thus, this study investigates the relationship between KFOC and organisational performance by synthesising the findings of previous empirical studies and the impacts of certain contextual factors, such as national culture, economies, and industries, on this relationship. The KFOC is positively related to the overall performance—both financial and non-financial—of firms. The KFOC–overall organisational performance relationship is strengthened in restrained cultures, while the KFOC–financial performance relationship is strengthened in service industries. To the best knowledge of the authors, this is the first meta-analytic study concerning the relationships between KFOC and organisational performance that considers the impacts of the contextual factors of national culture, economy, and industry.

Suggested Citation

  • Liu, Gang & Tsui, Eric & Kianto, Aino, 2021. "Knowledge-friendly organisational culture and performance: A meta-analysis," Journal of Business Research, Elsevier, vol. 134(C), pages 738-753.
    • Handle: RePEc:eee:jbrese:v:134:y:2021:i:c:p:738-753
    DOI: 10.1016/j.jbusres.2021.05.048
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0148296321003842
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.jbusres.2021.05.048?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Colovic, Ana & Williams, Christopher, 2020. "Group culture, gender diversity and organizational innovativeness: Evidence from Serbia," Journal of Business Research, Elsevier, vol. 110(C), pages 282-291.
    2. Tekic, Anja & Tekic, Zeljko, 2021. "Culture as antecedent of national innovation performance: Evidence from neo-configurational perspective," Journal of Business Research, Elsevier, vol. 125(C), pages 385-396.
    3. Vasanth Kamath & Lewlyn L.R. Rodrigues & Pradeep V. Desai, 2016. "The significance of knowledge management, innovation on firm performance in the Indian manufacturing sectors: an empirical analysis," International Journal of Business Excellence, Inderscience Enterprises Ltd, vol. 9(2), pages 178-191.
    4. Hofstede, Geert, 1994. "The business of international business is culture," International Business Review, Elsevier, vol. 3(1), pages 1-14, March.
    5. Bearden, William O. & Money, R. Bruce & Nevins, Jennifer L., 2006. "Multidimensional versus unidimensional measures in assessing national culture values: The Hofstede VSM 94 example," Journal of Business Research, Elsevier, vol. 59(2), pages 195-203, February.
    6. Sjoerd Beugelsdijk & Tatiana Kostova & Kendall Roth, 2017. "An overview of Hofstede-inspired country-level culture research in international business since 2006," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 48(1), pages 30-47, January.
    7. Hiteshkumar G. Shah & Ravi Kant, 2020. "Integrating knowledge management enablers and processes for improved organisational performance," International Journal of Business Innovation and Research, Inderscience Enterprises Ltd, vol. 22(1), pages 126-155.
    8. Susan C. Schneider & Arnoud De Meyer, 1991. "Interpreting and responding to strategic issues: The impact of national culture," Strategic Management Journal, Wiley Blackwell, vol. 12(4), pages 307-320, May.
    9. Bradley L Kirkman & Kevin B Lowe & Cristina B Gibson, 2006. "A quarter century of Culture's Consequences: a review of empirical research incorporating Hofstede's cultural values framework," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 37(3), pages 285-320, May.
    10. Daryanto, Ahmad & Song, Zening, 2021. "A meta-analysis of the relationship between place attachment and pro-environmental behaviour," Journal of Business Research, Elsevier, vol. 123(C), pages 208-219.
    11. Leonhardt, James M. & Pezzuti, Todd & Namkoong, Jae-Eun, 2020. "We’re not so different: Collectivism increases perceived homophily, trust, and seeking user-generated product information," Journal of Business Research, Elsevier, vol. 112(C), pages 160-169.
    12. Guimarães, Julio Cesar Ferro de & Severo, Eliana Andrea & Dorion, Eric Charles Henri & Coallier, François & Olea, Pelayo Munhoz, 2016. "The use of organisational resources for product innovation and organisational performance: A survey of the Brazilian furniture industry," International Journal of Production Economics, Elsevier, vol. 180(C), pages 135-147.
    13. Randall, Donna M., 1993. "Cross-cultural research on organizational commitment: A review and application of Hofstede's Value Survey Module," Journal of Business Research, Elsevier, vol. 26(1), pages 91-110, January.
    14. Danny Samson & Marianne Gloet & Prakash Singh, 2017. "Systematic Innovation Capability: Evidence From Case Studies And A Large Survey," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 21(07), pages 1-43, October.
    15. Liou, Ru-Shiun & Lamb, Nai H. & Lee, Kevin, 2021. "Cultural imprints: Emerging market multinationals’ post-acquisition corporate social performance," Journal of Business Research, Elsevier, vol. 126(C), pages 187-196.
    16. Atakhan-Kenneweg, Melda & Oerlemans, Leon A.G. & Raab, Jörg, 2021. "New inter-organizational knowledge tie formation after firm relocation: Investigating the impact of spatial, relational, and temporal context," Journal of Business Research, Elsevier, vol. 127(C), pages 264-276.
    17. Nicky J. Welton & Howard H. Z. Thom, 2015. "Value of Information," Medical Decision Making, , vol. 35(5), pages 564-566, July.
    18. Meliha Handzic, 2017. "The KM Times They Are A-Changin’," Journal of Entrepreneurship, Management and Innovation, Fundacja Upowszechniająca Wiedzę i Naukę "Cognitione", vol. 13(3), pages 7-27.
    19. Venkateswaran, Ramya Tarakad & George, Rejie, 2020. "When does culture matter? A multilevel study on the role of situational moderators," Journal of Business Research, Elsevier, vol. 116(C), pages 99-122.
    20. Muhammad Omer Nadeem Khan & Saleem ur Rahman & Mohammad Bashir Khan, 2015. "The Synergistic Effects of Knowledge Sharing and Learning on Organisational Learning: Demonstrating Organisational Performance," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 14(03), pages 1-13.
    21. Peter Forte & Farnaz Afshar Hoojaghan & Javad Khazaei Pool, 2016. "Investigating the effect of organisational culture on knowledge management and performance: an empirical study in knowledge-based companies using the balanced scorecard," International Journal of Management and Decision Making, Inderscience Enterprises Ltd, vol. 15(2), pages 167-183.
    22. Meng-Lin Shih & Shu-Hui Chuang & Chechen Liao, 2009. "Exploring the Mediation Between KM Infrastructure Capabilities and Organisational Performance: The Penetration of Learning by KM Practices," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 8(04), pages 301-315.
    23. Nardi, Vinicius Antonio Machado & Jardim, William Carvalho & Ladeira, Wagner Júnior & Santini, Fernando, 2020. "A meta-analysis of the relationship between customer participation and brand outcomes," Journal of Business Research, Elsevier, vol. 117(C), pages 450-460.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Arianna Marchetti & Phanish Puranam, 2022. "Organizational cultural strength as the negative cross-entropy of mindshare: a measure based on descriptive text," Palgrave Communications, Palgrave Macmillan, vol. 9(1), pages 1-14, December.
    2. Panda, Madhusmita & Pradhan, Rabindra Kumar & Singh, Sanjay Kumar, 2022. "What makes organization-assigned expatriates perform in the host country? A moderated mediation analysis in the India-China context," Journal of Business Research, Elsevier, vol. 142(C), pages 663-673.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Venkateswaran, Ramya Tarakad & George, Rejie, 2020. "When does culture matter? A multilevel study on the role of situational moderators," Journal of Business Research, Elsevier, vol. 116(C), pages 99-122.
    2. Dheer, Ratan J.S. & Li, Mingxiang & Treviño, Len J., 2019. "An integrative approach to the gender gap in entrepreneurship across nations," Journal of World Business, Elsevier, vol. 54(6), pages 1-1.
    3. Bruyaka, Olga & Prange, Christiane, 2020. "International cultural ambidexterity: Balancing tensions of foreign market entry into distant and proximate cultures," Journal of Business Research, Elsevier, vol. 118(C), pages 491-506.
    4. M. Ángeles López-Cabarcos & Juan Piñeiro-Chousa & Lara Quiñoá-Piñeiro & Helena Santos-Rodrigues, 2021. "How Can Cultural Values and Entrepreneurship Lead to the Consideration of Innovation-Oriented or Non-Innovation-Oriented Countries?," Sustainability, MDPI, vol. 13(8), pages 1-12, April.
    5. Wang, Daojuan & Hain, Daniel S. & Larimo, Jorma & Dao, Li T., 2020. "Cultural differences and synergy realization in cross-border acquisitions," International Business Review, Elsevier, vol. 29(3).
    6. Evan, Tomáš & Holý, Vladimír, 2023. "Cultural diversity and its impact on governance," Socio-Economic Planning Sciences, Elsevier, vol. 89(C).
    7. Leonidas G Barbopoulos & Jo Danbolt & Dimitris Alexakis, 2018. "The role of earnout financing on the valuation effects of global diversification," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 49(5), pages 523-551, July.
    8. van Hoorn, André, 2020. "Cross-national distance as an explanatory variable in international management: Fundamental challenge and solution," Journal of International Management, Elsevier, vol. 26(3).
    9. Abeer Pervaiz & Mohammad Saud Khan, 2015. "Entrepreneurial Relations of Pakistani Entrepreneurs," SAGE Open, , vol. 5(4), pages 21582440156, October.
    10. Vladimír Holý & Tomáš Evan, 2022. "The role of a nation’s culture in the country’s governance: Stochastic frontier analysis," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 30(2), pages 507-520, June.
    11. El-Helaly, Moataz & Ntim, Collins G. & Soliman, Mark, 2020. "The Role of National Culture in International Financial Reporting Standards Adoption," Research in International Business and Finance, Elsevier, vol. 54(C).
    12. Schmid, Stefan & Wurster, Dennis J., 2017. "International work experience: Is it really accelerating the way to the management board of MNCs?," International Business Review, Elsevier, vol. 26(5), pages 991-1008.
    13. Ofer Mintz & Imran S Currim & Jan-Benedict E M Steenkamp & Martijn Jong, 2021. "Managerial metric use in marketing decisions across 16 countries: A cultural perspective," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 52(8), pages 1474-1500, October.
    14. James G. Field & Frank A. Bosco & David Kraichy & Krista L. Uggerslev & Mingang K. Geiger, 2021. "More alike than different? A comparison of variance explained by cross-cultural models," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 52(9), pages 1797-1817, December.
    15. Dowling, Michael & Vanwalleghem, Dieter, 2018. "Gulf Cooperation Council cross-border M&A: Institutional determinants of target nation selection," Research in International Business and Finance, Elsevier, vol. 46(C), pages 471-489.
    16. Yong, Kevyn & Mannucci, Pier Vittorio & Lander, Michel W., 2020. "Fostering creativity across countries: The moderating effect of cultural bundles on creativity," Organizational Behavior and Human Decision Processes, Elsevier, vol. 157(C), pages 1-45.
    17. Knowles, Robin L & Pacheco Paredes, Angel Arturo, 2023. "International culture and audit deficiencies: Evidence from inspection reports of non-US companies listed in the US," Journal of International Accounting, Auditing and Taxation, Elsevier, vol. 51(C).
    18. Sjoerd Beugelsdijk & Björn Ambos & Phillip C Nell, 2018. "Conceptualizing and measuring distance in international business research: Recurring questions and best practice guidelines," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 49(9), pages 1113-1137, December.
    19. Zhe An & Zhian Chen & Donghui Li & Lu Xing, 2018. "Individualism and stock price crash risk," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 49(9), pages 1208-1236, December.
    20. Messner, Wolfgang, 2022. "Cultural Heterozygosity: Towards a New Measure of Within-Country Cultural Diversity," Journal of World Business, Elsevier, vol. 57(4).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jbrese:v:134:y:2021:i:c:p:738-753. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/jbusres .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.